- 1. SPOTSTechnical ConceptCharge@Once V1.1 Technology
Plug-In
2. In addition to the authors named on the cover page the
following persons havecollaborated on this document:Pedro Dias SSA
COM RD1 NMP SE0
Introduction..............................................................................................30.1
Scope......................................................................................................................30.2
Metadata -
Counters..............................................................................................80.3
Virtual Counters in SPOTS- TP for charge@Once
v1.1.....................................80.4 Pre-defined reports
for Charge@Once
V1.1.......................................................82/29.
3. Table of Contents0 IntroductionThe Charge@Once Technology
Plug-In (TP) implements a new feature for SPOTS tosupport the
Network Element - [email protected] the introduction of GPRS and
UMTS, operators are able to offer new mobile dataservices and
applications to their customers, allowing totally new services and
businessmodels creating new revenue streams. Since operators ensure
that customers are billedfor the services they use, it is essential
to answer to the business critical for networkoperators - optimize
billing systems for postpaid customers and real time-capableprepaid
systems.The Siemens charge@once is the answer to all rating,
tariffing and charging challengesin SS7 and IP networks. It is a
modular, highly scalable and flexible system that fulfillsthe
demands for next-generation charging and offers open interfaces,
thus enablingsmooth integration in the network operators existing
infrastructure. Charge@onceaddresses online charging for prepaid
subscribers, credit limit supervision for postpaidsubscribers and
hotbilling for both .0.1 ScopeThis document describes the Key
Performance Indicators (KPIs), Virtual Counters (VCs)and Predefined
Reports (PRs) for the SPOTS TP supporting [email protected] basedon
the charging Performance Objects (POs) provided by @vantage
commander.SPOTS uses the XML Export Interface at the Charge@Once.
The XML PM ExportInterface is used to offer external management
systems access to the POs of thePerformance Monitoring application.
Within this file type the collector and converterprocesses are more
flexible.The XML files are uploaded every 15 minutes. The data
comprised in the files isexpected to have a fix granularity of 15
minutes and include just the raw data from theNetwork Element (NE),
i.e. no KPIs processed in the @Com will be supported bythe current
TP. 4. Table of Contents0.1.1 Object ModelThe following figure
shows the containment tree of SPOTS object classes for
thecharge@once:NETOPOCIPIFOCSERVLOGICIFOCSS7IFOCCLUSTEROCINSERVOCCLTOCPPSOCSYSRESNEOCNODEOCDESTTYPOCOFFERTYPOCPROCUSEROCDEVCNETCARDOCFigure
1 - Object containment tree for charge@once TP 5. Table of
ContentsThe following table lists the Managed Object Classes that
are supported byCharge@Once and their Object Identifier in SPOTS
database.MOC COMMENTNETOPOC One per Network OperatorIPIFOC IP
Charging Interfaces: Client Interfaces (Payment OnlineInterface,
Radius Interface, Diameter Interface) and ServerInterfaces (CORBA
Payment Plug-In Interface, GTP Interface,Hot Billing Interface,
Radius Interface, Diameter Interface)SERVLOGICIFOC Service
LogicINSERVOC Intelligent Network ServiceCLTOC Client Name
ObjectSS7IFOC Signaling System 7 InterfaceCLUSTEROC Cluster of
signaling pointsNODEOC Incoming peer node defined as a node that
routes signalingmessages based on their destination point code in
the SS7networkPPSOC Prepaid ServiceDESTTYPOC Destination Type, e.g.
