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the point of the click @sarahjnichols a look at social media for high school publications #thinkJ Sunday, October 13, 13

The point of the click

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This session for high school media students and their advisers addresses questions about the role of social media and whether it's working. The presentation includes examples from student media programs as well as key concepts, best practices, management strategies and measurement tools. A similar version of this slideshow was first presented in July 2013 at the JEA Advisers Institute (#JEAai). This version was presented October 2013 at the JEANC State Convention (#thinkJ, #converge13).

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Page 1: The point of the click

the point of the click

@sarahjnichols

a look at social media for high school publications#thinkJ

Sunday, October 13, 13

Page 2: The point of the click

✤ advise a journalism-related social media account? social media team?

✤ have multiple accounts for your program?

✤ comfort level?

✤ know your ROI?

who’s here and why

#thinkJ #converge13

Sunday, October 13, 13

Page 3: The point of the click

✤ advise a journalism-related social media account? social media team?

✤ have multiple accounts for your program?

✤ comfort level?

✤ know your ROI?

who’s here and why

#thinkJ #converge13

Sunday, October 13, 13

Page 4: The point of the click

✤ advise a journalism-related social media account? social media team?

✤ have multiple accounts for your program?

✤ comfort level?

✤ know your ROI?

who’s here and why

#thinkJ #converge13

Sunday, October 13, 13

Page 5: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ advise a journalism-related social media account? social media team?

✤ have multiple accounts for your program?

✤ comfort level?

✤ know your ROI?

who’s here and why

#thinkJ #converge13

Sunday, October 13, 13

Page 6: The point of the click

✤ why you should use social media in your program

✤ what’s scary about social media for your publication

✤ whether you should “friend” your students personally

✤ why your administrators “won’t let you” have social accounts

✤ how to create or set up new accounts

✤ #sorrynotsorry

what this isn’t

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 7: The point of the click

✤ why you should use social media in your program

✤ what’s scary about social media for your publication

✤ whether you should “friend” your students personally

✤ why your administrators “won’t let you” have social accounts

✤ how to create or set up new accounts

✤ #sorrynotsorry

what this isn’t

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 8: The point of the click

✤ why you should use social media in your program

✤ what’s scary about social media for your publication

✤ whether you should “friend” your students personally

✤ why your administrators “won’t let you” have social accounts

✤ how to create or set up new accounts

✤ #sorrynotsorry

what this isn’t

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 9: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ why you should use social media in your program

✤ what’s scary about social media for your publication

✤ whether you should “friend” your students personally

✤ why your administrators “won’t let you” have social accounts

✤ how to create or set up new accounts

✤ #sorrynotsorry

what this isn’t

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 10: The point of the click

✤ gather information

✤ extend coverage

✤ invite participation

✤ promotion/marketing

✤ educate/inform/entertain

roles of social media

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 11: The point of the click

✤ gather information

✤ extend coverage

✤ invite participation

✤ promotion/marketing

✤ educate/inform/entertain

roles of social media

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 12: The point of the click

✤ gather information

✤ extend coverage

✤ invite participation

✤ promotion/marketing

✤ educate/inform/entertain

roles of social media

@sarahjnichols #JEAai

Sunday, October 13, 13

Page 13: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ gather information

✤ extend coverage

✤ invite participation

✤ promotion/marketing

✤ educate/inform/entertain

roles of social media

@sarahjnichols #JEAai

Sunday, October 13, 13

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crowdsourcing

Sunday, October 13, 13

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crowdsourcing

Sunday, October 13, 13

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crowdsourcing

Sunday, October 13, 13

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crowdsourcing

Sunday, October 13, 13

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extend coverage

Sunday, October 13, 13

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extend coverage

Sunday, October 13, 13

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extend coverage

Sunday, October 13, 13

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

extend coverage

Sunday, October 13, 13

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additional content

Sunday, October 13, 13

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additional content

Sunday, October 13, 13

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additional content

Sunday, October 13, 13

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additional content

Sunday, October 13, 13

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invite participation

Sunday, October 13, 13

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invite participation

Sunday, October 13, 13

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invite participation

Sunday, October 13, 13

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

invite participation

Sunday, October 13, 13

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promotion/marketing

Sunday, October 13, 13

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promotion/marketing

Sunday, October 13, 13

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promotion/marketing

Sunday, October 13, 13

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promotion/marketing

Sunday, October 13, 13

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source of information

Sunday, October 13, 13

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source of information

Sunday, October 13, 13

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source of information

Sunday, October 13, 13

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source of information

Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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informed, involved readers

