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@PRWD @Mccormick_26 #convcon TOP OPTIMISATION PITFALLS & HOW TO LEARN FROM THEM CHRIS MCCORMICK Optimisation Strategist at PRWD

Top Optimisation Pitfalls & How To Learn From Them - Chris McCormick at Conversion Conference UK 2015

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@PRWD @Mccormick_26 #convcon

TOP OPTIMISATION PITFALLS &

HOW TO LEARN FROM THEM

CHRIS MCCORMICKOptimisation Strategist at PRWD

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

8 KEY OPTIMISATION PITFALLS & HOW TO LEARN FROM THEM

@PRWD @Mccormick_26 #convcon

“TAKING ‘BEST PRACTICE’ TOO

LITERALLY”

@PRWD @Mccormick_26 #convcon

Clear Navigation

High quality product page images

Detailed product descriptions

Clear contact details

Obvious call to actions

@PRWD @Mccormick_26 #convcon

ONE SIZE DOES NOT ALWAYS

FIT ALL

“BEST PRACTICE IS PAST PRACTICE”

@PRWD @Mccormick_26 #convcon

“FORGET EVERYTHING ELSE, IT’S

ALL ABOUT CONVERSION RATE!

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

Average order value

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

“I’VE GOT A GREAT IDEA…LETS TEST

IT”

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

COPYINGCOMPETITORS

@PRWD @Mccormick_26 #convcon

USE DATA & INSIGHT

CUSTOMER FEEDBACK

@PRWD @Mccormick_26 #convcon

“HOW MANY TESTS HAVE YOU GOT

LIVE THIS MONTH?!”

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

“OH NO, THE TEST HAS FAILED!!”

@PRWD @Mccormick_26 #convcon

FEAR OF FAILURE!

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

“YOU NEED TO ITERATE ORINNOVATE”

@PRWD @Mccormick_26 #convcon

TESTING TYPES

@PRWD @Mccormick_26 #convcon

“DID IT WIN?....GREAT, NEXT TEST!”

@PRWD @Mccormick_26 #convcon

WHAT’S BELOW THE SURFACE!?!

@PRWD @Mccormick_26 #convcon

@PRWD @Mccormick_26 #convcon

“IT’S DROPPED….STOP THE TEST!!!”

@PRWD @Mccormick_26 #convcon

CONVERSION HAS DROPPED!

@PRWD @Mccormick_26 #convcon

CONVERSION ROCKETS!

@PRWD @Mccormick_26 #convcon

Minimum 250 conversions per variation

Test duration – Minimum 2 weeks

95% statistical significance

GUIDING PRINCIPLES…

@PRWD @Mccormick_26 #convcon

CONSIDERATION :

DON’T ALWAYS GET GROUND DOWN WITH

AREAS WHICH ARE NOT

CONVERTING WELL

@PRWD @Mccormick_26 #convcon

USE YOUR STRENGTHS TO MAXIMISE SUCCESS

@PRWD @Mccormick_26 #convcon

THANK YOU FOR

LISTENING

CHRIS MCCORMICK

Optimisation Strategist

@Mccormick_26