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Rebooting journalism Finding new opportunities in a world of over abundant content and scarce attention

Rebuilding Journalism: Winning the battle for attention

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My presentation for Digital Directions 11 in Sydney Australia. I talked about how news organisations could find new opportunities in a world of over abundant content and scarce attention.

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Page 1: Rebuilding Journalism: Winning the battle for attention

Rebooting journalismFinding new opportunities in a world of over abundant

content and scarce attention

Page 2: Rebuilding Journalism: Winning the battle for attention

Are you suffering from IOS?

Source: Xerox and YouTube

Page 3: Rebuilding Journalism: Winning the battle for attention

Are you suffering from IOS?

Source: Xerox and YouTube

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Eric Schmidt of Google“Between the birth of the

world and 2003, there were five exabytes of information created. We [now] create five exabytes every two days. See why it’s so painful to operate in information markets?”

from interview at Atmosphere 2010 conference Photo by Charles Haynes, Some Rights Reserved

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How much is exabyte?

Photo by msmariamad, Some Rights Reserved

10 terabytes=

An exabyte is 1 million terabytes

The entire printed collection of the US Library of Congress is 10 terabytes

An exabyte is 100,000 Libraries of Congress

Page 6: Rebuilding Journalism: Winning the battle for attention

How much is exabyte?

Photo by msmariamad, Some Rights Reserved

1 exabyte= 100,000

An exabyte is 1 million terabytes

The entire printed collection of the US Library of Congress is 10 terabytes

An exabyte is 100,000 Libraries of Congress

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Media: From scarcity to abundance

Eric Schmidt at the Guardian Activate 2010 conference

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Society knows how to react to scarcity.” We know how to ration, save, and preserve when we need to do so. It’s much harder to set priorities and find our path when information abounds. We may drown. We may get side-tracked. We may shut down. But, in any case, abundance confuses and distracts us more than scarcity does.

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Abundance breaks more things than

scarcity does

Photo: Clay making a point by Joi ItoSource: Shirky at NFAIS: How Abundance Breaks

Everything by Ann Michael

Society knows how to react to scarcity.” We know how to ration, save, and preserve when we need to do so. It’s much harder to set priorities and find our path when information abounds. We may drown. We may get side-tracked. We may shut down. But, in any case, abundance confuses and distracts us more than scarcity does.

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Three challenges facing journalism

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Three challenges facing journalism

We’re losing the battle for attention

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Three challenges facing journalism

We’re losing the battle for attention

More content is leading to lower revenues

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Three challenges facing journalism

We’re losing the battle for attention

More content is leading to lower revenues

We’re overwhelming audiences into inaction

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Monthly Minutes on siteAverage Local US Newspaper New York Times Facebook

Source: The Newsonomics of time-on-site, Jan 2010 by Ken DoctorThe average news reader spends little time on newspaper-owned sites, from a 20 minutes a month or so on the New York Times site to eight to 12 minutes on most local newspaper sites. That’s minutes per month. Those numbers, as tracked by Nielsen and reported monthly by Editor and Publisher, are steady at best, showing, in fact, some recent decline. They are, literally, stuck in time.Then, take the number of minutes Internet users spend on social sites. Nielsen’s January tally showed seven hours of usage a month on Facebook alone, in the U.S., blowing away all competition.

Page 19: Rebuilding Journalism: Winning the battle for attention

Monthly Minutes on siteAverage Local US Newspaper New York Times Facebook

Source: The Newsonomics of time-on-site, Jan 2010 by Ken DoctorThe average news reader spends little time on newspaper-owned sites, from a 20 minutes a month or so on the New York Times site to eight to 12 minutes on most local newspaper sites. That’s minutes per month. Those numbers, as tracked by Nielsen and reported monthly by Editor and Publisher, are steady at best, showing, in fact, some recent decline. They are, literally, stuck in time.Then, take the number of minutes Internet users spend on social sites. Nielsen’s January tally showed seven hours of usage a month on Facebook alone, in the U.S., blowing away all competition.

Page 20: Rebuilding Journalism: Winning the battle for attention

Monthly Minutes on siteAverage Local US Newspaper New York Times Facebook

Source: The Newsonomics of time-on-site, Jan 2010 by Ken DoctorThe average news reader spends little time on newspaper-owned sites, from a 20 minutes a month or so on the New York Times site to eight to 12 minutes on most local newspaper sites. That’s minutes per month. Those numbers, as tracked by Nielsen and reported monthly by Editor and Publisher, are steady at best, showing, in fact, some recent decline. They are, literally, stuck in time.Then, take the number of minutes Internet users spend on social sites. Nielsen’s January tally showed seven hours of usage a month on Facebook alone, in the U.S., blowing away all competition.

