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Listening skills
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Saxbee Consultants Curriculum and Work-Related Learning Officer
Listening Skills
Learning outcomes• Explain what we mean by listening skills
• Identify why listening skills are important, from an employability perspective
• Identify key reasons why we often fail to listen effectively
• Adopt simple listening techniques to ensure that you listen effectively
Listening Skills
Why listening skills are important
• Improves relationships
• Improves our knowledge
• Improves our understanding
• Prevents problems escalating
• Saves time and energy
• Can save money
• Leads to better results
Listening Skills
Hearing
Listening Skills
To perceive sound via the ear
Listening
Listening Skills
To concentrate on hearing something; heed or pay attention to
Collins English Dictionary
Sweet tasty Orange
Listening Skills
Barriers to effective listening
• Interrupting – knowing the answer
• Trying to be helpful
• Seeing discussion as competition
• Distraction - red flag words – emotional triggers
• Gap searching
Listening Skills
Simple listening technique1. Listen
• Don’t interrupt
• Let the speaker finish
• Concentrate on what is being said and how it is being said
• Make notes if this helps
• Show the speaker that you are listening
2. Question• Check understanding
3. Summarise• Paraphrase what the speaker has just told you
Emotional [email protected]
Listening Skills
Learning outcomes• Explain what we mean by listening skills
• Identify why listening skills are important, from an employability perspective
• Identify key reasons why we often fail to listen effectively
• Adopt simple listening techniques to ensure that you listen effectively
Listening Skills
For details and bookings contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants)
Email :[email protected]
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New
Delhi India Postal Code-110015