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T AKING B ACK S TRATEGY @K EVIN MR YAN MOTIVITY MARKETING, INC. Rethink Probable

Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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Searchengineland.Com Summit Session #Smx - Automation (Does Not Equal) Strategy (Or, A Tool Box Does Not A Cabinet Make) Presentation By Kevin Ryan @Kevinmryan Of Motivity Marketing Read articles about search marketing by Kevin Ryan at http://marketingland.com

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Page 1: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

TAKING BACK STRATEGY

@KEVINMRYAN

MOTIVITY MARKETING, INC.

Rethink

Probable

Page 3: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

CONTRIBUTION

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Page 4: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

DISCUSSION

5

What’s going to make it better?

What’s right?

What’s wrong with it?

What got us here?

Page 5: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

What got us here?

Page 6: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

Page 7: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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Marketing Automation:

An enabling technology that

allows us to remove people so

we can communicate with people

better

GRAPHIC SOURCE: ZUUM SOCIAL

Page 8: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

GRAPHIC SOURCE: ZUUM SOCIAL

Page 9: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

CMO’S & TECHNOLOGY

Social media &

analytics top

priorities in

deployment

“We are redirecting

money from advertising

to develop and build

CRM systems,”

Source URL: http://ibm.co/mPno3H

Page 10: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

EXPERIENCE

Customers viewed as targets first, advocates second

Source URL: http://nyti.ms/13ZCdQB http://onforb.es/xahmzo

Page 11: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

MARKETING ANALYTICS SPENDING

Labor remains the single biggest budget item

Source URL: http://gtnr.it/1aDdTve

Page 12: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

MASS TRANSIT

Moving people and data is a complicated process

Source URL: http://gtnr.it/1aDdTve

Page 13: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

MASS TRANSIT

Strategy is a vestigial tail

Source URL: http://gtnr.it/1aDdTve

Page 14: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

What’s wrong with it?

Page 15: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

Page 16: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

Page 17: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

Brand Control

Your Message:

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Page 18: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

Brand Control

My Message:

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Page 19: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

EXPERIENCE

Customers viewed as targets first, advocates second

Source URL: http://ibm.co/mPno3H

Page 20: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

What’s right?

Page 21: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

Page 22: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

RESOURCES

Cross divisional leadership

Internal team champions

Soften departmental borders

Maintain vertical expertise

Budget to build team, community & knowledge

Page 23: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

PARTNER SELECTION

Industry knowledge

Channel knowledge

Tactical capabilities

Flexible processes

Capabilities & needs

Communication & reporting

Thought leadership

Page 24: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

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MOTIVITY MARKETING, INC.

What’s going to make it better?

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MOTIVITY MARKETING, INC.

What’s going to make it better?

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ADVICE

Find connections

Build tech around people

Don’t build tech to avoid people

Page 27: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

ADVICE

Data isn’t people

Automation isn’t strategy

Don’t panic

Page 28: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

BUY MY BOOK

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YOU’RE WELCOME!

Contact:

www.motivitymarketing.com

[email protected]

Page 30: Why Marketing Automation Does Not Equal Strategy by Kevin Ryan

BREAKsummit sessions continue @ 10:55 am