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Staff appreciation both affects the culture of a workplace and is simultaneously shaped by it.
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corporaterewards.co.uk
Thank you Cultures in the Workplace
Dan Kelly, Sales and Marketing Director, Corporate Rewards
• Dan Kelly, Sales and Marketing Director at award-winning incentive recognition and reward, motivation and events agency Corporate Rewards, examines the impact of technology on incentive programmes today
• Connect with Dan on LinkedIn.
Thank you Cultures in the Workplace
• Staff appreciation both affects the culture of a workplace and is simultaneously shaped by it.
• A business ranking staff appreciation as low priority will see:– a lacklustre office environment– a high level of indifference in staff
• Companies that actively reward and thank their staff will:– directly boost motivation and morale– create a positive and productive atmosphere– attract like-minded employees
The Impact
• Businesses are unlikely to have structured rewards initiatives from start-up.
• In the beginning rewards are unlikely to be monetary and personal interaction is of the utmost importance.
• Pertinent attitudes and beliefs should be built into a company’s foundation.
• Creating good feeling drives loyalty, so staff want your company to succeed as much as you do.
• Done right, this creates teamwork, as everyone works for a positive, common goal.
The Beginning
• A delicate balance is required.• Some feel rewards are unnecessary when you’re doing the job you
get paid for. • There is a difference between recognising ‘going the extra mile’
compared to ‘getting by’. • Recognising this difference has dual benefits:
– rewarding and further motivating the over-achievers– encouraging slower staff members without having to remonstrate
with them
The Balance
• As companies grow, face to face recognition remains imperative.• If rewards stay hidden behind closed doors:
– staff will feel less appreciated– your company loses the opportunity to shout about its successes
• Publicising staff rewards:– promotes the feelgood factor for individuals – highlights company culture to staff members and the outside
world– nurtures and attracts talent
• If employees know about the rewards that exceptional performance can reap, they will be more driven to work towards them
The Public Personal
• Recognising and rewarding staff the right way is a challenge for a growing company.
• Tracking and measuring performance across an expanding workforce is not straightforward.
• Establishing a uniform programme that everyone can strive within is tricky.
• This is where bespoke incentives companies are invaluable.
Managing Growth
• The personal touch should not be abandoned.• It should take place alongside a programme that is accessible to all
and provides tangible rewards. • An established, positive company culture facilitates these
programmes.• Staff tend to be more receptive and therefore keen to buy into in a
new route to rewards.
Cultural Impact
• Contemporary rewards programmes are often run online, bringing two key benefits:
– Enhanced tracking and monitoring– Maintenance of face to face interaction
• As companies grow, senior staff struggle to maintain universal people engagement.
• Online systems help to track exactly who is due what, for example a long service award, so:
– reminders are set up– alerts are sent online– the reward is presented personally.
• When used thoughtfully, technology can enhance personal relationships.
The Programme
• Whatever rewards system you choose, it’s critical to do the research. • Different approaches suit different company cultures - you need to
know what your staff will respond to. • The best incentives systems will adapt to fit your needs, so that you
can introduce them without complication. • The right system can help to achieve 360 engagement and reap long
term benefits.
It’s All About You
• Modular systems can include a number of levels to make them accessible:
– peer to peer recognition– manager awards– long service awards
• Advanced systems can include gamification to keep engagement levels high and maintain staff satisfaction.
• Online systems help to support:– performance reviews– reporting– auditing
so company processes can be incorporated seamlessly.
Your Options
• Fitting a rewards programme to your company culture is important.• It provides an ideal opportunity to consider exactly which rewards will
realistically work for you:– breakfast with a Director– golden cone parking– upgrades for business travel– an extra day’s holiday
• Non-monetary rewards may better reflect your company ethos and create a longstanding feelgood factor.
• If you are making the effort to say thank you, then your company culture must be in good shape or all set to improve!
In Conclusion
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