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HELLO.

How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

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Samantha Massaglia Preso from my lecture at St. Cloud State University. St. Cloud, Minnesota. Several videos were included in the presentation: Video #1 plays after Slide 13 ('Because it looks like this.') http://vimeo.com/89527215 Video #2 plays after Slide 30 ('Updated in 2006.') https://www.youtube.com/watch?v=hibyAJOSW8U Video #3 plays after Slide 40 ('TOMS Shoes.') https://www.youtube.com/watch?v=7MV3HWQHl1s Video #4 plays after Slide 41 ('Soap Box Soaps.') https://www.youtube.com/watch?v=BjZnNK4PQBk Video # 5 plays after Slide 54 ('Generation Z advertisements will look like.') https://www.youtube.com/watch?v=EPDmrZDpmqQ

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Page 1: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

HELLO.

Page 2: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CAN ADVERTISING BE A WIN-WIN FOR BUSINESS AND CONSUMERS?

Page 3: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

YES.

Page 4: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

A REVOLUTION IS UNDERWAY.

Page 5: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CONVERGENCE:NEW CONSUMERS

NEW TECHNOLOGYACTS OF BRAVERY

Page 6: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CONSUMERS

Page 7: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

MILLENNIALSBiggest generation in human history 80 million in U.S. 1.8 billion in the world 1st global generation $1.4 trillion spending power in the U.S. by 2020

http://upstart.bizjournals.com/resources/advice/2014/05/20/how-­‐do-­‐you-­‐sell-­‐to-­‐ad-­‐hating-­‐dollar-­‐watching.html?page=all Image: Bill Dickinson

Page 8: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

“THE HOLY GRAIL OF POTENTIAL CUSTOMERS.”

Page 9: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

WANT TO CREATE AN AUTHENTIC, EQUITABLE WORLD.

STEWARDSHIP AND SUSTAINABILITY.

Page 10: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

DEMAND A “PARTICIPATION ECONOMY.”CONSULT. CONTRIBUTE. CO-CREATE.

Page 11: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

WORLD = CO-OP.

Image: Ed Yourdon

Page 12: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SHARING & COLLABORATIVE ECONOMY Socio-economic system built around sharing of human and physical resources.

Swapping. Exchanging. Collective Purchasing. Shared Ownership. Co-Creation.

Page 13: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers
Page 14: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

84% OF CONSUMERS “DON’T LIKE OR TRUST ALL FORMS OF ADVERTISING.”

Page 15: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

BECAUSE IT LOOKS LIKE THIS:

Page 16: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

85% “correlate their purchasing decisions and their willingness to recommend a brand to the

social good efforts a company is making.”

http://www.entrepreneur.com/article/237243

Page 17: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

TECHNOLOGY INTERNET

Biggest repository of human knowledge. )

SOCIAL MEDIA Citizens worldwide have unprecedented access to information about corporate behavior via social media.

MOBILE Mobile devices are the first thing 80% of Millennials reach for in the morning.

Page 18: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

GLOBAL STUDY RESULTS:“More than any other platform,

mobile phones have initiated a global youth digital culture.”

“Twitter has become the new CNN.”

http://www.hufEingtonpost.com/susan-­‐moeller/new-­‐study-­‐mobile-­‐phones-­‐p_b_1927945.html    Image: Gary Lerude

Page 19: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

By 2100, we will have 100 times as many computing devices as there are grains of

sand on all the world’s beaches.”

http://www.thegenzeffect.com  

Page 20: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

The world’s first global community (majority population) has: •money to spend • ability to monitor business practices • expectation of social good • instant access to worldwide network of peers • constantly growing body of information, accessible on mobile devices

IN OTHER WORDS….

Page 21: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

WE’RE LIVING IN A NEW WORLD.

Page 22: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

THE AGE OF SOCIALLY RESPONSIBLE BUSINESS

Page 23: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

“Never has there been a more exciting time for all of us to explore this next great frontier … where doing good, really is good for business.”

~Sir Richard Branson

Page 24: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

90% OF GLOBAL CITIZENS SAY THEY WOULD BOYCOTT IF THEY LEARNED OF

IRRESPONSIBLE BEHAVIOR.”

http://www.conecomm.com/2013-­‐global-­‐csr-­‐study-­‐release  

Page 25: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

“EMBRACE TRANSPARENCY AND OPENNESS LIKE NEVER BEFORE, AND CONSUMERS WILL REWARD YOU FOR IT.”

“CONVERSELY, THEY MAY WELL VOTE WITH THEIR WALLETS IF YOU DON’T.”

http://www.cohnwolfe.com/en/news/give-­‐us-­‐truth-­‐us-­‐uk-­‐and-­‐china-­‐consumers-­‐demand-­‐honest-­‐and-­‐ethics-­‐global-­‐brands    

Page 26: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

DOES SOCIALLY RESPONSIBLE BUSINESS LEAD TO SOCIALLY

RESPONSIBLE ….ADVERTISING?????

Page 27: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CASE STUDY: BEAUTY REDEFINED

Page 28: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CHALLENGEALTERED IMAGES OF WOMEN IN THE MEDIA

LEAD TO UNHEALTHY BODY IMAGE

Page 29: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SOLUTIONCONSUMERS DEMAND IMAGES OF REAL PEOPLE IN ADS. NO PHOTOSHOP!

Page 30: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

HERE’S HOW CONSUMERS FORCED A $1.5 TRILLION DOLLAR INDUSTRY (AND ITS ADVERTISING) TO DRAMATICALLY

CHANGE IN ONE DECADE.

