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# 1. The ‘app’ertunities
The Opportunities that Mobile Apps provide to marketers
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The Most Powerful Medium
Mobile has opened up a new Medium which can help marketers reach out to the Personal Space of the end customer
What makes this Medium Powerful? India now has more mobile phones than TV sets, and
mobile Internet users spend more time with their phones than with any other media including TV.
Mobile Internet traffic surpassed desktop Internet traffic in May 2012 in India, according to data cited by Chirag Arora, researcher at IIT Delhi.
On an average, Mobile users can't leave their phone alone for fifteen minutes and check it up-to 75 times a day
Broadcast Media
Social Media
Mobile
What Next?
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# 2. Understanding Mobile Apps
What is a Mobile App? What are the different Types of Apps?
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What is a Mobile App?
“A mobile application, most commonly referred to as an app, is a type of application software designed to run on a mobile device, such as a smartphone or tablet computer.”
Attributes of a Successful Mobile App
• Meets a specific need of the user
• Fast and Nimble
• Simple and Easy to Use
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Types of Mobile Apps
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• Platform Specific • Access to Native Features • Enhanced User Experience • Push Notifications • Upgrades go through stores
• Access to Native Features • Push Notifications • Code Re-usability • Easy Upgrades • Shared via App Stores
• Browser based access • No access to Native Features • Cross Compatibility • No Push Notifications • Easy Upgrades
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An Affordable Alternative for Short-Term Apps
Facebook Applications are great tools to engage your fans and a mobile compatible Facebook Application can help you leverage its capabilities to the fullest.
The fact that nearly 75% of the smart phones have the Facebook Native App, makes it a logical extension to create short-term apps.
Facebook is about to introduce a “share” feature for applications as well. This will make FB apps more viral on mobile.
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Why do people use Mobile Apps?
Entertainment Socialize Instant
Information Utility
Apps that help the user to kill time or
take a leisure break
Apps that help the user to socialize with his friends
and make new ones
Apps that help the user to get immediate information on their preferred topics
Apps that help the user to organize themselves and serve a specific purpose
Apps can be summarized into 4 categories
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Johnson & Johnson
A long term strategy from Johnson & Johnson, focusing on the end customer
A Platform which provides information to mothers and mother’s to be on different aspects of pregnancy and child care
Subtly promoting the Johnson & Johnson baby products through ads and offers
The application is a Hybrid Application with a fully responsive WAP site as well
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Titan - HTSE
A short term product promotion strategy from Titan
The Key to the success of the App was the unique idea and the user engagement
The application was also made available on Facebook
The application also had Augmented Reality which was a great add-on to the mobile app.
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L’Oreal Colour Genius
A long term idea from L’Oreal
The app suggested the user on what to wear and also promoted the L’Oreal products
The application had a social connect, which ensured the application became viral organically
Next version of the application comes with a social network of L’Oreal users
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Canal +
A long term idea from Canal + (leading television channel in Europe)
The app was a social network of Soccer fans and it allowed user to predict winners
The app is re-activated everytime during the soccer season
The application is actually a Facebook application, compatible on mobile
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Key Aspects from these Apps
Clear Objective BabyCentre :: Create a platform for prospective customers Titan HTSE :: Excite the user and give him a unique experience of
HTSE Colour Genius :: Help the user in choosing the right product Canal + :: Create a platform for customers / fans
Key Offering BabyCentre :: Exclusive Information to the Mother to be Titan HTSE :: A new experience Colour Genius :: Utility for the TG Canal + :: Socialize
Shareability
BabyCentre :: Had Birth Club Community Titan HTSE :: Augmented Reality and Share on Facebook and Twitter Colour Genius :: Shareable on Facebook Canal + :: Facebook Community
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#4. Conceptualizing a Mobile App
A Step by Step Process Guide
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4 Mistakes that Brands do
Recreating the web experience Don’t think of an App that re-creates a web-experience. Better
develop a Mobile compatible mobile site.
How many steps does it take for a user to perform an action?
Throwing branding out the window An app should be an extension of the brand, but don't lose site of
the brand identity.
Assuming there's an audience Without a plan, a branded app is likely to be one of the 400,000
“zombie apps” that are never even downloaded from the App Store.
Businesses should study their audience and identify the unmet need, and then use their app to solve that problem.
Don’t make it Packed with Features Include as little features as possible. Don’t stuff your application
idea with everything that you’ve got
Go with one unique Feature and make the entire app simple
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Steps in Developing a Successful Mobile Application
Develop a Unique Concept
Will the user be excited?
Is this “shareable”?
Is it usable? One time or repeat Use?
Set the Theme
Information Utility Entertainment Social
Set The Objective
Long Term Short Term
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Steps in Developing a Successful Mobile Application
Key Aspects to Note
Size of the App App Store Reviews The first 3 Minutes
Do I Monetize the App?
Introduce M-Commerce Provision for Ads
What is the Platform that I can use?
Native App Hybrid App WAP Facebook App