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1 Bob Colner Director of Analytics Boomtrain Martijn Scheijbeler Lead Growth, SEO The Next Web Tom Davis CMO Forbes Media Predictive intelligence for marketers: The key to true 1:1 personalization at scale October 27, 2015 // 10 am PST / 1 pm EST Andrew Jones Insight Analyst VentureBeat

Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

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Page 1: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

1

Bob ColnerDirector of Analytics

Boomtrain

Martijn Scheijbeler

Lead Growth, SEO

The Next Web

Tom DavisCMO

Forbes Media

Predictive intelligence for marketers: The key to true 1:1 personalization at scale

October 27, 2015 // 10 am PST / 1 pm EST

Andrew JonesInsight Analyst

VentureBeat

Page 2: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinars

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Webinar OptimizationPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Page 3: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinars

Let’s make this social…Predictive intelligence for marketers: The key to true 1:1 personalization at scale

Be sure to Tweet during our webinar! We’ll be monitoring for questions and comments!

Page 4: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Our Presenters

Bob ColnerDir. of Analytics

Boomtrain

Martijn ScheijbelerLead Growth, SEOThe Next Web

Tom DavisCMO

Forbes Media

Andrew JonesInsight AnalystVentureBeat

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Page 5: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

PERSONALIZATION: LET’S GET TO KNOW OUR CUSTOMERS

Setting the Stage

Andrew Jones

Page 6: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Chris

JaneArthur

Personalization is about scale#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 7: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Jane? Chris…?

Page 8: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Marketing used to be about the message#VBWebinars

Page 9: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Modern (digital) marketing is different#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 10: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Why personalization?#VBWebinars

Page 11: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

How effective is personalization?#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 12: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Gartner Hype Cycle

Where are we today?#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 13: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

The process of personalization#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 14: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Business objectives for personalization#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 15: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Where in marketing funnel is personalization used?#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 16: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Identity funnel: anonymous to known#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 17: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Channels where personalization is used#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 18: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Identity-related data sources used#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 19: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Topic 1 of 3:

Bob ColnerMartijn ScheijbelerTom Davis

Why must personalization be a priority? How are you personalizing your user’s experience now and in the future?

Page 20: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Transforming Media Business Model#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 21: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Page 22: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Page 23: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Enrich the User Experience through Personalization

Page 24: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Enrich the User Experience#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

1. Create an environment where the user feels more comfortable.

2. Related ads, in-house ads, related stories, device, traffic source.

3. Regions, across devices.

Page 25: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Acknowledge the diversity within your audience#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 26: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Acknowledge the diversity within your audience#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 27: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Martijn ScheijbelerTom Davis

How have you been using machine learning to better understand, communicate with, & retain your users? What does Predictive Intelligence/Predictive Marketing mean to you?

Topic 2 of 3:

Page 28: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Machine Learning = scalable, personal 1:1 experiences

Page 29: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

What does Predictive Intelligence mean for you and your organization?

Page 30: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Topic 3 of 3:

Bob Colner Martijn Scheijbeler Tom Davis

What types of insights can machine learning surface for you faster and with greater accuracy than previously possible.

Page 31: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Better Understanding of Your Content#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Machine Learning is able to understand meaning of your content.It’s like a team of editors that instantly read and tag your content in a completely consistent and actionable way.

Page 32: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Better Understanding of Your Content#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

The next step is look at how your individual pieces performed in the past to predict what content themes will deliver in the future.

Page 33: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Content Revelations – Consistency and Virality#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 34: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Content Revelations –The Evergreen Factor#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Page 35: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

Deliver Compelling Recommendations from the Beginning#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

Tracking users behavior from the first touch point is key.The most valuable data is often from the user's first interaction with your Brand.

Don’t wait until registration to start to deliver individual contentIf you track anonymous users from the top of the funnel you can start delivering relevant content to them before they convert (or churn!).

Page 36: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

A Big Thank You to Our Presenters

Bob ColnerDir. of Analytics

Boomtrain

Martijn ScheijbelerLead Growth, SEOThe Next Web

Tom DavisCMO

Forbes Media

Andrew JonesInsight AnalystVentureBeat

#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at scale

Page 37: Predictive Intelligence for Marketers: The Key to 1to1 Personalization at Scale by VentureBeat and Boomtrain

A Big Thank You to Our Sponsor#VBWebinarsPredictive intelligence for marketers: The key to true 1:1 personalization at

scale

If you’d like to start using the same platform that drives engagement for Forbes, TheNextWeb, and VentureBeat, please contact Boomtrain directly:

• Email: [email protected]• Site: www.boomtrain.com

Boomtrain is the intelligence layer that predicts the optimal content for your emails, website, and mobile app. We help you better communicate with your customers by delivering 1:1 individualized user experiences that drive deeper engagement, greater retention, and increased lifetime value.