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© Point Shout
www.pointshout.com
CUSTOMER FEEDBACKJUST GOT A HELL OF A LOT EASIER!
© Point Shout
www.pointshout.com
Point Shout is a simple, reliable and affordable mobile app to efficiently
reach and connectwith your most valuable customers:
shoppers that care about your brand !
MOBILE SOLUTION
© Point Shout
www.pointshout.com MOBILE MINDSHIFT
On average, people check their smartphone150 to 200 times a day…
© Point Shout
www.pointshout.com MOBILE MINDSHIFT
Mobile users expect apps to be… Task-oriented: do what?
Fast: ± 40 seconds for action
Relevant: to me, the place, the moment
© Point Shout
www.pointshout.com SMARTPHONE BEHAVIOR
Source: think.withgoogle.com/mobileplanet
44%of shoppers
access the site of
retailer via mobile
24%
search for a coupon
to use at checkout
© Point Shout
www.pointshout.com
A unique brand engagementapp designed for
customer feedbackat the point of purchase
and mobile client retargetingin real-time!
MOBILE SOLUTION
© Point Shout
www.pointshout.com
INSTANT REWARD
CUSTOMER FEEDBACK
APP USERRETARGETING
BRAND ENGAGEMENT
SALES GENERATION
IMPROVECUSTOMER EXPERIENCE
A COMPETITIVE EDGE
© Point Shout
www.pointshout.com CONNECT DIGITAL TO PHYSICAL
PHYSICAL LOCATION
CUSTOMER EXPERIENCE
MOBILE MOMENT
© Point Shout
www.pointshout.com
MOBILESURVEY
!
MOBILECOUPON
MOBILE NOTIFICATIONS
KEY FEATURES
© Point Shout
www.pointshout.com
find out what your customers REALLY WANT here and now
© Point Shout
www.pointshout.com
5 to 10 Survey Questions - CMS
3 Type of Answers
Predefined or Personalized Survey
Unlimited Responses from Clients*
Feedback is Private and visible only on your account
UNDERSTAND CUSTOMERS
MOBILE SURVEY
© Point Shout
www.pointshout.com
Turn negatives into positivecustomer relationships
© Point Shout
www.pointshout.com
Unique Promo Code per location
Show Promo Code before
purchase
5 to 15 minutes time lapse for
clients to redeem the code!
Sharing with Friends optional
REWARD CUSTOMERS
MOBILE COUPON
© Point Shout
www.pointshout.com
retarget your CUSTOMERSweek after week
© Point Shout
www.pointshout.com
Invite customers for next survey
Inform shoppers about offers,
promotions, flash sales, etc.
100 characters text to send
Schedule: Date-Hour-Minute-Second
Targeting: Gender-Age-Civil Status-All
RETARGET CUSTOMERS
!
MOBILE NOTIFICATIONS
© Point Shout
www.pointshout.com RETARGET CUSTOMERS
Trigger shopperswith our integratediBeacon technologyand drive specificinteractions on thepath to purchase.
BEACON ENABLED
© Point Shout
www.pointshout.com DATA DRIVES GROWTH
CUSTOMER PROFILE DATA
FEEDBACK DATA
REDEMPTIONDATA
© Point Shout
www.pointshout.com
Gender
Age
Location
Civil Status
Occupation
INSIDE THE USER PROFILE
© Point Shout
www.pointshout.com CUSTOMER INSIGHTS
Gender
Male Female
Age
<18 y
18-28 y29-38 y
<38 y
Location
Civil Status Occupation
single
divorced
in a
relationship
in civil union
engaged
HR
Student
Marketing
Sales
…
Country
City
© Point Shout
www.pointshout.com
Company Name
Logo
Web address
Address
Phone
Facebook & Twitter
+
YOUR BUSINESS CARD
© Point Shout
www.pointshout.com POINTSHOUT IS VERSATILE
IMPROVE SERVICE
INCREASELOYALTY
REDUCE CONFUSION
TEST NEWPRODUCTS
© Point Shout
www.pointshout.com POINTSHOUT IS VERSATILE
RETAIL
HORECA HEALTH CARE
YOUR BUSINESS
© Point Shout
www.pointshout.com
Know customers better
Customer DataImprove your business
Satisfaction Survey
Build Loyalty
Feedback Reward
+ +
+Company DetailsYour business card
Mobile Notifications Build Relations
! =
Competitive EdgeAnticipate needs
IN SUMMARY
+
© Point Shout
www.pointshout.com
POINTSHOUT STAND ALONE
INTEGRATE
IN YOUR APP
GET STARTED
© Point Shout
www.pointshout.com GET STARTED
SET UP
IN-STORE COMMUNICATION
FORMULATE QUESTIONS
CREATE & MANAGE NOTIFICATIONS
FEEDBACK REPORTING
CUSTOMER DATA ANALYSIS
RECOMMENDATIONS
FOLLOW UP
POINT SHOUTYOUR CX
MANAGER
Ionut DanifeldCo-founder & International Marketing
M +32 (0) 484 307 924E [email protected]
G E T I N T O U C H W I T H
THANK YOU
