Online Experience of Financial Transactions

Gopal KumarIMIS,PGDM(2013-15)

13DM041

Online TransactionIncludeDebit & Credit Card Internet BankingStock market tradingElectronic ChequesECS,EFT & RTGSE-WalletsReward Points

redemption

Objective Online shopping Self Banking Share trading Fund Transfers Bill Payments

Success factors

Reach Low cost Convenience Safety & Security User Friendly

Best Practices & Tools

Fraud Prevention ToolsBest Practices: ShippingBest Practices: Contact InformationFraud Indicators

Legal Framework for e-banking

Electronic funds transfer Act

Do’s

RecordReviewReport

Keep your information private

Barriers

• Majorly sways on Internet & smart phones• Infrastructural• Awareness• Legal & security issues• Social & Cultural• Economic Factors• Management & Banking Issues

Thank You