PROVIDING BOX OFFICE SERVICES FOR OVER 30 YEARS

OUR STORYEstablished in 1988, TICKET ZONE

is a specialist box office and ticketing

service provider. We work on behalf of

event & concert promoters, venues,

tours, greenfield events, air days and

festivals of all sizes.

TICKET ZONE offer an experienced,

knowledgeable and scalable call centre

work force with an understanding

of ticketing, venues and ticketing

sales policies.

Everything we do is for the benefit

of our Clients and personality is at

the heart of our business.

OUR SERVICES

TOURBOX OFFICECONTROL

TRADEDESK

WHITELABEL

WEB ANDCALL CENTRE

SALES APISERVICES

THIRD PARTYTICKETING

INTEGRATION

CUSTOMERSERVICES ANDBACK OFFICE

SUPPORT

TICKETFULFILMENT

FULFILMENT

TOUR BOX OFFICE CONTROL TICKET ZONE handles the complete under management of

ticket allocations for a tour on behalf of an event promoter.

Who is this service for?

Often, Clients don’t have their own in-house Box Office

Departments and we can provide the full service including:

• Primary Web Sales Services (including Client branded web pages)

• National Call Centre Hotline

• Ticket Sales Invoicing

• Trade Desk Distribution to Major UK Ticket Agents

• Ticket Sales Accounting

• Reconciliation with Venues

We’ve been working with

TICKET ZONE for a number of years now

and have seen ticket sales increase every year.

TICKET ZONE staff are always very professional in

offering solutions to any challenges that may arise

and their positive, flexible approach has enabled

us to understand the ever changing world of event

ticketing. Working with TICKET ZONE has allowed

us to sell tickets which traditionally went

unsold which has to be the holy grail

of ticketing!

STEVEN ARMSTRONG

Vice President of Europe Feld Entertainment

CALL CENTRE SERVICES

TICKET ZONE offers a specialist and

personalised UK based call centre

managing inbound ticket sales, out-

bound sales, cross selling and up selling

as well as customer services on behalf

of our Clients. TICKET ZONE complies

with the requirements of the Payment

Card Industry Data Security Standard

(PCI DSS). Our systems ring-fence the

resources required by each of our Clients

individually allowing us to provide a

bespoke and protected service.

Who is this service for?

Ideal for all or our promoter and event

Clients. TICKET ZONE has a long track

record for a practical, independent and

unbiased service focussed on the needs

of each Client and event. We can

manage all aspects of an Agent,

Sub-Agent and Affiliate Network.

OUR WHITE LABEL YOUR BOX OFFICEWe are able to provide Clients with

self-branded web sales pages backed by

the TICKET ZONE online sales engine.

This allows for a flexible and highly

bespoke offering tailored to each Client’s

requirement whether it’s e-ticketing,

hard tickets, general admission or seated

events. Our White Label enables third

parties to sell their own tickets as well

as allowing high street retailers and

media owners to sell ticket allocations

sourced by TICKET ZONE that match the

socio-demographic profile of the Client’s

own customers. Our White Label is fully

supported by the TICKET ZONE call

centre and management services team.

Who is this service for?

Perfect for live tours, events, festivals

and media owners with sizeable

consumer reach. Our White Label

customers include Strictly Come Dancing

Live, Disney on Ice, Dancing on Ice and

the Isle of Wight Festival to name a few.

MICHAEL JOLLIFFE

Ticket Office Manager Southampton FC

It’s a very professional service to

the fans that also allows us to have a

friendly relationship with the Supervisors/

Managers, which is a massive benefit to

us. We’ve had a long standing agreement

with TICKET ZONE, and one that helps

me run my department in an

efficient manner.

THIRD PARTY TICKETING INTEGRATIONTICKET ZONE works with Clients who

have already invested in ticketing

technology such as Advanced, Tessitura,

Tickets.com, AudienceView, Glitnir and

TopTix. We provide additional capacity

and fully outsourced capability to

manage inbound telephone sales,

outbound telesales, ticket

fulfilment and merchandising.

Who is this service for?

Used by professional sports during the

season as well as season play-offs

including Wembley Finals as well as

Arenas, Theatres, Museums and

Tourist attractions.

OUR API YOUR TICKETING SOFTWARE APPLICATIONThis service allows agents, affiliates

and re-sellers to access inventory

directly from the TICKET ZONE website

for re-sale via their own websites.

Most API’s handle single venues or small

groups of venues. The TICKET ZONE

API is fully independent and can offer

UK arena tours as well as fulfilling

more specific Client requirements.

Who is this service for?

Our API provides the tools for

webmasters and developers to build

ticketing software applications. We

have Clients such as Amazon Local and

Ingresso currently using this service.

TRADE DESKWe offer a Ticket Trade Desk service

where we can manage the ticket

distribution and accounting for tours

and events to the UK’s leading ticket

agents and media partners. The Ticket

Trade Desk allows promoters and

events to capitalise on audience reach,

greater event visibility and volume

based ticket sales.

Who is this service for?

Ideal for all our promoter and event

Clients. TICKET ZONE has a long track

record for a practical, independent and

unbiased service focussed on the

needs of each Client and event.

We can manage all aspects

of an Agent, Sub-Agent and

Affiliate Network.

Our partnership with TICKET ZONE

will allow us to offer venue organisers

and promoters a complete service, so

they have peace of mind when it comes

to their ticketing requirements. We can

now manage the whole process, giving

them a secure and reliable ticketing

service from start to finish.

MARK DEWELL

Managing Director Advanced Ticketing

AS FEATURED ON

CUSTOMER SERVICESOur specialist staff are trained to

handle all Customer Services areas.

We can serve as the point of contact

on behalf of our Clients via telephone

and email for all ticketing and venue

related enquiries. Our Customer

Services also handle payment queries,

disabled sales, complaints and sales

policy guidelines.

Who is this service for?

TICKET ZONE maintains a good track

record for handling major venues over

numerous years. We operate a “per

hour” charging model which is suited

to the majority of our Clients including

arena operators.

Communicating the nature of an auditorium or performance to a group

of people can be difficult but TICKET ZONE have an excellent communication system using their intranet and they are also PCI

compliant. But the main benefit of having an off-site service is not having to worry about

space or resources.

I would recommend TICKET ZONE to anyone that uses Tessitura.

SOPHIE BEATTIE

Box Office Manager Old Vic, London

TICKET FULFILMENTOur bespoke software system allows

us to provide a fulfilment service for

all forms of ticketing and additional

promotional items including permits,

wristbands, member packs and

merchandise. We also have the ability

to write our own software to integrate

seamlessly with the Client’s own system.

Who is this service for?

This is ideal for all of our promoter

and event Clients. We currently provide

this service for The Scottish FA,

Lastminute.com, Amazon Local,

Last Second Tickets

and Ingresso.

sales@ticketzone.co.uk

01271 335 747ticket zone for business.com | ticket zone.co.uk

TICKET ZONE complies with the requirements of the Payment Card Industry Data Security Standard (PCI DSS).

TICKET ZONE is registered in England Company No 08650014 | VAT No 168 7595 46 and located at Barum Gate Business Park, Barnstaple, Devon EX32 8QD