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By Samantha Noble @Koozai_Sam PAID SEARCH REPORTING & ANALYTICS SES LONDON 2014

Paid Search Analytics - SES London 2014

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This presentation looks at the various reporting and analytical features within Google AdWords and Google Analytics and tells you how to use them to improve your paid search campaigns. Presentation was given at SES London in February 2014

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Page 1: Paid Search Analytics - SES London 2014

By Samantha Noble @Koozai_Sam

PAID SEARCH REPORTING & ANALYTICSSES LONDON 2014

Page 2: Paid Search Analytics - SES London 2014

WHAT YOU’LL LEARN TODAY

Tagging and Linking

AdWords Attribution

Custom Reporting

Conversion Tracking

Useful Reports

Dashboards

Page 3: Paid Search Analytics - SES London 2014

TAGGING &LINKING

Page 4: Paid Search Analytics - SES London 2014

Google Analytics

Auto Tagging

Google Webmaster

Tools

WHAT SHOULD YOU LINK & TAG?

Other PPC Campaigns

Page 5: Paid Search Analytics - SES London 2014

GOOGLE ANALYTICS

Enable Data Sharing to use

functionality

View AdWords click and

cost data in Analytics

Build remarketing lists &

import from Analytics

View site engagement data

in AdWords

Page 6: Paid Search Analytics - SES London 2014

WEBMASTER TOOLS

Link www. &

non www. domains

Organic data is not

available historically

Paid and Organic Report

in the dimensions tab

Impressions may be higher

for organic searches

Page 7: Paid Search Analytics - SES London 2014

AUTO TAGGING

Automatically tag AdWords

adverts’ destination URLs

Limit the number of data

errors from manual taggingAbility to import goals &

transactions into AdWords

More detailed reporting in

Google Analytics

Page 8: Paid Search Analytics - SES London 2014

CAMPAIGN URL BUILDER

Use this to track other

types of campaigns

Compare data across your

marketing platforms

Never use it on

internal campaigns

Never run an online

marketing campaign blind

Page 9: Paid Search Analytics - SES London 2014

SETTING UP THECAMPAIGN URL BUILDER

?utm_source=bing&utm_medium=cpc&utm_campaign=campaign-name-1

Page 10: Paid Search Analytics - SES London 2014

Analytics >>> Reporting >>> Acquisition >>> All Traffic >>> Medium

REPORTING ON THECAMPAIGN DATA

http://kooz.ai/campaign-url-builder

Page 11: Paid Search Analytics - SES London 2014

CONVERSIONTRACKING

Page 12: Paid Search Analytics - SES London 2014

THE FOURTYPES

Web Page

Call On-Site

Mobile or Tablet App

Import Offline

Page 13: Paid Search Analytics - SES London 2014

WEB PAGE

Most utilised conversion option

Simple piece of code on final page

Ability to pull in valueWorks with other

technologies

Page 14: Paid Search Analytics - SES London 2014

CALL ON-SITE

Track calls made via your website

Simple piece of code on phone number

In-depth conversion data

Great for business over the phone

Page 15: Paid Search Analytics - SES London 2014

MOBILE OR TABLET APP

Track mobile or tablet downloads from your ad

Google Play download tracking needs no code

Limited functionality for iOS apps

Third party tracking URLs not supported

Page 16: Paid Search Analytics - SES London 2014

IMPORT OFFLINE

Record offline sales using GCLID ID

Auto tagging must be enabled

Maximum conversion window of 90 days

Upload data using API or .csv

Page 17: Paid Search Analytics - SES London 2014

ADDITIONALFUNCTIONS

Import GA Goals

Conversion Window

Import Online Revenue

Page 18: Paid Search Analytics - SES London 2014

IMPORT GOALS FROM GOOGLE ANALYTICS

Unable to see View-through ConversionsEasy Access to Data

No Additional Code

Quick To Import

Data Differences

Limited Settings

PRO’s CON’s

Page 19: Paid Search Analytics - SES London 2014

SETTING UP YOUR CONVERSION WINDOW

Page 20: Paid Search Analytics - SES London 2014

Tools >>> Conversions >>> Search Funnels >>> Time Lag >>> Last Click

TIME LAG REPORT

Page 21: Paid Search Analytics - SES London 2014

IMPORT ONLINE REVENUE

Replace 0 with Total

to pull in Total Revenue

Page 22: Paid Search Analytics - SES London 2014

CONVERSIONATTRIBUTION

Page 23: Paid Search Analytics - SES London 2014

DID YOU KNOW?

Analytics and AdWords Record Conversion

Mediums Differently?

Page 24: Paid Search Analytics - SES London 2014

ADWORDSATTRIBUTION

1

2

3

Google AdWords works on a last AdWords click attribution basis for conversions

It does not matter what other mediums are used, the conversion will be attributed to the AdWords clickIf a user visits a site via two ads then the conversion will be attributed to the last ad clicked

4Uncover what keywords visitors use before converting by using the Search Funnels report

Page 25: Paid Search Analytics - SES London 2014

TOP PATHS REPORT

Tools >>> Conversions >>> Search Funnels >>> Top Paths

>>> Keyword Path (clicks)

Page 26: Paid Search Analytics - SES London 2014

ANALYTICSATTRIBUTION

1

2

3

Google Analytics works on a last click attribution basis for conversions

If multiple mediums are used, the final medium will be attributed the conversion

Direct visits do not overwrite the ‘utmz’ cookie so the penultimate medium will be credited

Page 27: Paid Search Analytics - SES London 2014

GA CONVERSION LAST CLICK

First Visit Second VisitThird Visit

(conversion or goal)Which Reported

Medium?