Sonatel, special service(can have up to 10 indices)OFFERTYPOC Offer
Type, e.g Universal Music UMM(can have up to 10 indices)SYSRESNEOC
System resources of the network elementPROCUSEROC This object class
identifies the process and the user ororiginator of the process
being monitored. It must have fiveobjects associated which identify
the TOP 5 processes runningon the CPU.Note: This object class
results from the concatenation of twoPOs: Process Id and User
IdDEVCNETCARDOC Device name of the network card for monitor the
activity on thenetwork interfacesFigure 2 - Managed Object Classes
for charge@once TP 6. Table of Contents0.1.2 Metadata -
MeasurementsMOC MEAS. TYPE MEAS. Description
ReferenceVariableNETOPOC INFO Information WRTCKIPIFOCCLIENT Client
Interface RCVTRANSCLT_PAYMT Client Interface -Payment
OnlineInterfaceRCVTRANSCLT_RADIUS Client Interface -Radius
InterfaceRCVTRANSCLT_DIAMT Client Interface -Diameter
InterfaceRCVTRANSSERVER Server Interface RCVTRANSSRV_CRB Server
Interface -Corba PaymentPlugIn InterfaceRCVTRANSSRV_GTP Server
Interface -GTP InterfaceRCVTRANSSRV_HB Server Interface -Hot
Billing InterfaceRCVTRANSSRV_RADIUS Server Interface -Radius
InterfaceRCVTRANSSRV_DIAMT Server Interface -Diameter
InterfaceRCVTRANSSERVLOGICIFOCSERV_LGC Server Interface -Radius
Interface:Service LogicRCVTRANSINSERVOCSERV_STAT Number of
Attemptsper ServiceSUCCALLSERV_MANAG ServiceManagementAccess
Function(SMAF) for GUIAdministrationCommandsADMINCOMCLTOC CLT_NAME
Payment per clientnameRCVTRANSSS7IFOCFAIL_ACTIV Failed activity
testsof the SCPFAILACTIVSMS_CALL_S SMS call attempts
SMSCALLTCAP_PRIM TransactionCapabilitiesApplication
PartRCVTCAPGPRS_SESS GPRS CREGPRSSESSCLUSTEROC CLUS_CALL Call
Attempts SUCCALLNODEOC NODE_CALL Per Node CallAttemptsSUCCALLPPSOC
PPS Prepaid Services CHARGESPAYMT_CALL Payment
CallAttemptsPAYMTCALLPLTF_CALL Call AttemptsPlatform
FailuresDATAFAILNET_CALL Call AttemptsNetwork
FailuresDATAFAILSUBS_CALL Call AttemptsSubscriber FailuresDATAFAIL
7. Table of ContentsCHARG_CALL Charged callsrelated to
voice,data/FAX, SMS andGPRSDATACALLDIVER_CALL Diverse Calls
NENOUGMONEYNCONN_CALL Calls not connectedrelated to voice,data/FAX
andGPRSNCONNDATACALLPPS_DUR Durations CONNCALLDURDESTTYPOCCALL
Attempts perDestination TypeCALLBC_CALL_D Diverse Calls
perDestination TypeCALLOFFERTYPOCCALL Call Attempts perOffer
TypeCALLDATA_CALL Data/Fax CallAttempts per
OfferTypeDATACALLRMOC_CALL Roaming MOC CallAttempts per
OfferTypeROAMINGMOCRMTC_CALL Roaming MTC CallAttempts per
OfferTypeROAMINGMTCSMS_CALL_O SMS Call Attemptsper Offer
TypeSMSCALLDATEX_CALL Validity DateExpired Calls perOffer
TypeCALLNENM_CALL Not Enough MoneyCalls per Offer TypeCALLBC_CALL_O
Busy ConnectionCalls per Offer TypeCALLFRCHA_CALL Free of
ChargeCalls per Offer TypeCALLSYSRESNEOC CPU_ACTIV CPU Activity
USERMEMY_USAGE Memory Usage PHYMEMYPROCUSEROC CPU_USER TOP 5 CPU
Users RSSDEVCNETCARDOC NET_ACTIV Network Activity INPUTPACKETFigure
3 Classes and measurements 8. Table of Contents0.2 Metadata -
CountersThe following tables show the counters for each new
measurement collected by
SPOTSTP:lisi141a.pt001.siemens.netPT101169$My
DocumentsTP_Charge@Once_1 1_metadata counters.xls0.3 Virtual
Counters in SPOTS- TP for charge@Once v1.1The detailed Virtual
Counter list for the measurements is presented in the following
file:lisi141a.pt001.siemens.netPT101169$My
DocumentsTP_Charge@Once_1 1_virtual counters.xls0.4 Pre-defined
reports for Charge@Once V1.10.4.1 Client and Server Interface
Transactions for IP Charging ReportReport Name: Client and Server
Interface Transactions for IP Charging ReportReport Short Name:
IFTransIPChargingTarget Groups: Network Operation, Network
OptimisationDescription: Reports the client and server interface
transactions for IPcharging. This report provides basic indicators
like receivetransactions, successful transactions, unsuccessful
transactionsand failure rate for client and server interfaces. The
unsuccessfultransactions are caused by two main reasons: business
reason,e.g. account balance not covered and technical reason, e.g.