Page 21: Rebuilding Journalism: Winning the battle for attention

Monthly Minutes on siteAverage Local US Newspaper New York Times Facebook

Source: The Newsonomics of time-on-site, Jan 2010 by Ken DoctorThe average news reader spends little time on newspaper-owned sites, from a 20 minutes a month or so on the New York Times site to eight to 12 minutes on most local newspaper sites. That’s minutes per month. Those numbers, as tracked by Nielsen and reported monthly by Editor and Publisher, are steady at best, showing, in fact, some recent decline. They are, literally, stuck in time.Then, take the number of minutes Internet users spend on social sites. Nielsen’s January tally showed seven hours of usage a month on Facebook alone, in the U.S., blowing away all competition.

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Demand Media, 7000 freelancers, 4500 pieces of content a day

Source: The Hamster Wheel, Columbia Journalism ReviewPhoto: Coast Guard Storm Exercises by Mike Baird, bairdphotos.com

Demand Media, 7000 freelancers, 4500 pieces of content a day

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Source on online revenue: Paid Content Photo: Newstand by Laura Bittner

During recession, online ad rates plummeted due to oversupply of content Source: PaidContent

Huffington Post has very low returns compared to traditional media rivals. Average revenue per user is just a little more than a dollar.

To put that in context, the New York Times digital revenue alone is $150m, according to an estimate by analyst Henry Blodgett.

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Source: Exhaustion by Jessica M. Cross

The Associated Press commissioned an ethnographic study of young news consumers, 18-34 but with an emphasis on 18-24.

One of the key findings: The subjects were overloaded with facts and updates and were having trouble moving more deeply into the background and resolution of news stories.

Associated Press study

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Source: Seedcamp winners riding wave of relevant content by Jos WhitePhoto: Where to begin by Bev Sykes

The Internet over the last few years has been about getting as much content to as many people as possible – bringing an incredible range of content to our screens like never before. The problem is that we are now surrounded by too much content that takes too much time to find, qualify and consume.Seedcamp winners riding wave of relevant content by Jos White

Google and the other search engines do a decent job in a wide and shallow sort of way, but there is a growing need for technologies/services that are able to work on a narrower and deeper level to make better sense of the content out there. There is lots of data available (if we decide to give it) based on who we are, where we are, what we like and what we are looking for, and, if used intelligently it can enable good decisions to be made in terms of providing us with more relevant content.Out of the 12 winners at Seedcamp, seven are involved in optimising content in some way and making it more personalised to the user.

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Source: Rebuild by Jewish Women's Archive

Bottom Line: Print media, particularly newspapers, need to rebuild the revenue model that supports journalism and content creation

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Relationship and relevance

Photo: Intensely reading the newspaper

in Addis Ababa by Terje Skjerdal

The future belongs to those who build a great relationship with their audience with best of breed content and real engagement and those who are able to deliver the smartest, most relevant content to audiences.

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Social re-bundling of content

Source: Building 43, Exclusive first look: A new kind of social media news reader: FlipBoard

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Social re-bundling of content

Source: Building 43, Exclusive first look: A new kind of social media news reader: FlipBoard

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Social media has to be social

Source: Cup of Robots - on White by Hobvias Sudoneighm

You cannot outsource your social media strategy to robots.

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Social media journalism

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Social media journalism

4000 miles

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Social media journalism

4000 miles2060 photos

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Social media journalism

4000 miles2060 photos

1600 Twitter upates

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Social media journalism

4000 miles2060 photos

1600 Twitter upates50 blog posts

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Social media journalism

4000 miles2060 photos

1600 Twitter upates50 blog posts

4 blogger meetups

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Social media journalism

4000 miles2060 photos

1600 Twitter upates50 blog posts

4 blogger meetups2 podcasts

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Networked journalism

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Networked journalism

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Networked journalism

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Networked journalism

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Networked journalism

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Networked journalism

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Networked journalism

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Networked journalism

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Praise for Andy

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Praise for Andy

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Smarter, more relevant content

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Who runs Hong Kong

When it does all come together, it will be a way to extract more value out of

journalists’ work on a day-to-day basis

-Reg ChuaEditor-in-Chief, South China Morning Post

Who Runs Hong Kong is officially live – an interactive visualization of 4,000 key people and 2,000 companies and organizations in Hong Kong and how they’re connected.  

...If we have a database of relationships of key people and companies, add some generally-known-but-not-easily-accessed (or not-so-generally-known) information, such as family ties or schools attended, and then have journalists update the database whenever they file stories on the people and companies, then after a while you have a monster database that’s increasing in value everyday – and can’t easily be replicated.

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Real-time and real-space

Source: Google

And LOCATION

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Journalism opportunities

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What’s stopping you?

Photo: an idea (the light bulb) by Alosh Bennet

How many psychiatrists does it

take to change a light bulb?

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Kevin AndersonTwitter: kevglobal

[email protected]://charman-anderson.com