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WHEN SCREENS COLLIDE
VIEWER BEHAVIOR IN MULTI-SCREEN
A YUME-COMMISSIONED NIELSEN STUDY
TELEVISION DISTRACTIONS
Device Usage While TV Was On
What Millennials are Doing
accessed content related to TV
content
47%92%used a connected
device with TV
Smartphone 80%
Laptop 75%
Tablet 73%
Desktop 45%
PREVIOUSLY ON YUME’S MIX+MEASURE STUDY
©2015 YUME. ALL RIGHTS RESERVED.2
WHEN AND HOW ARE RESPONDENTS MULTI-TASKING?• While our last study provided the
incidence of respondents that multi-tasked, how frequently are these multi-taskers actually engaging in these behaviors?
• Which pairings are most common when the respondent is in a natural environment?
©2015 YUME. ALL RIGHTS RESERVED.3
WHAT IS THE IMPACT OF MULTI-TASKING?• When multiple devices are in use,
which device does the respondent give preference?
• How does multi-tasking impact the effective reach of campaigns on different platforms?
TWO QUESTIONS REMAIN
Two months of ethnographic observations200 respondents x 20 minutes each = over 50 hours of
videoSecond-by-second coding of attentiveness on four devices
Nearly 2 million data points
GOING STRAIGHT TO THE RESPONDENT
©2015 YUME. ALL RIGHTS RESERVED.4
Average Usage: % of time a device is on (/total time)
Primary Usage: % of time respondent is engaged with device (/total time)
Overall Attention: % of time respondent paying attention (/time device is on)
Ad Attention Percentage: % of ads where respondents are attentive during ad
KEY METRICS
©2015 YUME. ALL RIGHTS RESERVED.5
HOW RESPONDENTS MULTI-TASKED
HOWEVER, LAPTOP AND TABLET HAD A LARGER SHARE OF RESPONDENTS’ ATTENTION
Average Usage: % of time a device is on . Primary Usage: % of time respondent is engaged with device . Overall Attention: % of time respondent paying attention
Television Laptop Tablet Smartphone
TV, STILL THE MOST-USED DEVICE
©2015 YUME. ALL RIGHTS RESERVED.7
AVERAGEUSAGE
AVERAGEPRIMARY USAGE
OVERALL ATTENTIONPERCENTAGE
53%
48%
38%
17%
20%
34%
28%
13%
39%
70%
76%
77%
WHEN TWO DEVICES WERE BEING USED, ATTENTION SKEWED
TOWARD MOBILE DEVICES LIKE SMARTPHONE AND TABLETS
For example, laptop and television are used at the same time, respondent are paying attention to the laptop 59.7% of the timeBolding indicates that column device “won” in the head-to-head comparison
WHEN MULTI-TASKING, ATTENTION SKEWED DIGITAL
©2015 YUME. ALL RIGHTS RESERVED.8
+
+
+
+
+
TELEVISION
TELEVISION
TELEVISION
LAPTOP
TABLET
SMARTPHONE
SMARTPHONE
SMARTPHONE
TABLET
LAPTOP
60%
75%
71%
62%
51%
At the start of the experience, 96% of those with the television on are paying attention to it By the four-minute mark, only 30%
of those with the television on are attentive
TV WAS A GO-TO DEVICE
©2015 YUME. ALL RIGHTS RESERVED.9
IN OUR SURFING AND “DISCOVERY” SETTING, THE TELEVISION ESTABLISHED ITS ATTENTION PRIMACY EARLY ON, THEN QUICKLY DROPPED OFF
Primary Usage Non-Primary Usage
Under 35 multi-tasked more than
over 35
More multi-tasking when in group settings
Men and women multi-tasked roughly
the same amount
ACTIVE MULTI-TASKING
BEHAVIORS OBSERVED
60% had over 10 distinct behaviors
40% had over 20 distinct behaviors
20% had over 40 distinct behaviors
©2015 YUME. ALL RIGHTS RESERVED.10
MULTI-TASKING BEHAVIORS
IMPLICATIONS & TAKEAWAYS
RESPONDENTS WERE MORE LIKELY TO SEE DIGITAL ADS WHEN IN A MULTI-TASKING ENVIRONMENT
©2015 YUME. ALL RIGHTS RESERVED.12
*low base size
TELEVISION LAPTOP
TABLET SMARTPHONE
39% 70% 76% 77%
AD ATTENTION PERCENTAGE
OVERALL ATTENTION PERCENTAGE
30% 71% 93% 100%*
TV had less than half the attention percentage of laptop ads and less than a third of the attention percentage for tablet and smartphone
Generally speaking, pre-roll ensured respondents were attentive to advertising
POTENTIAL AD LOSS DURING MULTI-TASKING
Digital provides an opportunity for increased engagement
while complementing TV campaigns.
100 ADS ON TV
30 ADS WERE SEEN
100 VIDEO ADS ON LAPTOP
71 ADS WERE SEEN
100 ADS ON TABLET
93 ADS WERE SEEN
©2015 YUME. ALL RIGHTS RESERVED.13
IN MULTI-TASKING ENVIRONMENTS
KEY TAKEAWAYS
©2015 YUME. ALL RIGHTS RESERVED.14
Digital devices increase in engagement throughout their experienceWhile laptops and tablets started off with lower engagement than the television, their engagement grew as respondents became more invested in their experience
Ads in digital environments can benefit from increased engagementDigital screens can be particularly advantageous for advertisers because they are typically triggered by a user’s actions, requiring at least a moment of engagement and an opportunity to capture their attention
Most media consumers have experience using multiple screens at onceFrom a past study we found that 80% of respondents had used a smartphone while watching TV, with many also having experience using tablets or phones while watching TV
TV is still the “go-to” medium of choice but . . .Respondents were conditioned to turn on the TV and pay attention to it first before other screens; however, outside of appointment viewing and major events, the television lost the focus of respondents seeking content on other devices
THANK YOUWWW.YUME.COM/RESEARCH
A YUME-COMMISSIONED NIELSEN STUDY