noconnection.Note: The IP Charging is provided by IP Network
Elements andApplication Servers, which comprises the following
scenarios:Policy Router (SSG), an IP Monitor Web/WAP Proxy and
theContent Servers (e.g. MMSC, HTTP Content server).Input
Parameters: Name Possible Values Remarks 9. Table of Contents(a)
PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe 7
previouscomplete dayscounting from today.(b) START_DATE Any date(c)
END_DATE Any date(a) AGGREGATION DTOTTEVLSPBH Daily Peaks(d) OBJECT
IPIFOC InterfaceMeasurements: CLIENT, SERVERRemarks: NoneLayout
Content:Client and Server Interface Transactions for IP Charging
ReportStart Date: End Date: DATE TIME OBJClient Interface Server
InterfaceRcvTransSuccTransTransFailRateUnsuccTransBusinessRBusinessTransFailRateUnsuccTransTechnicalRTechnicalTransFailRateRcvTransSuccTransTransFailRateUnsuccTransBusinessRBusinessTransFailRateUnsuccTransTechnicalRTechnicalTransFailRateNr
Nr % Nr % Nr % Nr Nr % Nr % Nr
%YYYY-MM-DDHH:mmCLIENT:RCVTRANSCLIENT:SUCCTRANSVC!cltIFTransFailRateCLIENT:BUSINFAILTRANSVC!cltIFTransFailRateBusinRCLIENT:TECHNFAILTRANSVC!cltIFTransFailRateTechRSERVER:RCVTRANSSERVER:SUCCTRANSVC!srvIFTransFailRateSERVER:BUSINFAILTRANSVC!srvIFTransFailRateBusinRSERVER:TECHNFAILTRANSVC!srvIFTransFailRateTechR
10. Table of Contents0.4.2 Intelligent Network Service Statistics
ReportReport Name: Intelligent Network Service Statistics
ReportReport Short Name: INServStatisticsTarget Groups: Network
Operation, Network OptimisationDescription: This report provides
intelligent network (IN) service statistics, such asnumber of
successful inbound and outbound calls, number of errorsituations
leading to an abnormal finishing of the call (caused by the SCFand
SSF side), number of PDP context released due to short of moneyand
the call failure rate due to protocol errors or resource
problems.NOTE: The Service Control Function (SCF) provides the core
functions forthe execution of intelligent services since it enables
access to the SS7stack and the related INAP protocols. Basically,
the SCF provides thetriggering and execution of intelligent
services, supports servicemanagement, tracing, load control,
performance monitoring and ticketing.Input Parameters: Name
Possible Values Remarks(a) PERIOD_KEYWORD
TodayYesterday"Lastweek"Lastweek meansthe 7 previouscomplete
dayscounting from today.(b) START_DATE Any date(c) END_DATE Any
date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT INSERVOC IN
ServicesMeasurements: SERV_STATRemarks: These IN Service counters
are "configurable" within the SLEE in theadvantage commander. The
configuration of these counters shall be donevia administration on
site in the SLEE trigger table.In the SLEE trigger table the
following services shall be assigned: Virtual Card Calling (VCC)
Universal Personal Telecommunication (UPT) Virtual Private Network
(VPN) Number Transaction Service (NTS) 11. Table of ContentsLayout
Content:Service Statistics ReportStart Date: End Date: DATE TIME
OBJECTSStatSuccCallsSStatFailCallsSStatCallFRSStatShortMsgSStatPDPContSStatPercPDPContNr
Nr % Nr Nr %YYYY-MM-DDHH:mmNumber of Successful Calls
SERV_STAT:SUCCALLNumber of Failure Calls
SERV_STAT:FAILCALLVC!inServCallFailRateCall Failure RateNumber of
Short Messages SERV_STAT:SHORTMSGSERV_STAT:PDPCONTEXTNumber of PDP
Context Due to Short of MoneyPercentage of PDP Context Release
VC!inPercPDPContShortM 12. Table of Contents0.4.3 Physical Entities
in Intelligent Network Analysis ReportReport Name: Physical
Entities Analysis in Intelligent Network ReportReport Short Name:
