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This Social Innovation Game Plan was produced by Sebastian Gawelowicz as part of the 4-hour World Vision Case Study completed by the 12 World Finalists of LoyaltyGames 2014, the Loyalty and Gamification World Championships (http://www.theloyaltygames.com). All rights reserved.
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2014 WORLD FINALS
Note: All copyright and intellectual property rights remain with the Finalist who authored this submission. Published by Professional Services Champions League (LoyaltyGames) with the author’s permission.
Finalist: SEBASTIAN GAWELOWICZ Country: POLAND
This Game Plan was created in 4 hours as part of the LoyaltyGames 2014 World Finals
http://Sebastian.Gawelowicz.com
Social Innovation Case Study
Sebastian Gawelowicz
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http://Sebastian.Gawelowicz.com
Symbol & Visual Representation
Guiding principles: simplicity, cost-effectiveness, universalism
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Solution #2 Based on a „Child Health Now” slogan, the natural fit seems
to be a watch-like solution. „What time is it?” could be much more
impactful if a good cause is promoted in the process. Premise: every
second matters.
1. a wrist watch with a campaign logo – most pricey option
2. a wrist band imitating a watch – medium-priced option
3. a watch sticker with campaign logo that could be applied to an existing watch – the most cost effective option
Depending on the total cost, the most feasible option can be selected. Or 2
options are available with accordingly adjusted donation levels. E.g. $1 and
$2. Silicone hand watches, US $0.75 - 1.05 / piece, US $0.3-2 / piece. Source: www.alibaba.com
Solution #1 Based on a „Child Health Now” and „Make Change Happen”
slogan a two color shoelaces will be introduced. Each with different color:
gray and orange with „Child Health Now”.
Premise: every step counts.
http://Sebastian.Gawelowicz.com
Mobile Technology | AR
Augmented Reality – a mobile application with database of various clocks. Once an app is opened
and a camera directed towards a clock an animation shows up highlighting campaign-related
information. E.g. # children supported, # country supporters, examples of supported causes
Animation & object-recognition database based on:
– Landmarks – most noteworthy clocks in various locations (e.g. city halls, The Big Ben in
London, The Palace of Culture & Science in Warsaw)
– Child Health Now watch
– Generic watch patterns
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http://Sebastian.Gawelowicz.com
Supporting Organizations & Events
Supporters
• Watch manufacturares
• City Halls
• Public plazas (e.g. Times Square)
• Healthcare organizations
Events
• New Year’s Eve celebrations – incorporating
the „Child Health Now” into a countdown clock
• Public Celebration & Awareness events
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http://Sebastian.Gawelowicz.com
Challenges & Risk
• Cause awareness goods - cost, production, distribution Based on a total budget one of three options will be chosen, an international partner should be identified to mitigate
the risk with order management and local supporters found to facilitate distribution
• AR – limitations in terms of playful design and interactive objects A generic design pattern must exist in a database to show an animation when directed at any clock
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http://Sebastian.Gawelowicz.com
Giving Back Stragy Strategy:
Cultivate local champions and good cause heroes by recognizing their actions and spreading the news to support the cause dedicated to „rich countries” segment.
How it works:
A gamified portal for best supporters/heroes • Supporters have a profile highlighting their contribution on a web portal
• Each contribution is part of a specific cause. Its synopsis can be shared via social media. (e.g. I’ve helped children in X in accessing the water supply)
• Based on personal, geohraphical, and professional background a content-based recommender engine suggest possible causes
• A social media connection is available to download a list of contacts that can be invited to become a part of the platform as supporters and become teammembers of a hero
• Each team has its page with key skills highlighted within categories that can be leveled up, and articles related to supported causes
• Benchmarking within teams, geography is in place
• A portal features a map with list of recent causes that members can contribute to and their completion level.
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http://Sebastian.Gawelowicz.com
Giving Back Stragy Example causes include:
– Identify and talk to a government officials and key stakeholders - e.g. a LinkedIn connections can be leveraged on to find the people connected to an important stakeholder.
