16

In Pursuit of One-to-One Marketing - Mark Estrada, Lucky

Embed Size (px)

Citation preview

Copyright © 2017

[Partner Name] will be talking about its own products and/or services, which it makes available directly to customers. The statements and opinions contained herein are those of [Partner Name] and not of

Oracle. Oracle has not verified any statements or claims herein and assumes no responsibility for such statements or claims.

CAUTIONARY NOTE:

Copyright © 2017

The benefits of one-to-one marketing and how to develop your strategy, including a number of great use cases for incorporating one-to-one

marketing and tips for using Bronto as part of this marketing strategy.

In Pursuit of One-to-One Marketing

#brontosummit

Copyright © 2017

One-to-one marketing is a

customer relationship

management (CRM) strategy

emphasizing personalized

interactions with customers.

WHAT IS ONE-TO-ONE?

Copyright © 2017

• Increase Engagement

• Increase Conversion

• Decrease Customer Loss

WHAT ARE THE BENEFITS?

Copyright © 2017

• Data Health

• Actionable Data

• Available Technology

• Bandwidth

THE PURSUIT

Copyright © 2017

An overview of data housing,

sources, accuracy and integration.

DATA HEALTH

Copyright © 2017

Data that supports business goals

and drives marketing initiatives.

ACTIONABLE DATA

Copyright © 2017

Do you have access to the technology

needed to pursue one-to-one marketing

strategies? Also, do you have the time and

resources available to dedicate to this

initiative?

AVAILABLE TECHNOLOGY & BANDWIDTH

Copyright © 2017

Serving highly relevant content

based on the customer’s profile

information results in higher

engagement across multiple KPI’s

INCREASE ENGAGEMENT

Copyright © 2017

Increase conversion along with

engagement by serving relevant

content based on profile information

then work with your site

merchandisers to drive the experience

through to conversion.

INCREASE CONVERSION

Copyright © 2017

Decrease customer loss by

implementing retention measures

based on behavior data. Then

implement using workflows and

segmentation.

DECREASE CUSTOMER LOSS

Copyright © 2017

One-to-one Marketing is only

effective if you have the data to

support it.

WHERE TO START?

Copyright © 2017

One-to-one Marketing is: meeting

the customers expectation by

leveraging customer profile

information to serve highly relevant

content.

IN CONCLUSION

Copyright © 2017

Thank You

Contact Information

COLOR PALETTE

The color palettes should display the Bronto palette. If not, you can grab the colors from the swatches below with the eyedropper tool.

COLORS & LOGOS

Font: Calibri Regular & Calibri Bold