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IAVM 2014-Top 10 Online Tips to Get Butts in Seats
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Kendra Wright| Saffire Events
BUTTS IN SEATS!
TOP 10 ONLINE TIPS TO GET
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HISTORY
Over 120 Events, Venues & Destinations trust Saffire!
MOST IMPORTANT FOR BUTTS
YOUR BRAND
YOUR LAND?
INCREMENTAL REVENUE
EVERY PART Your online presence affects
of your marketing strategy.
THE SAD TRUTH
40-60% of the people who visit your website will
only visit the homepage before leaving your website.
98% of anonymous online prospects enter a website
looking for something, yet still leave anonymous.
GREAT HOMEPAGE CHECKLIST • Clear navigation
• Relevant content
• Calls to action
• Good search
• Fast load
• Clean layout
• Compelling imagery
• Interactivity
LAYOUT Clean
1
THE GOOD
COMPARE &
CONTRAST
TO USERS:
THE CAPITAL “F”
Imagery Compelling
2
WHAT IS A WEB WITHOUT IMAGERY?
GREAT IMAGERY Clearly
is key.
EVER TAKEN 10% of photos
were taken in the last 12 months.
Interactivity Enticing
3
2 INTERACTIVITY
VISITED WHAT’S THE MOST
BESIDES HOMEPAGE?
EVENT SCHEDULE
PHOTO INTERACTIVITY
PHOTO UPLOADS
12 TIMES Video watchers are
more likely to purchase.
VIDEOS NEAR BUYING OPPS
GIVE AWAY FREE STUFF
BOOTH #2244
Interactivity The Ultimate
4
TICKETS DO YOU SELL
ONLINE?
GET TICKETS HERE BUY TICKETS TICKETS & DEALS
WHICH DOOR WOULD YOU CLICK?
1 2 3
BUTTON NAMES
STEAL OF A DEAL • Bundle tickets together for one show.
• Family 5-pack
BUNDLE TICKETS
One big show with three smaller ones
ADD COUNTDOWN TO TIX
Content Managing Your
5
IS THIS HOW YOU MANAGE YOURS?
YOU MUST BE IN CONTROL
OF YOUR WEBSITE CONTENT.
MANAGE YOUR CONTENT
…BUT ALSO HERE…
…AND HERE!
MOBILE Great
6
Presence
MOBILE How many have a
optimized website?
Really Old Days
Fairly Old Days
Now
SOFA MAXIMIZE
the
MOBILE PURCHASE
DON’T FORGET TABLET!
7
Strategy
EMAIL How many of you
your customers?
MOST PREDICTAVE OF A SALE
EVEN ON MOBILE
ANATOMY OF SUCCESS Big Email List
Lots Opened
Lots Clicked
$$$
Get a big email LIST Get started, and keep it going
EMAIL SIGNUP ON ALL PAGES
Get lots of OPENS
Good subject line + Sent at right time
SUBJECT LINE BEST PRACTICES • Subject recognizable
• Action words
• Not too spammy
• Also From name
Get lots of CLICKS
Good content & images
DON’T TELL THE WHOLE STORY
WHY GET THEM TO YOUR SITE?
CONSIDER A PYRAMID
one main story
two smaller features
TEST AGAINST EACH OTHER
two smaller features
SOCIAL
8
Strategy
ADVERTISE How many of you
on Facebook?
FOCUS ON FACEBOOK
Free Facebook is Dwindling. BUT YOU MAY HAVE HEARD…
THE OLD WORLD
THE NEW WORLD In September, Facebook made a change to its algorithm, drastically
reducing the reach of business posts.
In December, they did it again.
Now an estimated only 3% of your followers will see your posts if you
don’t advertise.
If you are posting, you must “pay to play.”
WHY? USER EXPERIENCE
& CA$H
NEW FACEBOOK STRATEGIES
1. Re-evaluate your Facebook investment.
2. Optimize posts for sharing.
3. Engage your fans elsewhere.
4. Pay up. (cheap… for now)
FACEBOOK AD TARGETING • Your Facebook followers & (potentially) their friends
• Your email list & (potentially) “look-alikes”
• People who went to your website
• People who are interested in related organizations
HOW FAR DOES YOUR MONEY GO?
TESTING,
9
Testing…
GOOGLE HEAT MAP
GO TO: BEHAVIOR>IN-PAGE ANALYTICS>SHOW COLOR
FACEBOOK ADS With your emails and social media, it has never been cheaper or
easier to see what gets results.
EMAIL LAYOUT & CONTENT
THEN APPLY EVERYWHERE!
PUT IT HERE
…AND HERE
AND MOST IMPORTANTLY…
ORGANIZED
10 Get
EDITORIAL CALENDAR
www.SaffireEvents.com/calendar
ONLINE + YOU
Don’t forget to drop off your
business cards.
FREE ONLINE MARKETING TIPS
Website www.saffireevents.com
The Amplifier www.saffireevents.com/podcast
Facebook Saffire Events
Twitter @SaffireEvents
Instagram saffireevents
Pinterest saffireevents
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Questions?