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CISCO S
YSTE
MS INC. A
ND
HP
Presented by:Abhijat Dhawal 80303120011Abhishek Gupta 80303120017Aniket Vaidya 8030310060Anirudh Prasad 80303120063
CISCO SYSTEMS - INTRODUCTION
• Founded in 1984
• Incorporated on December 10, 1984
• Have 72,935 employees
• US$ 48.607 billion revenue in 2012
• Corporate headquarters located in San Jose, California
• 32 factories worldwide, 30 of them are outsourced.
• Spends nearly $5.8 billion a year in R&D
HP - INTRODUCTION
• Founded in 1939
• Incorporated on January 1, 1939
• Have 331,800 employees
• US$ 120.357 billion revenue in 2012
• Corporate headquarters located in Palo Alto, California, United
States
• Spends nearly $3 billion a year in R&D
PERCEPTUAL MAP
FRIENDS OR FOES?
• Bitter data center and networking rivals Cisco and HP collaborated to develop a switch for HP’s blade server systems to address the needs of joint customers.
• HP points out that it has a lot of joint customers using HP servers and Cisco switches.
• Rivals in • CLOUD Computing.• Networking Business- switches , routers
HP SWOT
S T R E N G T H
1.Employee strength of 3,50,000 worldwide
2. It has maximum market share in the PC market
3. It’s consumer centric approach makes it a reliable choice
4. It has got good after sales service which helps to maintain good consumer relationship
5. It’s ability to bring out news designs and innovation at affordable cost
6. Good distribution network across the world
W E A K N E S S
1. Market share growth is slow due to competition; Fake products/ imitations affects sales
2. Due to mass production it is unable to provide customize solutions to the customers
3. Its lagging in digital entertainment market
O P P O R T U N I T Y
1. With increase in IT awareness the scope for supply of desktops and laptops is increasing
2. It has opportunity for growth in service industry because it has bought “EDS” which is world’s No. 2 service provider
T H R E A T S
1. People are becoming more cost conscious so the profit margins have become low so pricing is an issue
2. With increase in number of local players there is threat of component pricing
3. Due to economic downturn, increase competition and saturated market there is slow revenue growth
CISCO SWOT
S T R E N G T H
1. Geographically Diverse Business
2. Economies of scale lower cost and increases margin
3. Diversified into many segments and tapping sophisticated markets
4. Market leading position brings many benefits
5. Robust financial performance
6. Known for its strong R & D division
7. A culture that experiments produces better long term values
W E A K N E S S
1.Declining storage networking market
2. Weak presence in BPO technologies/markets compared to global leaders
O P P O R T U N I T Y
1.Expansion through Strategic Alliances and Acquisitions
2. Smart grid infrastructure could increase demand
3. Wi-Fi Home Calling and mobile broadband
4. Data intensive applications
5. Data Mining
T H R E A T S
1.The use of cloud servers is lowering sales and especially profits margins for cisco's core business.
2. Open Source Competitors
3. High competitive rivalry
4. Virtualization
NET INCOME TRENDS -CSCO & BENCHMARKS
2005 2006 2007 2008 2009 2010
$(2,000.00)
$-
$2,000.00
$4,000.00
$6,000.00
$8,000.00
$10,000.00
CiscoHPJuniper
Net
Inco
me
(in M
illio
ns)
Company Name 2005 2006 2007 2008 2009 2010
CISCO SYSTEMS INC $ 5,741.00 $ 5,580.00 $ 7,333.00 $ 8,052.00 $ 6,134.00 $ 7,767.00
HEWLETT-PACKARD CO $ 2,398.00 $ 6,198.00 $ 7,264.00 $ 8,329.00 $ 7,660.00 $ 8,761.00
JUNIPER NETWORKS INC $ 354.03 $(1,001.44) $ 360.83 $ 511.75 $ 117.00 $ 618.40
KEY INCOME STATEMENT DATA FY2010HP Cisco Juniper
Sales $ 126,033.00 $ 40,040.00 $ 4,093.27
Cost of Sales $ 92,753.00 $ 12,858.00 $ 1,200.46
Pretax Income $ 11,083.00 $ 9,415.00 $ 778.15
Basic EPS - Excluding Extra Items $ 3.78 $ 1.36 $ 1.18
Diluted EPS - Excluding Extra Items $ 3.69 $ 1.33 $ 1.15
Net Income (Loss) $ 8,761.00 $ 7,767.00 $ 618.40
INVENTORY TURNOVER FY2010
HP Cisco Juniper0.000
2.000
4.000
6.000
8.000
10.000
12.000
14.000
16.000
Inve
ntor
y Tu
rnov
er
STOCK PRICE – 5 YEAR TREND
MARKET PLAYERS
Competitors that you might see in each technology segment are listed below. This list of competitors is illustrative, not exhaustive.
