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Send emails that click IMPORTANCE OF E-COMMERCE PERSONALIZATION IN 20 REVEALING STATS

Importance Of E-Commerce Personalization in 20 Revealing Stats

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Personalization is quickly becoming a massive trend in online marketing and especially important in e-commerce. We look at some of the most revealing recent statistics that show why active, real-time personalization is so important and what opportunities lie ahead of progressive modern marketers that are adopting it as we speak. If you are interested in e-commerce email marketing make sure to check out our blog with weekly fresh resources for every e-commerce marketing team -> http://blog.mojn.com.

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Page 1: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

IMPORTANCE OF E-COMMERCE PERSONALIZATION IN

20 REVEALING STATS!

Page 2: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

75% of consumers like when brands personalize messaging and offers.!

Source: Aberdeen Group!

75%!

Page 3: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

The top reasons for U.S. email users to unsubscribe from a business or non-profit email subscription are too many emails (69%) and content that is no longer relevant (56%).!

Source: cmb!

Page 4: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

Personalized emails improve click-through rates by 14%, and conversion rates by 10%.!

Source: Aberdeen Group!

Page 5: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

61% of consumers prefer offers even if this results in less privacy.!

Source: Monetate!

Page 6: Importance Of E-Commerce Personalization in 20 Revealing Stats

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56% of consumers say they would be more inclined to use a retailer if it offered a good

personalized experience.!Source: o2 - The Rise of Me-tail!

56%!

Page 7: Importance Of E-Commerce Personalization in 20 Revealing Stats

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Nearly three-fourths (74%) of online consumers get frustrated with websites when content (e.g. offers, ads, promotions) appears that has nothing to do with their interests.!

Source: Janrain & Harris Interactive!

Page 8: Importance Of E-Commerce Personalization in 20 Revealing Stats

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O2's study The Rise of Me-tail shows that adding personalization experience to shopping could lift sales by 7.8%.!

Source: o2 - The Rise of Me-tail!

Page 9: Importance Of E-Commerce Personalization in 20 Revealing Stats

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40% of consumers buy more from retailers that personalize the shopping experience across channels.!

Source: mybuys.com!

Page 10: Importance Of E-Commerce Personalization in 20 Revealing Stats

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Emails with personalized subject lines have 26 percent higher unique open rates than non-

personalized emails.!Source: Experian!

26%!

Page 11: Importance Of E-Commerce Personalization in 20 Revealing Stats

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94% of companies agree that personalisation "is critical to current and future success."!

Source: Econsultancy!

Page 12: Importance Of E-Commerce Personalization in 20 Revealing Stats

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80% of marketers define dynamic personalization in email as highly

important.!Source: Adobe & DMA!

80%!

Page 13: Importance Of E-Commerce Personalization in 20 Revealing Stats

DESPITE RESULTS, STATS SHOW VERY SLOW ADOPTION OF PERSONALIZATION TECHNOLOGIES. !

ALL THIS IS GREAT… BUT!!

Page 14: Importance Of E-Commerce Personalization in 20 Revealing Stats

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70% of brands are still not personalizing emails sent to subscribers.!

Source: Experian!

Page 15: Importance Of E-Commerce Personalization in 20 Revealing Stats

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77% of marketers say "dynamic, personalized content" across channels is very important, but

most are still in the planning stages.!Source: Adobe & DMA!

77%!

Page 16: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

Businesses that are currently personalising web experiences and who are also able to quantify the improvement are seeing an increase in sales of 19% on average.!

Source: Econsultancy!

Page 17: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

54% of retailers that use automated product recommendations increased their average order value year over year.!

Source: Forrester Research/shop.org!

Page 18: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

84% of marketing executives say they plan on developing a process to map rich media

content assets to buyer journey stage.!Source: Aberdeen Group!

84%!

Page 19: Importance Of E-Commerce Personalization in 20 Revealing Stats

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60% of marketers struggle to personalize content in real-time, yet 77% believe real-time personalization is crucial.!

Source: Adobe & DMA!

Page 20: Importance Of E-Commerce Personalization in 20 Revealing Stats

WHAT ARE THE OBSTACLES IN THE WAY OF MODERN

MARKETING PERSONALIZATION?!

Page 21: Importance Of E-Commerce Personalization in 20 Revealing Stats

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Almost a half of companies say that IT roadblocks (47%) and legacy technology (46%) are "major barriers" in their personalization efforts.!

Source: Econsultancy + Monetate!

Page 22: Importance Of E-Commerce Personalization in 20 Revealing Stats

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30% of marketers see disparate data sources in their current CRM systems as one of the top obstacles in using CRM to personalize their content.!

Source: Econsultancy + Monetate!

Page 23: Importance Of E-Commerce Personalization in 20 Revealing Stats

Send emails that click!

Scarce resources hold back a large portion (44%) of companies from investing in, or improving, their personalisation efforts.!

Source: Econsultancy + Monetate!

44%!

Page 24: Importance Of E-Commerce Personalization in 20 Revealing Stats
Page 25: Importance Of E-Commerce Personalization in 20 Revealing Stats

Automatic “hassle-free” personalization of e-commerce email campaigns is finally here!!

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SO … HOW CAN MOJN HELP?!

Page 26: Importance Of E-Commerce Personalization in 20 Revealing Stats

FIND MORE ON: mojn.com!