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Cross presentation on Ticketing Laure MARTIN, director of Syndicat mixte de la mobilité durable 17 (Symod) For the second year, the EIGSI General Engineering School organizes in La Rochelle, France, a high quality forum focused on interregional mobility in the Atlantic Area. La Rochelle Mobility Forum is part of a 4 high quality forum cycle. Climatlantic is a project co‐funded by INTERREG IVB ATLANTIC AREA Programme,aimed at developing an Atlantic Strategic Agenda for Sustainable Urban Development and the reduction of the Carbon Footprint covering four main pillars: mobility, energy, territorial management and social behavior.
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Presentation of the Syndicate of Sustainable Mobility
www.symod.org
Example of a mobility policy coordinated
between several transport authorities
Interregional Mobility Forum, Eigsi - 21/02/2014
Plan of action
Institutional presentation : a brief history of
SYMOD, legal aspect and functions
Travelling using public transport with
Pass’Partout (Pass everywhere) 17
Ticketing : the evolution of ticketing in
Charente-Maritime
Institutional cooperation for 13 years
The members :
With support from
Operational Cooperation
Plan Suite
Touristic partners
Tourist Offices
Tourist accommodation
Transport networks, intermodality operators :
Technical partners
- 3 requirements from the SRU(French urban
solidarity and renewal legislation):
Establishment of a single ticket
(Pass’Partout 17)
Establishment of an intermodal SIV -traveller
information system (route search engine, dynamic
display)
Coordinate transportation services (supply)
- 2 additional functions
Central purchasing (Ticketing-SIV)
Common banker (distribution of income)
The functions of the SYMOD
Thanks to a common ticketing system, the Symod has worked for 10 years on the development of clean mobility solutions across the department of Charente-Maritime :
An integrated intermodal price with Pass’Partout 17 : Car+Bus, Ter+Bus
A successful ecotourism approach with Pass’touristiques, in partnership with Charente
-Maritime Tourism and the Tourist Offices :
Pass’Rochelais, Pass Rochefort Océan
Pass Rochefort-Aix, Pass La Rochelle-Ile de Ré
et Pass La Rochelle-Ile d’Oléron
A sustainable development approach
A single ticket
(available as a single journey, day,
weekly, monthly and annual)
to travel within the 9 zones of the Charente Maritime department
and giving access to
- the Departmental network
- And the 4 Urban networks
The offer « Car+Bus » since 2010
252 sales and nearly 20 000 trips in 2013, which is
constant / 2012
A transport offer to travel between La Rochelle and
Rochefort with Ter and urban networks
The offer Ter+Bus since 2007
Attractive multimodal pricing, available
for occasional travel (unit, day) and
regular (weekly, monthly and annual)
2 marketing networks (SNCF and urban networks)
and an interoperability check (double validation and
security control)
Nearly 45,000 sales in 2013 (constant/2012) and
220,000 trips
Pass Rochelais
Pass Rochefort Océan
Pass Rochefort-Aix
Pass La Rochelle-Ré et La Rochelle-Oléron
Basic principle : a transportation formula (day or weekend or week at a reduced rate)+ at least 1 discounted entry fee for a tourist attraction or leisure activity
Led by a successful ecotourism approach, with nearly 7000 Passes marketed and 38,000 trips in transport networks (42% increase on sales and 27% increase in passengers)
Combined transportation/tourism since 2003
Public tender launched in 2002 by the Symod across
the department. Central purchasing allowing the
pooling of equipment, goods and also maintenance
contracts
Selected provider : ERG Transit Systems (Vix
Technology)
Widespread contactless ticketing in the whole
departments transport network (2002-2010)
Deployment ticketing- electronic banking Charente
Maritime
6 ticketing systems (1 central (that of Symod) + 4 urban systems + 1 intercity
Common software program
(configuration, sales, control, SAV-after sales service, statistics)
Each ticketing service is autonomous in managing its monomodal range. Possible specific developments (debit, internet sales…)
Symod has within it's intermodal range 5 ticketing systems and recovers all data (sales/validations unimodal and intermodal)
Description of the current ticketing system
Operational ticketing solution, multimodal,
configurable and modern but not
interoperable with the SNCF (not
compatable) and limited to the change in
type of pricing (kilometric to zonal for
example)
Technical aspects :
Diagnosis resulting from the audit (in 2009)
To change the current ticketing system to be interoperable with the future regional ticketing system
Objectives :
- To provide unique suport for all transport systems
- To share prices and allow cross-selling
- To simplify the use of intermodal tracks (tickets bought in person and online sales)
- To make the transition to zonal pricing
Impacts :
- Standardization of the system
- Changing the heart of the system
- Updated software with a centralized architecture
SYMOD's Plan
May 2012 :Launched a ticketing study to review
technical and functional expenses, ensuring
upgradability of the new ticketing system in
Charente-Maritime
- opening up the rail with a draught of regional
keys
- move to a single and multi-use card and
openness to new technologies (Qrcode,NFC,
paperless travel pass…)
28/01/2014 : Launch of public tender of renewal
of ticketing in Charente-Maritime (2015-2016)
Transfer strategy from the current system
The unifying role of SYMOD allows the development of shared tools and ensures interoperability for public transport in Charente Maritime.
Consolidation of SYMOD's central role with all transport operators and tourist departments in Charente-Maritime
In parallel to ticketing, discussions have been initiated around tariff harmonization, passenger information and coordination of transport supply
Conclusion