Security
Check Point Cisco SonicWALL Tipping Point WatchGuard Technologies
3Com Check Point Cisco Juniper Networks Avaya/Nortel
Switching
Cisco D-Link HP ProCurve
3Com Alcatel-Lucent Cisco Juniper Networks Avaya/Nortel
Wireless
Aruba Networks Cisco D-Link Meru Networks NETGEAR
3Com Alcatel-Lucent Aruba
Networks Cisco
HP ProCurve Meru
Networks Avaya/Nortel
Small Business Medium Business
HP
The client base is divided into 4 categories:
HP Zero clients- Low cost, Business at schools.
Hp Smart Zero clients- Simple management by setting up the server.
Hp Flexible thin clients- Powerful computing, slim design
HP mobile clients- access anything, anywhere at jet speeds.
CISCO
Active collaboration with TED.
Campaign “Tomorrow starts here”- Focus on Layer Technology Augmented Reality.
Sports Science- NBA(Basketball) and Tennis.
http://www.youtube.com/watch?v=6RblcQLXwHw
CISCO SMART SERVICES FOR SMALL AND MEDIUM BUSINESS
Cisco Smart Services for Small and Medium Business are a portfolio of services for small and medium business customers. This portfolio provides a range of options from resale to jointly delivered services.
MARKETING TACTICS
CISCO
• Timing Tactics
Historically a first mover supported by being a first mover in technology. They specialize in routers, switches, wireless, security, optical networking, etc. Cisco is also considered a industry leader.
HP
• Timing Tactics
HP is in Computer business by innovation new products and technology.
• Tactics = specific operating plans that detail how a strategy is to be implemented in terms of when and where it is to be put into action..
CISCO
• Market Location Tactics: Defensive
Cisco takes the path of raising structural barriers. They do this to block challenger’s logical avenues of attack.
Some factors of Porters they use are:
Offering a full line of products in every profitable market segment to close off any entry points.
Keep their items reasonably priced for their most popular products and services.
HP
• Market Location Tactics : Offensive
HP has always been known to take a frontal assault. They go head to head with its competition.
CISCO MARKET LEADER
HP MARKET LEADER
• HP is the #1 vendor in worldwide server shipments.
• HP has a commanding lead in the total blade server market, with a 44.8% revenue share
• HP ProLiant is the x86 server market share leader in both factory revenue and units
• HP is #1 in Windows® revenue and units worldwide.
• HP is #1 in Linux® revenue worldwide.
CURRENT CORE COMPETENCIES- CISCO
Hardware product development
Acquisitions - “Buy-the-startups” (Cisco's acquisition strategy is best-in-world
and we particularly look for acquisitions that capitalize on market disruption
through new technologies and new business models.)
Collaboration Services
Network Flexibility/Scaling (data center/hardware/software capacities) and
virtualization
Strategic Alliances (AT&T, Dell, HP, Intel, IBM, Microsoft, Nokia, etc…)
Smart-grid technology (form of routing or switching) as noted by CEO John
Chambers.
CURRENT CORE COMPETENCIES- HP
• broad portfolio of products and services,
• innovation technology
• research and development capabilities,
• availability of products directly from HP or through HP channel partners.
