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#engagefenway Boost your Mobile Strategy Bryan Spitzer, Sr. SE Justin McManus, Sr. SE Jamie Aliperti, Sr. Director, SE #engagefenway

Boost Your Mobile Engagement Strategy

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Page 1: Boost Your Mobile Engagement Strategy

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Boost your Mobile StrategyBryan Spitzer, Sr. SEJustin McManus, Sr. SEJamie Aliperti, Sr. Director, SE

#engagefenway

Page 2: Boost Your Mobile Engagement Strategy

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• Organizational Landscape– Org structure influences approach

• Winning Strategies

Today

Page 3: Boost Your Mobile Engagement Strategy

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Which kind of Organization are you part of?

Matrixed Collaborative

Page 4: Boost Your Mobile Engagement Strategy

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Which kind of Organization are you part of?

Matrixed Collaborative

Page 5: Boost Your Mobile Engagement Strategy

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Which kind of Organization are you part of?

Matrixed Collaborative

Page 6: Boost Your Mobile Engagement Strategy

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Which kind of Organization are you part of?

Matrixed Collaborative

Page 7: Boost Your Mobile Engagement Strategy

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Which kind of Organization are you part of?

Matrixed Collaborative

Page 8: Boost Your Mobile Engagement Strategy

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Where do you “sit” in the organization?

ProductMarketing

Development Sales

Growth/Analytics

Page 9: Boost Your Mobile Engagement Strategy

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Who is accountable to the App?

Product

Marketing

Development

Sales

Growth/Analytics

Page 10: Boost Your Mobile Engagement Strategy

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Who is accountable to the App?

Product

Marketing

Development

Sales

Growth/Analytics

Page 11: Boost Your Mobile Engagement Strategy

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Where do you “sit” in the organization?

ProductMarketing

Development Sales

Growth/Analytics

Page 12: Boost Your Mobile Engagement Strategy

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Common Shifts into Mobile…Web to Mobile

• Web To Mobile– Web comprises the vast

majority of revenue or connections

– Activity and teams created for necessities in web

• Verticals– Hospitality– Entertainment– Financial Services

web

data

email

Page 13: Boost Your Mobile Engagement Strategy

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Common Shifts into Mobile…Email to Mobile

• Email To Mobile– Email comprises the vast

majority of revenue or connections

– Activity and teams created to execute scale in digital marketing

• Verticals– Brick n’ Mortar Retail– eCommerce

web

data

email

Page 14: Boost Your Mobile Engagement Strategy

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Common Shifts into Mobile…Data to Mobile

• Data To Mobile– Non-digital efforts comprised

the vast majority of revenue or connections

– Activity and teams created to expand into digital (bootstrap)

• Verticals– Media– Lifestyles

web

data

email

Page 15: Boost Your Mobile Engagement Strategy

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Common Shifts into Mobile…Mobile First

• Mobile First– Mobile conversion comprises

the vast majority of revenue or connections

– Activity and teams born in digital

• Verticals– Gaming– Lifestyles– Retail

web

data

email

Page 16: Boost Your Mobile Engagement Strategy

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• Mobile data is different, embrace the change– Measurable conversion is king– Machine learning is becoming table stakes– “Push” is the gateway to app engagement, responsibility is paramount

• Retention is the best indicator of long-term success – “Value” is the new bottom line– Retention creates conversation opportunity– Onboarding will make/break your dreams and goals

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What we’ve learned and what we see in winners

Page 17: Boost Your Mobile Engagement Strategy

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Page 18: Boost Your Mobile Engagement Strategy

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What is keeping you up at night…• How does mobile assist me in achieving top

goals?

• How should I message users?

• How do we stay relevant?

• How do we best retain users?

Page 19: Boost Your Mobile Engagement Strategy

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• Goals Based MarketingLet’s talk about your wining strategy

Page 20: Boost Your Mobile Engagement Strategy

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• Goals Based MarketingLet’s talk about your wining strategy

Page 21: Boost Your Mobile Engagement Strategy

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THANK YOU

Contact us at [email protected] [email protected]

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