Online Survey Tips & Tricks for Better Response- Divergent Insights

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Online Survey: 10 Tips & Tricks

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Tips & Tricks: An online Survey provides right guidance in terms of the next step in your business. It helps you with clear, concise, reliable, and actionable insights so that you can take right business decisions. We have experience of managing various online surveys with higher response rates, better quality of data and the required ease to users for filling out the surveys.

Online Survey

1. Cover every aspect: Your survey should cover every aspect important for collecting data and transforming it into a well-defined report. Response to your online survey will be better if you often connect with your customers. Hence, it is important to have a custom online survey for different points of interactions. However, you will have to ensure that the communication is very clear and the way you connect is meaningful too. It is never advisable to bombard with too many surveys.

Online Survey: Tips & Tricks

2. Understanding the audiences: Get to know your audience. For any kind of online survey it is always advisable to understand the audiences. Even before you start working on an online survey, you should conduct a detailed research on the target audiences’ and user demographics. You should only use content that can be easily understood by your target audience.


3. Define Goals: You should have a well-defined purpose of survey and set goals according to it. You should make surveys actionable by navigating the survey users through different landing pages based on their initial responses. It is well proven that Interactive surveys drive greater return on investment (ROI) and help reduce bounce rate for your online surveys.


4. Mobile Friendly: The world is going mobile. Whenever you plan any online survey, keep in mind that your surveys should cater to the mobile audiences i.e. you should use mobile friendly survey tools such as Dive-in Panels, keep questions to-the-point and prefer multiple choice questions (MCQs) over descriptive type questions.


5. Don’t Control: You should let your online survey be free from any kind of protection like ‘password protected’, ‘limiting sharing’, ‘subscribe before participating’, etc. It is essential to use simple platforms and ways to get maximum response during your survey. Let people get engaged more to your survey with multiple means.


6. Be Specific: You should be very specific in terms of choosing the questions and answers of your online survey campaign. You should also ensure that answer choices are well planned and don’t create any kind of confusion among the participants while responding the survey. Do not offer vague answers. Be precise and comprehend all possible options so that more and more people can relate and respond.


7. Social Sharing: Social Sharing is very important for any online survey. Your online survey can go miles if social sharing is enabled. You should encourage your online participants and other people to share the online survey on their social media channels. You should connect with your audience on social channels like Facebook, Twitter, Instagram, Pinterest, Linkedin, etc. and invite them to participate for better performance.


8. Make it Simple: Make your online survey very simple right from the start to the end for your participants. You should make sure that your users are at ease with your survey. You should also ensure that surveys are simple to understand, quick to respond and easy to share.


9. Track it well: In today’s progressing environment it is difficult to wait and watch. In the fast-paced business environment, promoting surveys through traditional means is not enough. Track your online surveys completely to know who is attempting and how, which platforms are doing better or bringing more response, at what time people are more active - and adapt accordingly.


10. Use Brand: Online Survey form should have your brand colours and elements so that the users can easily relate it. The survey that matches the look and feel of your brand is likely to get more responses and shares.


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Online Survey Tips & Tricks for Better Response- Divergent Insights