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Briefs and Briefing Throwing Down the Gauntlet?

Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

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Briefs and Briefing are deceptively simple processes but the shift of power that occurs means that people need to be careful of what briefs lead to , rather than just seeing it as a chance to pass the puck.

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Page 1: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Briefs andBriefing

Throwing Downthe Gauntlet?

Page 2: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Briefs and BriefingCritical shift of Focus

The Endof theBeginning

Creative BriefCreative Briefing

TheBeginningof the End

‘What’ we Say ‘How’ we Say it

Page 3: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

How OutcomeWhatBoddingtonsis the ultimatesmooth-drinkingpint

less this

more this

Page 4: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

HowWhatTapping intothe Irreverence ofthe Ryanair generation

Easy insurance for young value-conscious Irish people

Outcome

Page 5: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Insightis NOTConfined toConsumers

‘Discovery consists of looking at the same thing as everyone elseand thinking something different’

Albert Szent-Gyorgi

PRODUCT/PROCESS COMPANY ETHOS

BRAND

CULTURE CONSUMER/TRADE

COMMUNICATION

Page 6: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

‘The key to all story endingsis to give the audience whatit wants, but not in the wayit expects’

Adventures in the Screen-TradeWilliam Goldman

Page 7: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

One Briefowned by ALLStakeholdersin CreativeProcess

Page 8: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Collaboration Stereotypes

Page 9: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

66%*ofcommunicationis non-verbal* Social Psychologists cannot agree on the exact figure - you’ll hear estimates from 66% up to 95% but I have erred on the conservative side

Page 10: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Makingthe BriefTangible

Page 11: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

TheIce-RinkCometh

Page 12: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

PropositionSmoposition

Proposition AIBM new range ofadvanced computerswill put you aheadin the human race

Proposition BIBM computerfeatures aresolutions to yourwork problems

Page 13: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Cirque Du Soleil -Rage Against the Machine

GreatBriefsContain Tension

Page 14: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

OrangeLet it be a beamof hope

GreatBriefsareResonant

Page 15: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

What exactly isthe communicationtrying to do ?

TheElevatorPitch

Page 16: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Got MilkTo remind peopleof the horror ofrunning out of milk.

LynxTo dramatise gettingahead in the matinggame in a credible knowing way

Stork MargarineTo put the joyback into baking

What isthe Exact Role forAdvertising?

Page 17: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Sometimesthe Briefis off-Brief

Page 18: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Rigour

Shared Ownership

Iterative Process

Honesty and Feedback at All Stages

Constructive Debate

Throwing Downthe Gauntlet

Ingredientsof Good Briefsand Briefing

Page 19: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

Red Pill ? Blue Pill?

BBHChallengeto LynxU.S. Client?

Page 20: Karen Hand - March 2012 -Presentation to the Marketing Society on Better Briefs and Briefing

So what are WEprepared to DO?