PhyEntitiesAnalysisINTarget Groups: Network Operation, Network
OptimisationDescription: This report, analyze physical entities
such as Service Switch Point (SSP)and Service Control Point (SCP)
in Intelligent Network that implementsService Switch Function (SSF)
and Service Control Function (SCF)respectively.It provides basic
indicator like number of SMS call attempts and the sendand received
TCAP primitives. It also provides the number of failureactivity
tests of the Service Control Point (SCP) that implements theService
Switch Function (SSF).NOTE: Transaction Capability Application Part
(TCAP) is an internationallyrecognized protocol for the handling of
non-circuit-related messages. TheTCAP protocol provides a means for
the reliable transfer of informationfrom one application at a
switch location to another application. These"applications" provide
IN services such as Home Location Register orShort Message
Service.Input Parameters: Name Possible Values Remarks(a)
PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe 7
previouscomplete dayscounting from today.(b) START_DATE Any date(c)
END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT
SS7IFOC SS7 Interface 13. Table of ContentsMeasurements:
FAIL_ACTIV; SMS_CALL_S; TCAP_PRIMRemarks: NoneLayout
Content:Physical Entities Analysis in Intelligent Network
ReportStart Date: End Date: DATE TIME OBJECTSCP-FailActTestsSMS
TCAPSMS-TotalNrIncCAttTCAP-TotalNrPrimRcvTCAP-TotalNrPrimSentNr Nr
Nr NrYYYY-MM-DDHH:mmNumber of Failed Activity Tests of
SCPFAIL_ACTIV:FAILACTIVTotal Number of Incoming SMS Call
AttemptsSMS_CALL_S:SMSCALLTotal Number of TCAP Primitives
ReceivedTCAP_PRIM:RCVTCAPTotal Number of TCAP Primitives
SentTCAP_PRIM:SENDTCAP 14. Table of Contents0.4.4 Incoming Call
Attempts Monitoring Cluster ReportReport Name: Incoming Call
Attempts Monitoring Cluster ReportReport Short Name:
IncomingCallAttemptClusterMonitorTarget Groups: Network Operation,
Network OptimisationDescription: Report the incoming call attempts
that monitor the call attempts related tothe cluster of signalling
points. The incoming call attempts comprise INAP-(Intelligent
Network Application Part) and CAP-(Camel Application Part)-based
circuit and packet-switched protocols including SMS.This report
include the following indicators: call attempts, incoming
calls,successful calls attempts, abnormal terminations TCAP
dialogues thatcomprises all type of SS7-based protocols. The
reasons for abnormalterminations are: protocol error, resources
problems, overload defensemechanism and load limitation mechanism
in relation to all call attempts.Input Parameters: Name Possible
Values Remarks(a) PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek
meansthe 7 previouscomplete dayscounting from today.(b) START_DATE
Any date(c) END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily
Peaks(e) OBJECT CLUSTEROC ClusterMeasurements: CLUS_CALLRemarks:
None 15. Table of ContentsLayout Content:Incoming Call Attempts
Monitoring Cluster ReportStart Date: End Date: DATE TIME OBJECTSS7
InterfacesCall Attempts Failure Call
AttemptsTotalCAttSuccCAttCAttSuccRateFailCAttCAttFRProtErrFROverloadFRLoadLimitationFRNr
Nr % Nr % % % %YYYY-MM-DDHH:mmTotal Number of Call Attempts
CLUS_CALL:TOTALCALLNumber of Successful Call Attempts
CLUS_CALL:SUCCALLCall Attempts Successful Rate
VC!clustCallAttSuccRateTotal Number of Failure Call Attempts
CLUS_CALL:FAILCALLCall Attempts Failure Rate
VC!clustCallAttFailRateProtocol Errors or Resource Problems
CLUS_CALL:ERRCALL Failure RateOverload Failure Rate