Sunday, October 13, 13

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informed, involved readers

Sunday, October 13, 13

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informed, involved readers

Sunday, October 13, 13

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informed, involved readers

Sunday, October 13, 13

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game resultsbreaking newslinks to stories

crowdsourcingsneak peeks at pages

spot newsfun factorstandalone shots

tabout usbehind-the-scenesrecruitmentinclusion

define the role for each account

(for example)

Sunday, October 13, 13

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goal: read our stories2010:Volleyball storyGood reportingTimely post

No Facebook linkNo photosNo promotion

= 21 separate hits total

Sunday, October 13, 13

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goal: read our stories2010:Volleyball storyGood reportingTimely post

No Facebook linkNo photosNo promotion

= 21 separate hits total

Sunday, October 13, 13

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goal: read our stories2010:Volleyball storyGood reportingTimely post

No Facebook linkNo photosNo promotion

= 21 separate hits total

Sunday, October 13, 13

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goal: read our stories

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

2010:Volleyball storyGood reportingTimely post

No Facebook linkNo photosNo promotion

= 21 separate hits total

Sunday, October 13, 13

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driving traffic to your website2011:Volleyball storyGood reportingTimely post

Facebook linkPhotoTweet

= 676 separate hits total

Sunday, October 13, 13

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driving traffic to your website2011:Volleyball storyGood reportingTimely post

Facebook linkPhotoTweet

= 676 separate hits total

Sunday, October 13, 13

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driving traffic to your website2011:Volleyball storyGood reportingTimely post

Facebook linkPhotoTweet

= 676 separate hits total

Sunday, October 13, 13

Page 54: The point of the click

driving traffic to your website

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

2011:Volleyball storyGood reportingTimely post

Facebook linkPhotoTweet

= 676 separate hits total

Sunday, October 13, 13

Page 55: The point of the click

✤ a public audience means it will extend beyond your school

✤ social media tools and apps constantly change

✤ once you figure it out, it becomes unpopular (“the death of Facebook”)

✤ technology access and mobile devices vary by student

✤ filters at school block access

things we can’t control

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 56: The point of the click

✤ a public audience means it will extend beyond your school

✤ social media tools and apps constantly change

✤ once you figure it out, it becomes unpopular (“the death of Facebook”)

✤ technology access and mobile devices vary by student

✤ filters at school block access

things we can’t control

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 57: The point of the click

✤ a public audience means it will extend beyond your school

✤ social media tools and apps constantly change

✤ once you figure it out, it becomes unpopular (“the death of Facebook”)

✤ technology access and mobile devices vary by student

✤ filters at school block access

things we can’t control

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 58: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ a public audience means it will extend beyond your school

✤ social media tools and apps constantly change

✤ once you figure it out, it becomes unpopular (“the death of Facebook”)

✤ technology access and mobile devices vary by student

✤ filters at school block access

things we can’t control

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 59: The point of the click

✤ teach students best practices as they analyze professional media

✤ create a social media guide similar to or as part of your staff manual

✤ make sure ideas are planned, researched, developed, defended

✤ allow for experimentation, flexibility

✤ monitor and measure progress to see what works

... but some things we can

#thinkJ #converge13

Sunday, October 13, 13

Page 60: The point of the click

✤ teach students best practices as they analyze professional media

✤ create a social media guide similar to or as part of your staff manual

✤ make sure ideas are planned, researched, developed, defended

✤ allow for experimentation, flexibility

✤ monitor and measure progress to see what works

... but some things we can

#thinkJ #converge13

Sunday, October 13, 13

Page 61: The point of the click

✤ teach students best practices as they analyze professional media

✤ create a social media guide similar to or as part of your staff manual

✤ make sure ideas are planned, researched, developed, defended

✤ allow for experimentation, flexibility

✤ monitor and measure progress to see what works

... but some things we can

#thinkJ #converge13

Sunday, October 13, 13

Page 62: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ teach students best practices as they analyze professional media

