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Digital Marketing Insights #thegood #thebad #theugly
PRESENTED BY
TITAN LEE
Ready your pen & paper, slides not provided
What about Today?
Sharing Session
Experiences & Journey in Digital Marketing
Stupid mistakes
Important Concepts
Digital Marketing introductory
Mindsets > Tools
Get exposed
Know what your don’t know
Pen & Paper
Keep the Good & fit to your style
What about Today?
The Good
What makes a Great Digital Marketer?
The Bad
Common pitfalls & mistakes
The Ugly
Bad people out there
How it all started?
How it all started?
EXHILARATING!TRAFFIC!MONEY!
WOOHOO!
A Quick Introduction
A Quick Introduction
A Quick Introduction
December 2012
Growth Hacker
Part 1 - #thegood
What’s the deal?
Done all the wrong things
Made all the stupid mistakes
Here’s the concepts
Here’s the learning points
Here’s the examples
Part 1 - #thegood
What makes a Great Marketer?
Part 1 - #thegood
What makes a Great Marketer?
#1 Read between the lines
#2 Get Exposed
#3 Create your own luck
Part 1 - #thegood
#1 Read between the linesSelf learn everyday
Ads, Ads everywhere, everyone is a teacher
What is the copy?
What is the picture? Why this picture?
Why this colour? Does it mean anything?
All this combined, what emotion is the
advertiser trying to evoke?
How will a consumer take action?
Part 1 - #thegood
#1 Read between the linesSelf learn everyday
Browse the papers, go to events
Don’t learn what, learn how
How is he speaking?
How is he generating leads?
Is it a good experience? Was it bad?
Keep the good, but remember the bad
#thegood
Fundamentals of Digital Marketing and
Conventional Marketing are similar.
What’s different?
Execution. Tools. KPI.
Retail Store vs Website
Part 1 - #thegood
#2 Get ExposedSelf learn everyday
#1 Obstacle to become a Great Marketer
Not know what you don’t know
Step 1. Shotgun Learning
Get exposed, know what’s out there
Step 2. Laser Training
Drill deep, understand, apply
Jack of all trades, master of some
#thegood – Get Exposed
#thegood – Get Exposed
Part 1 - #thegood
#3 Get Lucky
The only constant is change
Execution methods differ from industry
B2B vs B2C. FMCG vs Electronics.
What worked. Doesn’t work anymore.
Create your own luck
Experiment. Measure. Learn.
Let’s go for an interview!
Part 1 - #thegood
#3 Get Lucky
At a job interview
What is the product?
Who is the buyer?
What are you selling?
What do you do to increase your chances?
Part 1 - #thegood
#3 Get Lucky
What do you do to increase your chances?
Read up on the company
Put on a tie
Put on a suit
Understand position, craft value
proposition
Find out about hiring manager
Print & bring your CV
Propose changes
Create your own luck
Part 1 - #thegood
#3 Get Lucky
Part 2 - #thebad
Uncommon Sense
Common Pitfalls in Marketing
#1 Feature Marketing
#2 Selling to everyone
#3 No Hooks No Loops
Part 2 - #thebad
#1 Feature Marketingthings people don’t care
Benefits sells better than Features
Don’t get hung up selling features
Benefits are easily relatable
Relatable & relevant information evokes
emotion
Emotions influence what we buy
Sell the hope, sell the emotion
Part 2 - #thebadQuick Example
The strong probiotics, L. casei strain
Shirota in Yakult help to increase
the good bacteria and decrease the
harmful bacteria in the intestines.
This helps to promote a
healthy digestive system.
Part 2 - #thebad
Quick Example
This tasty drink helps improve your
digestive system!
Now here’s why!
#1 Feature Marketing
Part 2 - #thebad
#2 Selling to EveryoneSells to no one
You can’t be all things to all people
Generic message
Weak value proposition
Low conversion
Part 2 - #thebad
#3 Hooks, but no LoopsBuilt it, some people came. No one stayed.
Magic Plan
Spend $ on advertising
Traffic increased
ROI still negative
Leaky bucket
No Call-to-Action
Virality does not happen if the infrastructure
isn’t in place for it to happen.
Part 3 - #theugly
Marketing
Part 3 - #theugly
Blackhat Marketing
Digital Marketing Tactics & Methods
Unethical
Frowned upon
Illegal
Offensive
Part 3 - #theugly
Blackhat Marketing
The Elephant in the room
Everyone knows about it. No one talks about it.
E-mail lists, SEO Links
Facebook Likes, followers, reviews
Twitter Followers, retweets, favourites
Youtube views, favourites, ratings
Amazon reviews
Blackhatworld.com
Part 3 - #theugly
Blackhat Marketing
Why talk about Blackhat Marketing?
There is no marketing police to regulate ecosystem
Exposure
Be in the know
Know what others may be doing
Know what NOT to do
“Defense against the dark arts”
Pre-empt offensive marketing techniques
Part 3 - #theugly
WHY Blackhat Marketing
Results
Results
Results
No 0%
Let’s go into some Examples
Part 3 - #theugly
Facebook & Twitter Followers/Likes
It’s all about marketing manipulation
Social Engineering
Herd Instincts
Social Validation
Consumers reference each other when buying
No fact checking
Part 3 - #theugly
Part 3 - #theugly
Youtube Rank Hacking
Video Ranking for Keyword factored by
Views
Ratings (Likes/Dislikes)
Favorites
Activity (comments)
Let’s go deeper – Old Technique
Competitor Comments Billboard
Part 3 - #theugly
SEO Link Manipulation/Building
Part 3 - #theugly
THANK YOU FOR YOUR TIME
I can be reached at [email protected]
Download the slides @ titanlee.com/ppt