CLUS_CALL:OVRFAILCALLLoad Limitation Failure Rate CLUS_CALL:
LDLIMTFAILCALL 16. Table of Contents0.4.5 Incoming peer Network
Node Call Attempts Monitoring ReportReport Name: Incoming peer
Network Node Call Attempts Monitoring ReportReport Short Name:
IncomingPeerNetNodeCallAttemptMonitorTarget Groups: Network
Operation, Network OptimisationDescription: Report the incoming
peer node network call attempts that monitor the callattempts per
node.This report include the following indicator: call attempts,
successful calls,and unsuccessful calls per peer network node. The
type of counted failurecategory is administrated in the node
traffic statistics section. It comprisesall types of SS7 protocols
and nodes but dedicated failure categories.NOTE: These indicators
comprise all SS7 protocols and nodes.Input Parameters: Name
Possible Values Remarks(a) PERIOD_KEYWORD
TodayYesterday"Lastweek"Lastweek meansthe 7 previouscomplete
dayscounting from today.(b) START_DATE Any date(c) END_DATE Any
date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT NODEOC
NodeMeasurements: NODE_CALLRemarks: None 17. Table of
ContentsLayout Content:0.4.6 GPRS Session Analysis ReportReport
Name: GPRS Session Analysis ReportReport Short Name:
GPRSSessionTarget Groups: Network Operation, Network
OptimisationIncoming peer Network Node Call Attempts Monitoring
ReportStart Date: End Date: DATE TIME OBJECTPeer Network NodeCall
Attempts Failure Call
AttemptspNode-TotalNrCAttpNode-SuccCAttpNode-CAttSuccRatepNode-TotalFailCAttpNode-CAttFRFailUndefNodeCallpNode-pNode-FRforUndefNodeNr
Nr % Nr % Nr %YYYY-MM-DDHH:mmNODE_CALL:TOTALCALLTotal Number of
Call Attempt per peer NodeNODE_CALL:SUCCALLSuccessful Call Attempts
per peer NodeVC!nodeCallSuccRateCall Attempts Success Rate per peer
NodeNODE_CALL:FAILCALLTotal Number of Failure Call Attempts per
peer NodeVC!nodeCallFailRateCall Attempts Failure Rate per peer
NodeCall Attempts Failed Undefined Node Call
NODE_CALL:FAILUNDNODECALLVC!nodeCallFailRateUndNodeCall Attempts
Failure Rate for Undefined Node Call 18. Table of
ContentsDescription: This report analysis the GPRS Sessions and
monitor the GPRS calls, e.g.access to the IP network. It provides
basic indicators like total number ofopen, started and terminated
GPRS sessions. The successful andunsuccessful establishment PDP
context.Note: GPRS (General Packet Radio Services) is a
packet-based wirelesscommunication service that supports data rates
from 56 up to 114 Kbpsand continuous connection to the Internet for
mobile phone and computerusers. GPRS is based on Global System for
Mobile (GSM) communicationand complements existing services such as
circuit-switched cellular phoneconnections and the Short Message
Service (SMS).Input Parameters: Name Possible Values Remarks(a)
PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe 7
previouscomplete dayscounting from today.(b) START_DATE Any date(c)
END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT
SS7IFOC SS7 InterfaceMeasurements: GPRS_SESSRemarks: None 19. Table
of ContentsLayout Content:0.4.7 Prepaid Service Statistics
ReportReport Name: Prepaid Service Statistics ReportReport Short
Name: ppsStatisticsTarget Groups: Network Operation, Network
OptimisationGPRS Session Analysis ReportStart Date: End Date: DATE
TIME
OBJECTNrStartGPRSSessNrTermGPRSSessNrOpenGPRSSessNrSuccEstabPDPConNrEventRepDisconnNrRcvReleaEntitiesSuccEstabPDPContRateNr
Nr Nr Nr Nr Nr %YYYY-MM-DDHH:mmTotal Number of Started GPRS
Sessions GPRS_SESS:CREGPRSSESSTotal Number of Terminated GPRS