Page 31: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

DOVE “CAMPAIGN FOR REAL BEAUTY”2004

Page 32: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SALES INCREASED BY 600% IN FIRST TWO MONTHS

http://www.fool.com/investing/general/2014/02/11/brands-­‐like-­‐aerie-­‐still-­‐testing-­‐the-­‐waters-­‐with-­‐un.aspx    

Page 33: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

UPDATED IN 2006

Page 34: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

DARLING MAGAZINE 2009

(started by Millennials)

Page 35: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

VERILY MAGAZINE 2011

(started by Millennials)

First No Photoshop Magazine

Page 36: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SEVENTEEN MAGAZINE 2012

Online petition against magazine airbrushing created by 8th grader

• 80,000 signatures from around the world

• Seventeen Magazine agrees to use “only images of real girls and models who are healthy.”

Page 37: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

TRUTH IN ADVERTISING ACT2014

Bill introduced to Congress making it illegal to alter body images in ads. Reintroduced to Congress in 2015.

Page 38: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

AERIE: “THE REAL YOU IS SEXY” 2014

Page 39: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

#AERIREAL 42,000+ TWEETS

9,000+ INSTAGRAM PHOTOS

Page 40: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

MODCLOTH2014

First retailer to sign Anti-Photoshop pledge

(started by Millennials)

Page 41: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SOCIALLY RESPONSIBLE BUSINESS BECOMES BUSINESS THAT SERVES A SOCIAL PURPOSE

NEXT FRONTIER:

Page 42: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

1 FOR 1 BUSINESS MODEL THAT HELPS ADDRESS NEED

Page 43: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

TOMS SHOES

Page 44: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SOAP BOX SOAPS

Page 45: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

B-CORPORATIONS FOR-PROFIT COMPANIES THAT

PLEDGE TO ACHIEVE SOCIAL GOALS AS WELL AS BUSINESS ONES.

Certified. Cannot abandon social mission. Shareholders can sue. More than 1,000 in the U.S.

Page 46: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

OCT. 6, 2014 SIX MONTHS AGO…

Page 47: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

29 RIVAL GLOBAL CORPORATIONS (including global advertising conglomerate Omnicom)

LAUNCH DIGITAL PLATFORM FOR MILLENNIALS TO TAKE ACTION

AGAINST CLIMATE CHANGE.

http://linkis.com/gu.com/p/427t4/WAZ80  Image: Nicola Jones

Page 48: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

COLLECTIVELY.ORG

Page 49: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

“COLLECTIVELY WILL CONNECT MILLENNIALS TO THE INNOVATIONS THAT

ARE SHAPING THE FUTURE, MAKING IT EASY FOR THEM TO ACT, BUY, INVEST AND PROMOTE THE IDEAS THAT THEY BELIEVE

IN. TO BE PART OF THE SOLUTION.”

Page 50: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

“AS INDIVIDUALS WE ARE POWERLESS, BUT COLLECTIVELY WE ARE POWERFUL. PEOPLE

ARE MOVING AWAY FROM THINKING ABOUT MY WORLD, MY FAMILY AND MY

NEXT DOOR NEIGHBOR TO OUR WORLD.”

Page 51: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

NO CORPORATE BRANDING WILL APPEAR ON THE PLATFORM.

Page 52: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

FACEBOOK, TWITTER, GOOGLE ARE ALSO PARTNERS.

Page 53: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

SEE WHAT HAPPENED?

Page 54: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

IN ONE DECADE, CONSUMERS, CORPORATIONS AND ADVERTISERS WENT FROM DISCUSSING ALTERED PHOTOS TO SAVING THE PLANET !

Page 55: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

WHAT’S NEXT?

Page 56: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

GENERATION Z“The Generators.” Un-vertising UGC 5 most influential celebrities among viewers

ages 13-18 are all YouTube ‘stars’

Image: Bill Dickinson

Page 57: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

GENERATION Z ADVERTISEMENTS WILL LOOK LIKE

Page 58: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers
Page 59: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

UBERHAXORNOVA“Almost 2 billion views.”

Page 60: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

1. Global citizens challenge businesses to solve social crises 2. Demographic shift to a post-generational world 3. Emergence of first Global Citizens. (‘Cultural Diplomats’) 4. Next generation of Social Institutions

TRENDS TO WATCH

Page 61: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CAN ADVERTISING BE A WIN-WIN FOR BUSINESS AND CONSUMERS?

Page 62: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

YES, BUT

Page 63: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

IT REQUIRES BRAVERY.

Page 64: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

CONSUMER BRAVERY =RAISING VOICES AND DEMANDING CHANGE

ADVERTISING BRAVERY =ABANDONING OUT-DATED (BUT SUCCESSFUL) TACTICS

IN FAVOR OF CONSUMER INVOLVEMENT, NEW MESSAGING, NEW MEDIA

Page 65: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

1. When you hear the word 'advertising', what's your first reaction? Positive? Negative? Why?

2. Has there ever been an advertisement that inspired you? 3. Has there ever been an advertisement that you felt was dishonest? That you

felt tried to manipulate you? 4. If so, did you take any action in response? 5. Do you agree that your generation has different expectations for

advertisements? 6. Are there any businesses that you find inspiring? If so, what about them do

you find inspiring? 7. Do you agree that business can / should solve social challenges? 8. What role do you feel that government can / should play in solving these challenges?

QUESTIONS

Page 66: How Millennials, Technology and Acts of Bravery are Helping Advertising Become a Win-Win for Business and Consumers

Samantha Massaglia [email protected]

THANK YOU!