DRIVER FOR CORE COMPETENCIES- HP
• trust in people & individual responsibility,
• decentralization & open communication,
• continual employee development and education
• joint problem solving & emphasis on team work
• entrepreneurial culture
• focus on contributions to science, industry &society
HP/3COM
HP ProCurve is often seen as a competitor in situations where the customer: Can tolerate a reasonable degree of network
downtime or degradation Sees no value in leading-edge networking and
refuses to pay for it
HP Sales people position the Cisco warranty as being shorter than the ProCurve Warranty with no cover on software updates.
Customers feel that the ProCurve offering consists of products and services that deliver the simple capabilities they need, at a low cost, and that the lifetime warranty is enough for their needs
HP might also offer ProCurve Care Packs service offerings to provide support beyond the warranty.
The Truth about the Cisco Warranty
• Cisco software updates are available on Cisco.com to guest users at no charge
• The Cisco warranty duration for Cisco Catalyst 2900 and 3500 Series Switches is a limited lifetime warranty
STRATEGIES FOR SELLING CISCO SERVICES AGAINST PROCURVE
Offer Cisco Smart Foundation service to customers with the basic buyer profile Cisco Smart Foundation provides an affordable support service for customers whose networks are important, but network support is not mission critical
Offering this service will create an even playing field with the HP ProCurve lifetime warranty at a reasonable cost and provide more comprehensive support than the ProCurve warranty alone
Smartnet Service is a great fit for coverage of core and data center solutions and provides a compelling offer over the HP ProCurve’s Care Packs in service delivery capabilities
Propose Cisco Smart Foundation to create parity between Cisco and the HP ProCurve warranty.
Offer a multiyear Cisco Smart Foundation Service agreement to create an even more attractive offer with as much as a 40 percent discount for a five-year contract.
STRATEGIES FOR SELLING AGAINST THE COMPETITION
Identify your customer’s buyer profile. Offer the appropriate service for your customer’s buyer profile.
Solve business challenges by offering solutions. Keep the focus on the customer and solving their problem, not selling and convincing them of the rightness of a given capability over another or arguing about price.
Take the high road – don’t bash the competition.
Address competitive issues upfront. Be confident and challenge the customer to critically examine comparable competitive offerings.
Learn about the Cisco Smart Services for Small and Medium Business portfolio and sell the value of Cisco Services. Emphasize Cisco’s industry leadership and financial stability.
Take advantage of Cisco’s resources for partners. Cisco offers training resources, incentives, programs, and tools to help you build or expand a service practice or sell services more effectively.
IMPACT ON PRESS RELEASE
Different core competence
Threat from competitor
CISCO
Issues:
Lack of awareness of the names or categories of products it sells
Non-technical people making buying decisions
Focus more on technology
Strategies
Fun offerings using interactive games, videos and virtual events
Benefits vs technology
Innovation in case studies
One-to-one launch
HEWLETT PACKARD
Innovation in new programs and business model for its channel partners
$1.5 billion worldwide in channel programs to reward performance
The company rationalized and simplified sales and technical certifications in PartnerOne program.
HP also extended partner programs to increase cloud opportunities for resellers, service providers and independent software vendors (ISVs) under its CloudSystem Ready Program
Additional focus on demand and simplicity in partner engagement
GOALS CONTINUED• Reduce energy consumption and cost• Power management• Tracking and reporting• Infrastructure consolidation
• Comply with government directives
• Recycling• Use end-of-life programs that reduce the overall impact of the
environment• These end-of-life programs are designed to reuse or harvest the
material commodities contained in the equipment collected and return those materials to the market where they are made into new products
• Create competitive differentiation • Virtual worker• Remote collaboration• Resource virtualization
FUTURE OUTLOOK
Utilize technologies such as unified communication and telepresence
Technology architecture approach to enable gains
• market share
• sustainable competitive advantage
• greater share of customer It budget
Strategy
• identify, invest and position to capture customer- driven market transitions
• constant innovation enable building, buying and collaborating with partners who also improve productivity and quality
• differentiated market approach to tie together technology business architectures
• cross functional teamwork and initiatives to drive executive across products value- added services customer segments and geographic
ANY QUESTIONS?