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Supports iPhone and Android devices
Works with all UK mobile networks
BYOD, CYOD, COPE friendly
No need to change mobile number
Introducing BT smartnumbers mobile…
The best ever mobile experience for business users.
CRM IntegrationCapture every mobile call, SMS and voicemail in the CRM
EMM SupportIntegrate with EMM solutions
Compliant Mobile recordingHand off mobile, SMS and voicemail recordings to the fixed line recorder
Completing the enterprise mobility puzzle.
A business number on for BYOD users
Add a business mobile number in the ‘Good for Work’ container.
Keep your personal mobile number private when making business calls.
Work calls automatically charged to the business. No expense process required.
Enhanced out of hours business call routing.
FCA, MiFIDII Compliant Mobile/SMS recording
Securely capture mobile communications in the cloud.
Securely hand off mobile recordings to the existing fixed line recorder.
Optimise existing investments and enable affordable mobile recording in the same step.
CRM Integration
Every call, SMS and voicemail interaction automatically appears in the CRM.
A record is created in the customer account against the relevant contact
Listen to every call and voicemail and view every SMS interaction
Unified Business Mailbox
Receive incoming SMS, voicemails and personal recordings in one inbox – email.
Improve team collaboration and client responsiveness by picking up other colleagues’ enquiries when they are unavailable, sick or on annual leave.
Simplify the user experience and optimise other investments in email and collaboration tools.
Efficient, resilient, cost effective
Hosted mobile service
Incoming call to mobile
Instantly route calls to other colleagues, devices or applications with a single tap.
Continue receiving mobile calls if the network goes down or you lose your device.
Eliminate mobile roaming call charges by using disruptive functionality the other operators won’t offer you.
Team Working
Create teams of mobile workers.
Check availability of colleagues and delegate colleagues when out of office or in areas of poor coverage.
Route incoming calls to teams as part of a hunt group.
Log in and out of the team on a rota basis.
Admin portal – Manage users, calls and policies
On / off board users in seconds.
Apply corporate user and call handling policies in a few clicks.
Manage inbound mobile call traffic for the entire estate from any device.
Streamline billing and operational processes.
Mobility model Who owns whatHow is device
used
Is smartnumbers
compatibleWhat needs to be done
Do I have to terminate my
contract with my corporate mobile
provider
COPECorporate SIM/
Corporate Device
Business & Personal use
(staff can carry 1 or 2 phones)
Yes
1) Move business numbers to smartnumbers2) Take dummy numbers from network
operator3) If required, staff can move their personal
number over to corporate SIM
No
COBO/CYODCorporate SIM/
Corporate Device
Business use only(staff will carry 2
phones)Yes
1) Move business numbers to smartnumbers2) Take dummy numbers from network
operatorNo
BYODPersonal SIM/
Personal Device
Personal & business use(staff carry 1
phone)
Yes1) Move business numbers to smartnumbers2) Cancel corporate mobile contract
Yes
BYOSPersonal SIM/ Corporate
Device
Business & Personal use(staff carry 1
phone)
Yes1) Move business numbers to smartnumbers2) Cancel corporate mobile contract
Yes
Deployment StrategiesOne size does not fit all.