Yih Jeou Wang

XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas

1

Delivering E-Government Services in the Economic Crisis

Session: “The Malmö Declaration:

Collaboration as an Implementation Driver”

Mr. Yih-Jeou WangHead of Unit – E-Government

[email protected]


Stimulus Packages 2009-2010

2

-1.7

-0.2

0.0

0.0

0.0

0.0

0.0

0.1

0.1

0.1

0.2

0.2

0.3

0.3

0.3

0.3

0.3

0.4

0.6

0.7

0.7

0.8

0.8

0.9

1.1

1.3

1.3

2.6

-2 -1.5 -1 -0.5 0 0.5 1 1.5 2 2.5 3

Island

Ireland

Hungary

Italy

Netherlands

Slovak Rep

Switzerland

Belgium

Austria

UK

France

Czech Rep

Norway*

Sweden

Japan

USA

Finland

Portugal

New Zealand

Luxembourg

Spain

Germany

Denmark

Korea

Mexico*

Canada

Poland

Australia

Source: Policy Responses to the Economic Crisis: Investing in Innovation for Long-Term Growth,

June 2009, OECD, Paris, France. Figure 20, page 20.


Drivers for Innovation and

Economic Growth?

• Financial, economic, and social crisis

• Economic recovery and fiscal sustainability

• Strengthening core values in the public sector

(efficiency, fairness, equity)

• ICT as enabler and driver for public sector and

service innovation

• Strong political and managerial leadership –

achieving longer-term sustainability

3


Public Sector Transformation

as part of Economic Recovery

• Maximise efficiency and effectiveness

• Achieving coherent and simple public services

• Strengthening trust in government using the

“ITARI principle”:

– Integrity

– Transparency

– Accountability

– Responsiveness

– Inclusiveness

4


E-Government in formal

Crisis Response Packages

5

Countries

E-Government is a part of the

national crisis response

Austria, Iceland, Ireland, Germany,

Japan, Korea, Luxembourg,

Netherlands, New Zealand, Norway,

Slovenia*, Sweden, Switzerland,

United Kingdom, United States.

E-Government is not part of the

national crisis response

Australia, Belgium, Czech Republic,

Denmark, Hungary, Slovak Republic,

Spain, Turkey.

* Accession country to the OECD.

Source: OECD, 2009. Updated December 2009


Key Outcomes

6

Expected key outcomes CountriesCutting costs in government budgets. Australia, Iceland, Japan.

Improve efficiency and

effectiveness/Increase productivity.

Australia, Austria, Belgium, Czech Republic,

Denmark, Hungary, Iceland, Germany, Ireland,

Japan, Korea, the Netherlands, New Zealand, Slovenia*, Spain, Switzerland, United Kingdom,

United States.

Administrative burden reductions. Czech Republic, Germany, Hungary,

Luxembourg, the Netherlands, Slovenia*, Spain, Switzerland.

Improved coherency and quality of

public service delivery.

Austria, Belgium, Czech Republic, Hungary,

Ireland, Luxembourg, the Netherlands, Norway,

Switzerland, United Kingdom.

Transparency, accountability and

citizen participation.

Korea, United Kingdom, United States.

Stimulating the private sector through

public sector spending on ICT.

Germany, Korea, Spain.

"Green IT" goals Germany, Luxembourg.

* Accession country to the OECD.

Source: OECD, 2009. Updated December 2009.


OECD Work on E-Government• Framework for E-Government Studies

– e-Government for Better Government, OECD 2004– The e-Government Imperative, OECD 2003– Rethinking e-Government Services: User-Centred Approaches (2009)– E-Government Partnerships across Levels of Government (forthcoming 2010)

• Policy Briefs– The e-Government Imperative: Main Findings– E-Government in Finland: An Assessment– The Hidden Threat to E-Government– Checklist for E-Government Leaders– Engaging Citizens Online for Better Policy-Making

• Country Studies – Peer Reviews– 2003 – 2008:

Finland (2003), Mexico (2004), Norway (2005), Denmark (2006), Hungary(2007), Netherlands (2007), Turkey (2007), Belgium (2008), Ireland (public service, 2008), Portugal (adm.simpl. and e-gov., 2008)

– 2009-2010: Greece (public management), Finland (public management), Denmark

• Thematic Studies– Benefits Realisation Management, OECD 2007. – E-Government as a Tool for Transformation, OECD 2007. – An Economic Framework to Assess the Costs and Benefits of Digital Identity Management

Systems for e-Government Service (forthcoming 2010)

7

ww

w.oecdbookshop.org

News & Politics

Yih Jeou Wang