CPC Organic Referral Referral

CPC Organic CPC CPC

CPC Organic Direct Organic

CPC Organic Organic Organic

Organic CPC Referral Referral

Organic CPC CPC CPC

Organic CPC Direct CPC

Direct CPC Referral Referral

Direct CPC CPC CPC

Direct CPC Direct CPC

Direct Organic Direct Organic

Page 28: Paid Search Analytics - SES London 2014

GA CONVERSION DIRECT LAST CLICK

First Visit Second VisitThird Visit

(conversion or goal) Which Reported Medium?

CPC Organic Referral Referral

CPC Organic CPC CPC

CPC Organic Direct Organic

CPC Organic Organic Organic

Organic CPC Referral Referral

Organic CPC CPC CPC

Organic CPC Direct CPC

Direct CPC Referral Referral

Direct CPC CPC CPC

Direct CPC Direct CPC

Direct Organic Direct Organic

Page 29: Paid Search Analytics - SES London 2014

Multi-Channel Funnels & Attribution

Modelling will be covered in my session

Page 30: Paid Search Analytics - SES London 2014

USEFULREPORTS

Page 31: Paid Search Analytics - SES London 2014

PAID & ORGANIC REPORT

AdWords >>> Campaign >>> Dimensions >>> Paid & Organic

Organic keyword

impressions will be higher

than paid

Organic data will be

populated from when

you set it up

PPC investment

has no impact on organic

listings

Page 32: Paid Search Analytics - SES London 2014

PAID & ORGANIC DISCOVER KEYWORDS

Page 33: Paid Search Analytics - SES London 2014

PAID & ORGANIC TRACK TESTS

Page 34: Paid Search Analytics - SES London 2014

DAY OF THE WEEKREPORT

0 = Sunday 6 = Saturday

Always use this report with a long time period

Analytics >>> Reporting >>> Acquisition >>> AdWords >>> Day Parts >>> Day of the Week

Easier to use in Analytics

although data also in

AdWords

Page 35: Paid Search Analytics - SES London 2014

Analytics >>> Reporting >>> Acquisition >>> AdWords >>> Day Parts >>> Day of the Week

DAY OF THE WEEK PERFORMANCE

Page 36: Paid Search Analytics - SES London 2014

Analytics >>> Reporting >>> Acquisition >>> AdWords >>> Day Parts >>> Day of the Week >>> Secondary

Dimension

DAY OF THE WEEK DRILL DOWN

Page 37: Paid Search Analytics - SES London 2014

AdWords >>> Campaign >>> Dimensions >>> Time >>> Hour of the Day

Easier to use in AdWords

although data also in

Analytics

Review for each

campaign using the filtering option

Understand times of the day that are most & least

valuable

HOUR OF THE DAY REPORT

Page 38: Paid Search Analytics - SES London 2014

AdWords >>> Campaign >>> Dimensions >>> Time >>> Hour of the Day

HOUR OF THE DAY CONVERTING TIMES

Page 39: Paid Search Analytics - SES London 2014

AdWords >>> Campaign >>> Dimensions >>> Time >>> Hour of the Day

HOUR OF THE DAY EXPENSIVE TIMES

Page 40: Paid Search Analytics - SES London 2014

CUSTOMREPORTING

Page 41: Paid Search Analytics - SES London 2014

PPC MATCH TYPEDRILL DOWN

Standard report in AdWords without

transaction data

Understand which match types work best for you

Drill down into each

match type for keyword

data

http://kooz.ai/ppc-match-type

Page 42: Paid Search Analytics - SES London 2014

LEVEL MANAGEMENT: PPC TEAM

http://kooz.ai/ppc-level-management

Page 43: Paid Search Analytics - SES London 2014

http://kooz.ai/ppc-level-management

LEVEL MANAGEMENT: PPC MANAGER

Page 44: Paid Search Analytics - SES London 2014

http://kooz.ai/ppc-level-management

LEVEL MANAGEMENT: DIRECTOR / CEO

Page 45: Paid Search Analytics - SES London 2014

DASHBOARDTAKEAWAYS

Page 46: Paid Search Analytics - SES London 2014

GENERAL OVERVIEW

http://kooz.ai/ppc-overview

Page 47: Paid Search Analytics - SES London 2014

BRAND VS. NON BRAND

http://kooz.ai/brand-vs-nonbrand

Page 48: Paid Search Analytics - SES London 2014

REVENUE PERFORMANCE

http://kooz.ai/revenue-performance

Page 49: Paid Search Analytics - SES London 2014

FREEWHITEPAPERS

Page 50: Paid Search Analytics - SES London 2014

LOADS MORE FREETIPS AND ADVICE

http://kooz.ai/free-whitepapers

Page 51: Paid Search Analytics - SES London 2014

Get the reports, dashboards

and slides here:

http://kooz.ai/seslondon

Page 52: Paid Search Analytics - SES London 2014

THANK YOU FOR LISTENING

@Koozai_Sam

[email protected] 485 1262

koozai.com

Slides:http://kooz.ai/seslondon

Page 53: Paid Search Analytics - SES London 2014

IMAGE CREDITSSlide 8 - http://en.fotolia.com/id/44446797

Slide 14 – http://www.bigstockphoto.com/image-7414239/stock-photo-technology-internet-websites-reflection

Slide 15 – http://www.bigstockphoto.com/image-45986248/stock-photo-red-old-fashioned-telephone-handset-isolated-on-a-white-concept-for-urgent-or-important-customer-sup

Slide 16 – http://www.bigstockphoto.com/image-37570189/stock-photo-modern-smartphone-with-application-icons

Slide 17 - http://www.bigstockphoto.com/image-51991480/stock-photo-offline-character-laptop-shows-www-communication-status-disconnected

Page 54: Paid Search Analytics - SES London 2014

RESOURCE CREDITSSlide 48 – Dashboard Junkie

Slide 49 – Dashboard Junkie