Sessions GPRS_SESS:TERGPRSSESSTotal Number of Open GPRS Sessions
GPRS_SESS:CONGPRSSESSNumber of Successful GPRS_SESS:ESTGPRSSESSPDP
Context EstablishmentsNumber of Event Reports Disconnected
GPRS_SESS:DISCONNEVENTNumber of Received Released Entities
GPRS_SESS:RCVGPRSENTYSuccessful Establishment PDP Context Rate
VC!gprsSuccEstabPDPContRate 20. Table of ContentsDescription:
Prepaid service concerns to telecommunications services for which
thecustomer have to pay in advance. Prepaid Accounts are
authenticatedand debited in real time to ensure that account
balance never cross thezero threshold.This report, give us an
overview of prepaid services behavior. It providesbasic performance
indicators as following: total number of PDP contextestablishment,
total number of charged and uncharged calls, total numberof
subscribers with expiration data reached and provide mean holding
time(MHT) statistics. It also monitors requests and failures of the
OnlineInterface.Input Parameters: Name Possible Values Remarks(a)
PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe 7
previouscomplete dayscounting from today.(b) START_DATE Any date(c)
END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT
PPSOC Prepaid ServiceMeasurements:
PPS;PPS_DUR;PPS_ONLIF;RMTC_CALL;RMOC_CALLRemarks: None 21. Prepaid
Service Statistics ReportStart Date: End Date: Table of
ContentsEDATTIMEEOBJCTMean HoldingTime (MHT)StatisticsNormal Calls
Online
IFMHT-RechargeServCallMHT-VoiceCAttTotalNrChargCallsTotalNrUnchargCallCallAttFRTotalNrSubscExpDateRTotalNrPDPContNrOnlineIFIncomingReqNrOnlineIFOutgoingReqOnlineIFFRSec
Sec Nr Nr % Nr Nr Nr Nr %YYYY-MM-DDHH:mmMean Recharge Service Call
Holding Time VC!meanRechServCallHoldTimeMean Voice Call Attempts
Holding Time
PPS_DUR:VOICECALLDUR/(RMOC_CALL:ROAMINGMOC+RMTC_CALL:ROAMINGMTC)Total
number of charges PPS:CHARGESTotal Number of Uncharged
Calls(DATEX_CALL:CALL+NENM_CALL:CALL+BC_CALL_O:CALL+FRCHA_CALL:CALL+BC_CALL_D:CALL)
aggregated per PPS.Call Attempt Failure Rate
VC!ppsCallAttFailRateTotal Number of Subscribers with Expiration
Date Reached PPS:EXPIRATIONDATETotal Number of PDP Context
Established by GPRS PPS:PDPCONTESTABNumber of Online Interface
Incoming Requests PPS_ONLIF:INCOMINGREQNumber of Online Interface
Outgoing Requests PPS_ONLIF:OUTGOINGREQOnline Interface Failure
Rate For Timeout of External System VC!onlineIFFailRate 22. Table
of ContentsLayout Content: 23. Table of Contents0.4.8 Prepaid
Service: Charged Calls Analysis ReportReport Name: Prepaid Service:
Charged Calls Analysis ReportReport Short Name:
ppsChargedCallAnalysisTarget Groups: Network Operation, Network
OptimisationDescription: This report comprises statistics related
to charged calls, including normaland payment calls per offer and
destination type. It presents four types ofcharged calls: voice,
data/fax, SMS and GPRS.Within this report it is possible to
identify the number and percentage ofeach prepaid service charged
calls type.Input Parameters: Name Possible Values Remarks(a)
PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe 7
previouscomplete dayscounting from today.(b) START_DATE Any date(c)
END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT
PPSOC;OFFERTYPOC;DESTTYPOC.Prepaid Service;Offer Type;Destination
Type.Measurements:
PPS;CHARG_CALL;PLATF_CALL;NET_CALL;SUBSC_CALL;DATEX_CALL;NENM_CALL;BC_CALL_O;BC_CALL_DRemarks:
None 24. Table of ContentsLayout Content:Prepaid Service: Charged
Calls Analysis ReportStart Date: End Date: DATE TIME OBJECTCharged
CallsTotalNrChargCallsPercChargCallsVoice Data/Fax SMS