✤ create a social media guide similar to or as part of your staff manual

✤ make sure ideas are planned, researched, developed, defended

✤ allow for experimentation, flexibility

✤ monitor and measure progress to see what works

... but some things we can

#thinkJ #converge13

Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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2013DETAILSSOCIALMEDIAGUIDE

✤ establish guidelines

✤ emphasize consistency

✤ revisit regularly

social media guide

@ellynangelotti: “Overreaching rules can stifle speech and creativity.”

Sunday, October 13, 13

Page 68: The point of the click

2013DETAILSSOCIALMEDIAGUIDE

✤ establish guidelines

✤ emphasize consistency

✤ revisit regularly

social media guide

@ellynangelotti: “Overreaching rules can stifle speech and creativity.”

Sunday, October 13, 13

Page 69: The point of the click

2013DETAILSSOCIALMEDIAGUIDE

✤ establish guidelines

✤ emphasize consistency

✤ revisit regularly

social media guide

@ellynangelotti: “Overreaching rules can stifle speech and creativity.”

Sunday, October 13, 13

Page 70: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

2013DETAILSSOCIALMEDIAGUIDE

✤ establish guidelines

✤ emphasize consistency

✤ revisit regularly

social media guide

@ellynangelotti: “Overreaching rules can stifle speech and creativity.”

Sunday, October 13, 13

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✤ pitch an idea

✤ conduct research

✤ plan content, execution

proceed with caution

@bramach advises her students to research, plan, pitchSunday, October 13, 13

Page 72: The point of the click

✤ pitch an idea

✤ conduct research

✤ plan content, execution

proceed with caution

@bramach advises her students to research, plan, pitchSunday, October 13, 13

Page 73: The point of the click

✤ pitch an idea

✤ conduct research

✤ plan content, execution

proceed with caution

@bramach advises her students to research, plan, pitchSunday, October 13, 13

Page 74: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

✤ pitch an idea

✤ conduct research

✤ plan content, execution

proceed with caution

@bramach advises her students to research, plan, pitchSunday, October 13, 13

Page 75: The point of the click

experiment

#hallowhitney: 213 Instagram photos

Sunday, October 13, 13

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experiment

#hallowhitney: 213 Instagram photos

Sunday, October 13, 13

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experiment

#hallowhitney: 213 Instagram photos

Sunday, October 13, 13

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experiment

#hallowhitney: 213 Instagram photos

Sunday, October 13, 13

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analyze

based on ideas from Susan Mernit, J Lab (Knight Community News Network)

✤ What forms of social media are helping increase page views, time spent, and the number of unique visitors to our website?

✤ Which social media tools are most effective for the topic and audience?

✤ What types of messages have been most effective in increasing conversation, participation and connections between users and our site?

✤ Is there a sense of shared community, discourse and discovery that our social media strategy supports?

Sunday, October 13, 13

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analyze

based on ideas from Susan Mernit, J Lab (Knight Community News Network)

✤ What forms of social media are helping increase page views, time spent, and the number of unique visitors to our website?

✤ Which social media tools are most effective for the topic and audience?

✤ What types of messages have been most effective in increasing conversation, participation and connections between users and our site?

✤ Is there a sense of shared community, discourse and discovery that our social media strategy supports?

Sunday, October 13, 13

Page 81: The point of the click

analyze

based on ideas from Susan Mernit, J Lab (Knight Community News Network)

✤ What forms of social media are helping increase page views, time spent, and the number of unique visitors to our website?

