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What?
● Cisco Systems
● Manufacturers of shiny interweb data packet
shoving technologies
● Internationally recognised certification
What (for example)?
Cisco Engineers
and network
engineers in
general play with
these kind of
devices
Where (in OU terms)?
● Undergrad T216 - CCNA
certification
● Postgrad - F56 - CCNP
(x3) and CCNA-Security
certification
My Perceived Problem … ctd?
It is a matter of perspective … and a collective problem
Cisco Certification > OU
OU > Cisco Modules
Opportunity
Creation of a leaky module
Educate OU students and be seen by the global Cisco
community
Opportunity - Teach by Twitter
Daily updates
‘Edusnippets’ in sync with
T216 Cisco study
From 2 to 4 times a day
All Free!
● We cannot predict what platform our
students/customers prefer to use
○ it could be a smart phone / tablet
○ or a web browser
○ or a specific application
● Nor should we care
● Developers everywhere have created the
software for us, for free
● so, lets use them all
Automate ...
● Automate, Automate, Automate
● Sequential CSV’s of Cisco related content○ Follows study calendar
○ We know more-or-less when students will be covering
content
● Use a separate CSV with weekly reminders○ what should you be studying
○ what assignments are due
○ day schools (classes) or other module events
● As we are externally facing, occasional
information on the course opportunities we
offer○ Covert rather than overt
Automation continued ...
● Why CSV …
○ they work with the Hootsuite publisher
tools
■ but no repetition
○ they must be 5 mins or more apart
○ there has to be less than 140 characters,
as Twitter is the lowest denominator
■ requiring precision
● We generated over 1000+ automated
updates, which can be reused, amended,
added to etc
Impact ...
T216 14J has 400 students, best
effort estimates put at around 25% to
30% participation in social media
Yet, we note that there is a
community of 700 to 1000
We get many ‘faves’, RT’s, likes,
comments, shares … for some posts
many, others few and of course none
on others
Assessing Impact ...
● Feedback is very positive.
● With ethics approval now secured, in
May. I will be conducting research into
the perspective of all users.
○ Both internal and external.
● Watch this space
The End ...
“Judge someone by
their questions
rather than by
their answers.”
― Voltaire