GPRSNrChargVoiceCallsPercChargVoiceCallsNrChargDataCallsPercChargDataCallsNrChargSMSCallsPercChargSMSCallsNrChargGPRSCallsPercChargGPRSCallsNr
% Nr % Nr % Nr % Nr %YYYY-MM-DDHH:mmTotal number of charges
PPS:CHARGESPercentage of charged calls
100*(PPS:CHARGES/(PPS:CHARGES+DATEX_CALL:CALL+NENM_CALL:CALL+BC_CALL_O:CALL+FRCHA_CALL:CALL+BC_CALL_D:CALL)
) aggregated per PPS.Number of Charged Voice Calls
CHARG_CALL:VOICECALLPercentage of Charged Voice Calls
VC!ppsPercChargVoiceCallNumber of Charged Data/Fax Calls
CHARG_CALL:DATACALLPercentage of Charged Data/Fax
VC!ppsPercChargDataCallNumber of Charged SMS Calls
CHARG_CALL:SMSCALLPercentage of Charged SMS Calls
VC!ppsPercChargSMSCallNumber of Charged GPRS Calls
CHARG_CALL:GPRSCALLPercentage of Charged GPRS Calls
VC!ppsPercChargGPRSCall 25. Table of Contents0.4.9 Prepaid Service:
Uncharged Calls Analysis ReportReport Name: Prepaid Service:
Uncharged Calls Analysis ReportReport Short Name:
ppsUnchargedCallAnalysisTarget Groups: Network Operation, Network
OptimisationDescription: This report comprises statistics related
to the uncharged call attempts,including diverse calls due to
validity date expired, not enough money peroffer and destination
type.NOTE: These performance indicator are associated to different
callparameters as the following: Call Type : voice, SMS, data/fax,
GPRS, payment Destination Type : Sonatel, special service Offer
Type : Universal Music (UMM)Input Parameters: Name Possible Values
Remarks(a) PERIOD_KEYWORD TodayYesterday"Lastweek"Lastweek meansthe
7 previouscomplete dayscounting from today.(b) START_DATE Any
date(c) END_DATE Any date(d) AGGREGATION DTOTTEVLSPBH Daily
Peaks(e) OBJECT PPSOCOFFERTYPOCDESTTYPOCPrepaid ServiceOffer
TypeDestination TypeMeasurements:
DIVER_CALL;DATEX_CALL;NENM_CALL;BC_CALL_O;FRCHA_CALL;SUBSC_CALL;DATEX_CALL;NENM_CALL;BC_CALL_DRemarks:
None 26. Table of ContentsLayout Content:Prepaid Service: Uncharged
Calls Analysis ReportStart Date: End Date: EDATTIMEOBJECTUncharged
Call TypesCall Offer
DestinationTotalNrUnchargCallPercUnchargCallsUCallNotEnCreditUCAttRechargServUCConnRechargServValidDateExpCallsPercValidDateExpCallsOTNotEnogMoneyCallsOTPercNotEnogMoneyCallsOTBusyConnCallsOTPercBusyConnCallsOTFreeChargeCallsOTPercFreeChargeCallsOTBusyConnCallsDTPercBusyConnCallsDTNr
% Nr Nr Nr Nr % Nr % Nr % Nr % Nr %YYYY-MM-DDHH:mmTotal Number of
Uncharged
Calls(DATEX_CALL:CALL+NENM_CALL:CALL+BC_CALL_O:CALL+FRCHA_CALL:CALL+BC_CALL_D:CALL)
aggregated per PPS.Percentage of Uncharged
Call100*(TotalNrUnchargCall/ TotalNrUnchargCall+PPS:CHARGES)
sNumber of GPRS Calls with Not Enough Credit to Establish Call
DIVER_CALL:ENOUGMONEYNumber of Calls Attempts to Recharging Service
DIVER_CALL:RECHSERVCALLDIVER_CALL:RECHSERVCONNNumber of Calls
Connected to the Recharging ServiceNumber of Calls with Validity
Date Expired per Offer Type DATEX_CALL:CALLPercentage Calls with
Validity Date Expired per Offer Type
VC!ppsPercCallValidDateExpNumber of Calls with Not Enough Money
Calls per Offer type NENM_CALL:CALLPercentage of Calls with Not
Enough Money Calls per Offer type VC!ppsPercCAllNotEnougMonNumber
of Calls with Busy Connection per Offer Type
BC_CALL_O:CALLPercentage of Calls with Busy Connection per Offer
Type VC!ppsPercBusyConnCallNumber of Free of Charge Calls per Offer
Type FRCHA_CALL:CALLPercentage of Free of Charge Calls per Offer
Type VC!ppsPercBusyConnCallNumber of Calls with Busy Connection per
Destination type BC_CALL_D:CALLPercentage of Calls with Busy
Connection per Destination type VC!ppsPercBusyConnCallDest 27.
