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Online Marketing Marketing Systems and Services Technology Customer Care Institute of Intercultural competence Design and Video Marketing Systems and Services

Marketing Systems and Services EN effective world

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Online Marketing

Marketing Systems and Services

Technology

Customer Care

Institute of Intercultural competence

Design and Video

Marketing Systems and Services

What we do

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Marketing Systems and Services offers solutions formarketing consulting, administration anddocumentation, marketing analysis andcontrolling as well as lead managementand sales support.

What are your benefits?

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Save time

Improved operational efficiency can be achievedwhen tools are applied to automise certainrepetitive tasks. Collaboration platformscan simplify and enhance various workflows– e.g. between effective and the client.

What are your benefits?

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Better quality leads

Accurate data qualification is extremely importantfor the generation of leads. The qualificationprocess itself is not complicated, but it takesconsiderable time. Our cost benefit ratio allowsfor in-depth qualification which improves thequality of your leads.

What are your benefits?

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More precise forecasts and calculations

Solid, substantiated data forms the basis ofaccurate forecasts, the precise calculation andimplementation (distribution channel, rangeand time) of online marketing budgets as wellas accompanying services.

What are your benefits?

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Provision of additional manpower as required

A trade fair, a flu epidemic and staff holidays all occuring at the same time – there can be manyreasons for an unexpected staff shortfall forlong-planned marketing activities. We are readyto assist and can, for example, provide Callcenter Services for invitations to trade fairs, salespromotions and product launches.

Build process models, impart knowledge, exchange information

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Consulting

Which tools are suitable for whichtask? How can online marketingprocedures be improved? Whatchanges will promise the greatestsuccess in the future? We are theright partner to provide you withanswers to these and otherquestions.

Training sessions and workshops

We offer training sessions andworkshops on a variety of topicsconcerning online marketing as wellas on the tools and systems that weprovide to our clients. The sessionsand workshops can take place in oneof our local offices or “on the job“ in your own premises.

Exchange and documentation

The effective.marketingportalprovides you with a central online platform in which we document all the marketing operations under-taken on your behalf and via whichwe can exchange information, dataand reports. All the information youneed, available at a glance.

Example: Consulting – Introduction of web analyticsfor a multilingual, multi-domain website

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Input Strategy Execution Reporting

Briefing by the client: What should betracked and where?• Websites• Domains• Events• Conversions• KPIs

Analysis/Concept:• What software is suited

to the task?• How will the changes be

implemented?

Draft a timetable for theintroduction

2 431Hand-over to the client

Continue consultationif problems occur orparameters change

Agree process with all partiesconcerned:• Client/branch offices• If necessary, various agencies• our BU Online Marketing

After introduction, testfunctionality

Consulting will continue until a solution is found

Optimise web pages, interact with social networks, measure success

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Web Analytics

Web analytics tools, such as Google Analytics or effective.tracking areindispensable tools for finding out what is happening on your website. With the Google Tag Manager it ispossible to track virtually all activityon your website. Trust effective worldand their certified Google Analytics staff to install and set up the tool.

SEO Tools

With SEO tools such as Searchmetricsor XOVI you can identify errors on your website with just a few clicks, you can check your ranking in varioussearch engines and also setbenchmarks for your competitors. Searchmetrics provides this serviceworldwide. The information gatheredcan be used to perfect the content ofyour website.

Social Media Monitoring

Do you want to know what is beingsaid about your company in theinternet? Do you want to be able toreact promptly? Social mediamonitoring tools such as Brandwatchenable you to keep up to date withall social network activities and canalso provide an alarm functionshould a worst case scenario arise.

Example: Installing a SEO tool, staff training andoptimising a website

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Briefing by client: Which web pagesneed to be perfectedfor which markets• National, DACH

or international?• Which search

engines?