✤ Which social media tools are most effective for the topic and audience?

✤ What types of messages have been most effective in increasing conversation, participation and connections between users and our site?

✤ Is there a sense of shared community, discourse and discovery that our social media strategy supports?

Sunday, October 13, 13

Page 82: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

analyze

based on ideas from Susan Mernit, J Lab (Knight Community News Network)

✤ What forms of social media are helping increase page views, time spent, and the number of unique visitors to our website?

✤ Which social media tools are most effective for the topic and audience?

✤ What types of messages have been most effective in increasing conversation, participation and connections between users and our site?

✤ Is there a sense of shared community, discourse and discovery that our social media strategy supports?

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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monitor, measure progress

Sunday, October 13, 13

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foller.me

Sunday, October 13, 13

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foller.me

Sunday, October 13, 13

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foller.me

Sunday, October 13, 13

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foller.me

Sunday, October 13, 13

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what works?

Sunday, October 13, 13

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what works?

Sunday, October 13, 13

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what works?

Sunday, October 13, 13

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what works?

Sunday, October 13, 13

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what works? we’re guessing✤ post a photo ... no, wait ... post a video

✤ label as “breaking news”

✤ include a link ... no, not at the beginning

✤ post earlier in the day

✤ post later in the day

✤ contra-competitive timing

Sunday, October 13, 13

Page 100: The point of the click

what works? we’re guessing✤ post a photo ... no, wait ... post a video

✤ label as “breaking news”

✤ include a link ... no, not at the beginning

✤ post earlier in the day

✤ post later in the day

✤ contra-competitive timing

Sunday, October 13, 13

Page 101: The point of the click

what works? we’re guessing✤ post a photo ... no, wait ... post a video

✤ label as “breaking news”

✤ include a link ... no, not at the beginning

✤ post earlier in the day

✤ post later in the day

✤ contra-competitive timing

Sunday, October 13, 13

Page 102: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

what works? we’re guessing✤ post a photo ... no, wait ... post a video

✤ label as “breaking news”

✤ include a link ... no, not at the beginning

✤ post earlier in the day

✤ post later in the day

✤ contra-competitive timing

Sunday, October 13, 13

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make your own memes

Sunday, October 13, 13

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make your own memes

Sunday, October 13, 13

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make your own memes

Sunday, October 13, 13

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make your own memes

Sunday, October 13, 13

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subtle (with voice!)

Sunday, October 13, 13

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subtle (with voice!)

Sunday, October 13, 13

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subtle (with voice!)

Sunday, October 13, 13

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subtle (with voice!)

Sunday, October 13, 13

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best: a relationship

Sunday, October 13, 13

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best: a relationship

Sunday, October 13, 13

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best: a relationship

Sunday, October 13, 13

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best: a relationship

Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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Sunday, October 13, 13

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look for trends

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look for trends

Sunday, October 13, 13

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look for trends

Sunday, October 13, 13

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look for trends

Sunday, October 13, 13

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know the metrics✤ SERP: search engine results page

✤ SEO: search engine optimization

✤ uniques

✤ new/repeat visitors

✤ page views

✤ page views per visit

✤ time on page/siteSunday, October 13, 13

Page 124: The point of the click

know the metrics✤ SERP: search engine results page

✤ SEO: search engine optimization

✤ uniques

✤ new/repeat visitors

✤ page views

✤ page views per visit

✤ time on page/siteSunday, October 13, 13

Page 125: The point of the click

know the metrics✤ SERP: search engine results page

✤ SEO: search engine optimization

✤ uniques

✤ new/repeat visitors

✤ page views

✤ page views per visit

✤ time on page/siteSunday, October 13, 13

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

know the metrics✤ SERP: search engine results page

✤ SEO: search engine optimization

✤ uniques

✤ new/repeat visitors

✤ page views

✤ page views per visit

✤ time on page/siteSunday, October 13, 13

Page 127: The point of the click

other best practicesDo’s

Get specific. For instance, using an established hashtag like #SFcrash on Facebook will probably yield better results than cramming #SanFrancisco #plane #crash in to a post. Facebook search doesn’t search yet for more than one hashtag at a time.

