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Presentation of the Syndicate of Sustainable Mobility www.symod.org Example of a mobility policy coordinated between several transport authorities Interregional Mobility Forum, Eigsi - 21/02/2014

20140221presentation symod l. martin uk

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Cross presentation on Ticketing Laure MARTIN, director of Syndicat mixte de la mobilité durable 17 (Symod) For the second year, the EIGSI General Engineering School organizes in La Rochelle, France, a high quality forum focused on interregional mobility in the Atlantic Area. La Rochelle Mobility Forum is part of a 4 high quality forum cycle. Climatlantic is a project co‐funded by INTERREG IVB ATLANTIC AREA Programme,aimed at developing an Atlantic Strategic Agenda for Sustainable Urban Development and the reduction of the Carbon Footprint covering four main pillars: mobility, energy, territorial management and social behavior.

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Page 1: 20140221presentation symod l. martin uk

Presentation of the Syndicate of Sustainable Mobility

www.symod.org

Example of a mobility policy coordinated

between several transport authorities

Interregional Mobility Forum, Eigsi - 21/02/2014

Page 2: 20140221presentation symod l. martin uk

Plan of action

Institutional presentation : a brief history of

SYMOD, legal aspect and functions

Travelling using public transport with

Pass’Partout (Pass everywhere) 17

Ticketing : the evolution of ticketing in

Charente-Maritime

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Institutional cooperation for 13 years

The members :

With support from

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Operational Cooperation

Plan Suite

Touristic partners

Tourist Offices

Tourist accommodation

Transport networks, intermodality operators :

Technical partners

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- 3 requirements from the SRU(French urban

solidarity and renewal legislation):

Establishment of a single ticket

(Pass’Partout 17)

Establishment of an intermodal SIV -traveller

information system (route search engine, dynamic

display)

Coordinate transportation services (supply)

- 2 additional functions

Central purchasing (Ticketing-SIV)

Common banker (distribution of income)

The functions of the SYMOD

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Thanks to a common ticketing system, the Symod has worked for 10 years on the development of clean mobility solutions across the department of Charente-Maritime :

An integrated intermodal price with Pass’Partout 17 : Car+Bus, Ter+Bus

A successful ecotourism approach with Pass’touristiques, in partnership with Charente

-Maritime Tourism and the Tourist Offices :

Pass’Rochelais, Pass Rochefort Océan

Pass Rochefort-Aix, Pass La Rochelle-Ile de Ré

et Pass La Rochelle-Ile d’Oléron

A sustainable development approach

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A single ticket

(available as a single journey, day,

weekly, monthly and annual)

to travel within the 9 zones of the Charente Maritime department

and giving access to

- the Departmental network

- And the 4 Urban networks

The offer « Car+Bus » since 2010

252 sales and nearly 20 000 trips in 2013, which is

constant / 2012

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A transport offer to travel between La Rochelle and

Rochefort with Ter and urban networks

The offer Ter+Bus since 2007

Attractive multimodal pricing, available

for occasional travel (unit, day) and

regular (weekly, monthly and annual)

2 marketing networks (SNCF and urban networks)

and an interoperability check (double validation and

security control)

Nearly 45,000 sales in 2013 (constant/2012) and

220,000 trips

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Pass Rochelais

Pass Rochefort Océan

Pass Rochefort-Aix

Pass La Rochelle-Ré et La Rochelle-Oléron

Basic principle : a transportation formula (day or weekend or week at a reduced rate)+ at least 1 discounted entry fee for a tourist attraction or leisure activity

Led by a successful ecotourism approach, with nearly 7000 Passes marketed and 38,000 trips in transport networks (42% increase on sales and 27% increase in passengers)

Combined transportation/tourism since 2003

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Public tender launched in 2002 by the Symod across

the department. Central purchasing allowing the

pooling of equipment, goods and also maintenance

contracts

Selected provider : ERG Transit Systems (Vix

Technology)

Widespread contactless ticketing in the whole

departments transport network (2002-2010)

Deployment ticketing- electronic banking Charente

Maritime

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6 ticketing systems (1 central (that of Symod) + 4 urban systems + 1 intercity

Common software program

(configuration, sales, control, SAV-after sales service, statistics)

Each ticketing service is autonomous in managing its monomodal range. Possible specific developments (debit, internet sales…)

Symod has within it's intermodal range 5 ticketing systems and recovers all data (sales/validations unimodal and intermodal)

Description of the current ticketing system

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Operational ticketing solution, multimodal,

configurable and modern but not

interoperable with the SNCF (not

compatable) and limited to the change in

type of pricing (kilometric to zonal for

example)

Technical aspects :

Diagnosis resulting from the audit (in 2009)

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To change the current ticketing system to be interoperable with the future regional ticketing system

Objectives :

- To provide unique suport for all transport systems

- To share prices and allow cross-selling

- To simplify the use of intermodal tracks (tickets bought in person and online sales)

- To make the transition to zonal pricing

Impacts :

- Standardization of the system

- Changing the heart of the system

- Updated software with a centralized architecture

SYMOD's Plan

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May 2012 :Launched a ticketing study to review

technical and functional expenses, ensuring

upgradability of the new ticketing system in

Charente-Maritime

- opening up the rail with a draught of regional

keys

- move to a single and multi-use card and

openness to new technologies (Qrcode,NFC,

paperless travel pass…)

28/01/2014 : Launch of public tender of renewal

of ticketing in Charente-Maritime (2015-2016)

Transfer strategy from the current system

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The unifying role of SYMOD allows the development of shared tools and ensures interoperability for public transport in Charente Maritime.

Consolidation of SYMOD's central role with all transport operators and tourist departments in Charente-Maritime

In parallel to ticketing, discussions have been initiated around tariff harmonization, passenger information and coordination of transport supply

Conclusion