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www.dealermarketing.net 214.224.0050 dealer-marketing-systems @DlrMktgSys USING WEB AND SOCIAL TO TRANSFORM YOUR BUSINESS Darrell Amy Chief Innovation Officer Dealer Marketing

Using The Web and Social to Transform Your Dealership

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Page 1: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

USING WEB AND SOCIAL TO TRANSFORM YOUR BUSINESS Darrell Amy Chief Innovation Officer Dealer Marketing

Page 2: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

Buyers are 57% of the way through the buying process before contacting a vendor or sales rep. Harvard Business Review, June 2012 Survey of 1,400 Mid-Sized Business Decision Makers

Page 3: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

95% of business buying decisions begin online.

Page 4: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

Only a small percentage of your prospects/customers will ever visit your office. EVERY ONE of them will visit your web site and/or social pages at some point the sales process.

Page 5: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

WHO VISITS YOUR WEBSITE? •  Prospective Clients •  Current Clients •  Potential Employees •  Current Employees •  Google

Page 6: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

PROSPECTS •  Is your website useful to

someone that has questions early in the sales cycle?

•  Does your website reinforce or contradict what you want your reps to say?

•  Do you present a professional online image?

Page 7: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

CURRENT CUSTOMERS •  Does your website

cross-sell your various solutions?

•  Do current customers see you as a solutions provider?

Page 8: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

POTENTIAL EMPLOYEES •  Does your company look like

a good place to build a career?

•  Will candidates be proud to show off their new employer to their friends and family?

Page 9: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

CURRENT EMPLOYEES •  Do your current employees

know about all of the solutions/services you can provide?

•  Is everyone on board with the new message?

Page 10: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

GOOGLE •  Is your website easy for

Google to index? •  Do you provide

continually-updated content?

Page 11: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

YOUR WEB PROPERTIES

Page 12: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

GOOGLE+ •  Make sure your business is

set up correctly in Google+ –  Business Type –  Addresses –  Locations

•  Get good reviews •  Add content weekly

–  Links to your blog articles

Page 13: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

FACEBOOK •  Present the personal side of

your business –  New employee posts –  Company events –  New clients –  Charitable work

•  Designate someone social at your dealership to do this several times a week

Page 14: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

TWITTER •  The news feed of the world

–  Followed by geeks –  Indexed by Google

•  Add content multiple times a day –  Links to your blog/website –  Links to interesting tech

articles

Page 15: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

LINKED IN •  Set up a company page •  Make sure all your reps have

complete LinkedIn profiles –  Summary of what they do –  References

•  Have them share once a day –  Your blog articles –  Interesting things they are doing

•  Connect with prospects/clients

Page 16: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

GET STARTED 1.  Make sure your current website has content for

everything that you sell –  Document Management, Managed Print, Managed Services

2.  Get social pages set up 3.  Use Buffer or HootSuite to start posting content 4.  Get references on Google+ 5.  Develop a long term web strategy

Page 17: Using The Web and Social to Transform Your Dealership

www.dealermarketing.net 214.224.0050

dealer-marketing-systems @DlrMktgSys

MARKETING STRATEGY REVIEW Darrell Amy [email protected] +1 214-224-0050 • 

www.dealermarketing.net/special-report-managed-services