Table of Contents0.4.10 Prepaid Service: Call Attempts Failure
Analysis ReportReport Name: Prepaid Service Call Attempts Failure
Analysis ReportReport Short Name:
ppsCallAttemptFailureAnalysisTarget Groups: Network Operation,
Network OptimisationDescription: This report comprises statistics
related to call attempts failures per offerand destination type.
Those failures are caused by the following reasons: Platform
failures (internal service process error, internalplatform error);
Network-related failures (outgoing trunk overload, SSPnot
available, etc.); Subscriber related failures (forbidden number
dialed, nomore credit, expiration date reached).Input Parameters:
Name Possible Values Remarks(a) PERIOD_KEYWORD
TodayYesterday"Lastweek"Lastweek meansthe 7 previouscomplete
dayscounting from today.(b) START_DATE Any date(c) END_DATE Any
date(d) AGGREGATION DTOTTEVLSPBH Daily Peaks(e) OBJECT
PPSOC;OFFERTYPOC;DESTTYPOC.Prepaid Service;Offer Type;Destination
Type.Measurements:
PLATF_CALL;NET_CALL;SUBSC_CALL;PAYMT_CALLRemarks: None 28. Table of
ContentsLayout Content:Prepaid Service Calls Attempts Failure
Analysis ReportStart Date: End Date:
EDATTIMEEOBJCTTotalNrCAttFailuresCallAttFRPlatform Network
SubscriberTotalNrCAttPlatfFailPPSCAttPlatfFRVoiceCAttPlatfFailDataCAttPlatfFailSMSCAttPlatfFailGPRSCAttPlatfFailTotalNrCAttNetFailPPSCAttNetFRVoiceCAttNetFailDataCAttNetFailSMSCAttNetFailGPRSCAttNetFailTotalNrCAttSubscFailPPSCAttSubscFRVoiceCAttSubscFailDataCAttSubscFailSMSCAttSubscFailGPRSCAttSubscFailNr
% Nr % Nr Nr Nr Nr Nr % Nr Nr Nr Nr Nr % Nr Nr Nr
NrYYYY-MM-DDHH:mmTotal Number of Call Attempts
PAYMT_CALL:PAYMTCALLCall Attempt Failure Rate
VC!ppsCallAttFailRateTotal number of call attempts resulting with
platform failures VC!ppsNrCallAttPlatfFailPrepaid service call
attempts platform failure rate VC!ppsCallAttPlatfFailRateNumber of
Voice call attempts resulting with platform failures
PLTF_CALL:VOICEFAILNumber of Data/Fax call attempts resulting with
platform failures PLTF_CALL:DATACALLNumber of SMS call attempts
resulting with platform failures PLTF_CALL:SMSFAILNumber of GPRS
call attempts resulting with platform failures
PLTF_CALL:GPRSFAILTotal number of call attempts resulting with
network-related failures VC!ppsNrCallAttNetFailPrepaid service call
attempts network failure rate VC!ppsCallAttNetFailRateNumber of
Voice call attempts resulting with network-related failures
NET_CALL:VOICEFAILNumber of Data/Fax call attempts resulting with
network-related failures NET_CALL:DATAFAILNumber of SMS call
attempts resulting with network-related failures
NET_CALL:SMSFAILNumber of GPRS call attempts resulting with
network-related failures NET_CALL:GPRSFAILTotal number of call
attempts resulting with subscriber related failures
VC!ppsNrCallAttSubscFailPrepaid service call attempts subscriber
failure rate VC!ppsCallAttSubscFailRateNumber of Voice call
attempts resulting with subscriber related failures
SUBS_CALL:VOICEFAILNumber of Data/Fax call attempts resulting with
subscriber related failures SUBS _CALL:DATAFAILNumber of SMS call
attempts resulting with subscriber related failures SUBS
_CALL:SMSFAILNumber of GPRS call attempts resulting with subscriber
related failures SUBS _CALL:GPRSFAIL 29. Table of Contents