Evaluation of different systems

Planning of setup steps

Define relevant KPIs

2 3bContinuousmonitoring ofcompetitor rankings

Assess KPI performance andadjust as necessary

Implementation• Project

application• Upload of

Keywords

First analysis• Definition of

target KPIs

3aOptimisation:• Rectify SEO errors• Optimise the

structure and content of the website

• Optimise thebacklink structure

4

Workshopor User training

Input Strategy Execution Reporting

1

Consulting will continue untila solution is found On-going optimisation

Lead qualification, assessment of potential, sales support

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Qualify leads and assess potential

There is often very little informationprovided for leads generated via theinternet: company name, time of visit andnumber of web pages visited. The mostimportant task, and also the most time-consuming, is to qualify the leads. This iswhere we can help you: trained staff in ourown call center will identify the correctcontact person for you and assess thatprospect‘s potential.

Sales support and scheduling

Does your business require assistance due to unexpected events or seasonal fluctuations? Have you planned a special event prior to a trade fair? Do you want to start a campaign or stage a marketing event in a country where you do not have your own branch? You can rely on our qualified, multilingual staff to complete these tasks for you.

Customer surveys

Are you interested to know what your customers would like to be included in your next product update? Would it be useful to learn how satisfied your customers are with your current products or services? Are you planning to partially link your employee‘s salaries to customer satisfaction? effective world can help you to acquire valid answers – providing support from first concepts through to execution.

Example: Lead qualification, initial contact and determination of potential, incl. dispatch of information and follow-up

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Input Strategy Qualification Reporting

Briefing by client:• Which data are

to be qualified?• What questions need

to be asked in order to assess potential?

Compile a quesionnaire

Appoint staff-briefing

Schedulingand actionplanning

53Ascertain correct contact person

Find required contact data

Initial contact

Presentation of the company

Questions asked during the conversation are used to assess potential

Interested prospects are immediately passed on to the sales force

Otherwise: dispatch information or eliminate

Follow-up with prospects who were sent information

If appropriate, further questions to determine potential

Transmission of all data to the client

Evaluation of the campaign’s success

Contact with prospect / Information

Transmission of all data to the client

Evaluation of the campaign’s success

If keen interest shown, skip steps 4b and 4c

4a 4b 4c21

Interactive process

What our clients say

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For Sesotec the K2013 was until now the most successful K trade fair ever. Many of the visitors to our stand had previously been informed of our presence by effective world or had even already made an appointment. During the trade fair effective world conducted a survey concerning our new key visuals in five languages – with just two members of staff! That is exactly the type of efficiency we require. For this reason we will be happy to work with effective world again in the future.“

Brigitte RothkopfCorporate Marketingwww.sesotec.com

Copyright

©2014, effective world | effective GmbH

Foto: Ernst Fesseler, 2012

Tobias Schrenk, 2015

Design: Ziran Xie, 2014

Text: effective GmbH

This presentation is the intellectual property of effective GmbH. The reproduction or use of any content, concepts or ideas may only take place with the written consent of effective GmbH.

Bu sunumun telif hakkı effective GmbH’ye aittir. İçerik ve konseptler, ancak effective GmbH’nin yazılı izni ile kullanılabilir.

Cette présentation Powerpoint est la propriété d´effective GmbH et est exclusivementdestinée à la présentation. Le contenu ainsi que les idées et concepts cités dans cetteprésentation ne peuvent être utilisés qu´avec le consentement préalable et écrit de la société effective GmbH.

Diese Präsentation ist geistiges Eigentum der effective GmbH. Jede Verwendung des gesamten Textes oder die Verwendung von Teilen der Konzeption oder der Ideen kann nur mit schriftlichem Einverständnis der effective GmbH erfolgen.

Todos los derechos reservados. El contenido y la estructura de esta presentación estánprotegidos por los derechos de autor. Las informaciones o datos de la misma no puedenser utilizados ni reproducidos de ninguna forma ni en parte sin la aprobación previa porescrito de effective GmbH.

effective GmbH 是该文件中所有页面设计、页面内容的著作权人;文档中所引用的图片部分来自

于商业图库或个人相册,仅限于本文件演示用途。未经本公司授权,任何个人或者组织不得抄袭、

转载、摘编、修改本文件内容;本公司与他人另有协议或法律另有规定的除外。

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