Use generic hashtags sparingly. For instance, if you might occasionally include #Whitney in some posts to attract the attention of Whitney H.S. Facebook users who don’t know you’re there. But putting #Whitney in every update will get old fast.

Sunday, October 13, 13

Page 128: The point of the click

other best practicesDo’s

Get specific. For instance, using an established hashtag like #SFcrash on Facebook will probably yield better results than cramming #SanFrancisco #plane #crash in to a post. Facebook search doesn’t search yet for more than one hashtag at a time.

Use generic hashtags sparingly. For instance, if you might occasionally include #Whitney in some posts to attract the attention of Whitney H.S. Facebook users who don’t know you’re there. But putting #Whitney in every update will get old fast.

Sunday, October 13, 13

Page 129: The point of the click

other best practicesDo’s

Get specific. For instance, using an established hashtag like #SFcrash on Facebook will probably yield better results than cramming #SanFrancisco #plane #crash in to a post. Facebook search doesn’t search yet for more than one hashtag at a time.

Use generic hashtags sparingly. For instance, if you might occasionally include #Whitney in some posts to attract the attention of Whitney H.S. Facebook users who don’t know you’re there. But putting #Whitney in every update will get old fast.

Sunday, October 13, 13

Page 130: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

other best practicesDo’s

Get specific. For instance, using an established hashtag like #SFcrash on Facebook will probably yield better results than cramming #SanFrancisco #plane #crash in to a post. Facebook search doesn’t search yet for more than one hashtag at a time.

Use generic hashtags sparingly. For instance, if you might occasionally include #Whitney in some posts to attract the attention of Whitney H.S. Facebook users who don’t know you’re there. But putting #Whitney in every update will get old fast.

Sunday, October 13, 13

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other best practices

1. Keep it short. Be concise. Save characters for RTs and @mentions.2. Be personable, relatable.3. Write for humans; optimize for robots.4. Provide helpful information.5. Appreciate your audience (respond!).6. Experiment, measure, discuss. (Repeat as needed!) 7. Be journalistic.

Do’s

Sunday, October 13, 13

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other best practices

1. Keep it short. Be concise. Save characters for RTs and @mentions.2. Be personable, relatable.3. Write for humans; optimize for robots.4. Provide helpful information.5. Appreciate your audience (respond!).6. Experiment, measure, discuss. (Repeat as needed!) 7. Be journalistic.

Do’s

Sunday, October 13, 13

Page 133: The point of the click

other best practices

1. Keep it short. Be concise. Save characters for RTs and @mentions.2. Be personable, relatable.3. Write for humans; optimize for robots.4. Provide helpful information.5. Appreciate your audience (respond!).6. Experiment, measure, discuss. (Repeat as needed!) 7. Be journalistic.

Do’s

Sunday, October 13, 13

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other best practices

1. Keep it short. Be concise. Save characters for RTs and @mentions.2. Be personable, relatable.3. Write for humans; optimize for robots.4. Provide helpful information.5. Appreciate your audience (respond!).6. Experiment, measure, discuss. (Repeat as needed!) 7. Be journalistic.

Do’s

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

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when it works

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

Sunday, October 13, 13

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when it works

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key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 148: The point of the click

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 149: The point of the click

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 150: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 151: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 152: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

Page 153: The point of the click

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris massa erat, semper ut suscipit id, bibendum sed

key concepts

Engagement

Impact

How engaged is your audience with your content?What are the levels of interaction and attention?

Reach

What impact do you have on readership?Are you broadening or deepening the conversation?

How is social media connecting your content to the audiences you want to connect with? Do those audiences share with others?

@sarahjnichols #thinkJ

Sunday, October 13, 13

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@sarahjnichols #thinkJ

Sunday, October 13, 13