– Identify the cause
• Some causes have a completion treshhold, i.e. only if X will be donated the cause will be successfully financed.
• Causes - people can contribute with donations, or their time. – Time can be spent on sending emails to officials identified in other challenges
– or by helping local stakeholders in assessing the problem and finding solutions (e.g. legal advice, engineering advice)
• Once such a cause is supported a beneficiary receives a link to confirm it and cause points are granted to the users responsible
• Upon reaching a certain level a user can become a hero and lead his/her own team
• Supporters are invited for special events with authorities and experts
• They are also awarded by training on a chosen skill conducted by parter companies and/or other community members
Public: • Everyone can press a „thank you” button to nominate a good cause hero
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http://Sebastian.Gawelowicz.com
Channels & Data
Channels:
• Web portal – central hub for all activity
• Email – used for member inivations and stakeholder support. Leveraging on marketing automation and CRM software with exact engagent funnels
Data & Measurement:
• Donation level
• Cause reach & impressions
• # causes supported
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http://Sebastian.Gawelowicz.com
About the game
The Players. Who is the target player age and demographic?
All consumers familiar with web and/or mobile
The Mission.
„Share Your Moment, Make Change Happen” – add a meaning to various experiences by guiding people to participate in different types of activities (from nutrition to leisure). Reinforce the positive aspect of what most people have an opportunity to experience and channel it to a greater good.
Game components & Actions – Missions – challenges to be completed by the players
– Points – collected upon completing a mission
– Achievements – recognition of a job well done
– Badges – visualize achievements
– Countdowns & scarcity – special missions with limited availability
– Progress bar for a change to happen
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http://Sebastian.Gawelowicz.com
Rules & Flow
How to play the game? Medium:
1. Website – a central hub of game activity
2. Mobile application – checkins, game preview
3. Email – daily updates and progress
4. Social media – promoting actions
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Flow
1. User signs up on the website or from a mobile application
2. Weekly Challenge Plan – player is presented with different activities for the week and their „Change” points value
3. The objective is to make as much change as possible through untertaken actions. An individual, community and overall progress bars are presented
http://Sebastian.Gawelowicz.com
Rules & Flow
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Actions within categories: 1. Food – eat something healthy
2. Health – e.g. have a health-check
3. Do something healthy – e.g. have a walk, go to the
gym
4. Have fun – e.g. go to the cinema,
5. Understand the cause – tips and educational
resources
6. Share your knowledge – e.g.teach someone your
language
.
• After completing certain # of actions within a category a
badge is granted
• After each activity a player is given opportunity to share a
picture to the portal, support the cause with donation, a
survey completion
• Users can post an activity request to the platform that can be
shared via social media: 1. I want to learn Spanish and have a conversation with a native
speaker
2. Let’s eat something healthy for lunch and support a good
cause. Who wants to join?
Once published other users can join the activity by adding it to their list.
Points are granted to all upon completion
http://Sebastian.Gawelowicz.com
Rules & Flow Point collection:
5. Checkins – validation vased on pre-determined database of place category (e.g. from Foursquare) or from partners participating in the program
6. Resources read – clicked links are tracked from within the application and website
7. Items scanned – depending on a partner a receipt can be scanned with a smartphone camera to add the points
8. Links provided – for some challenges users might have to look up certain information. E.g. provide location coordinates from Google Maps, a link to article.
Knowledge and skills achieved
In the end players should understand that not everyone will have a chance to experience what they can. Thus, they should appreciate it to the fullest. Last but not least, players should know much more about the cause thanks to the content provided.
Multichannel
The key to success is leveraging on real-life and digital channels and the way they can compliment each other. E.g. tips can be delivered via email with unique tracking code marking the action complete.
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Winners announced during Finals Live Stream
9am (PDT) Saturday August 9, 2014
www.theloyaltygames.com