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FFunction Harnessing the power (and credibility) of data in your PR strategy Sébastien Pierre FFunction @Engagement+Impact CPRS Montréal, 02 juin 2015

Harnessing the Power (and Credibility) of Data in your PR Strategy

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Page 1: Harnessing the Power (and Credibility) of Data in your PR Strategy

FFunction

Harnessing the power (and credibility) of data

in your PR strategy

Sébastien Pierre FFunction@Engagement+Impact CPRS

Montréal, 02 juin 2015

Page 2: Harnessing the Power (and Credibility) of Data in your PR Strategy
Page 3: Harnessing the Power (and Credibility) of Data in your PR Strategy
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It's not random that I'm talking here

In front of PR & communication professionals

(I'm a software engineer)

Page 7: Harnessing the Power (and Credibility) of Data in your PR Strategy

It's because of a driving force

that pushed me into this field

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Page 9: Harnessing the Power (and Credibility) of Data in your PR Strategy

And this force is having an impact

on many levels of our personal

and professional life

Page 10: Harnessing the Power (and Credibility) of Data in your PR Strategy
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BIGDATA

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Les données: une matière première à exploiter

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The question is why are we seeing

such a trend, and why are so many

organizations jumping on the bandwagon

Page 16: Harnessing the Power (and Credibility) of Data in your PR Strategy

I

Internet & the new landscapeof communication

Page 17: Harnessing the Power (and Credibility) of Data in your PR Strategy

The Internet caused

a few dramatic changes

that have deeply impacted

the way we communicate

over the last 10 years

Page 18: Harnessing the Power (and Credibility) of Data in your PR Strategy

EVERYBODY IS A NEWS SOURCE

Blogs gave individuals a voice

and allowed them to reach millions,

competing with major news sources.

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THE RISE OF CONVERSATION

The communication dynamic

shifted from broadcast (one-way)

to online conversation.

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DIVERSIFICATION OF CHANNELS

From 140-characters (Twitter) to 5min reads

(Medium), from quick snaps (Instagram) to live

video (Periscope), from visual scrapbooks (Pinterest)

to wonderful bazaar (Tumblr), from friends (Facebook) to

colleagues (LinkedIn),Etc..

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All these important changes

happened rather quickly

and had a deep impact on our expectations

as consumers of information

Page 22: Harnessing the Power (and Credibility) of Data in your PR Strategy

1. MORE VISUALS! The rise of Instagram, Pinterest, Twitter cards (and Infographics!) is directly related to the fact that we're drowning in text, and need more diversity in the content we're consuming.

Page 23: Harnessing the Power (and Credibility) of Data in your PR Strategy

2. MORE INTERACTION! Only a few people will read through half of a web article. Interaction, animation and visual storytelling allow to turn passive readers into active participants.

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3. MORE ENGAGEMENT! The notion of community of readers/users is increasingly important. Sharing & conversations are key to engagement.

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These changes happened at the same time

as data was becoming more easily available

and that people started to explore

how to use it in their communication.

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Data as a creative material

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Data as a creative material

Similar diversity, Philipp Steinweber & Andreas Koller, 2001

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II

Early Adopters

Page 29: Harnessing the Power (and Credibility) of Data in your PR Strategy

EARLY ADOPTER

The New York Times

Page 30: Harnessing the Power (and Credibility) of Data in your PR Strategy

Context News industry on the decline, people less inclined to pay for news, rise of tablet/mobile, print format less relevant.

Page 31: Harnessing the Power (and Credibility) of Data in your PR Strategy

Approach Create data-driven articles that offer a unique perspective in our world.

Page 32: Harnessing the Power (and Credibility) of Data in your PR Strategy

Approach Create unique visual storytelling that create an engaging reading experience.

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Result The New York Times managed to make its content unique and very valuable.

Other news sources have jumped onto the bandwagon.

Data-journalism is now a thing.

Page 34: Harnessing the Power (and Credibility) of Data in your PR Strategy

EARLY ADOPTERGeneral Electric

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Context Complex world-class challenges: infrastructure, renewable energy, affordable health care.

How to bring these daunting topics to life and make them compelling to a general audience?

Learn more: https://hbr.org/2013/05/how-ge-uses-data-visualization/

Page 36: Harnessing the Power (and Credibility) of Data in your PR Strategy

Approach Create data-driven articles that offer a unique perspective in our world.

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Visualizing.org Create an online community where organizations share data and people create visualizations, infographics & narratives.

Page 38: Harnessing the Power (and Credibility) of Data in your PR Strategy

Results GE positioned as a data-driven company greatly increases its credibility. The community involvement and reaching out to a general audience reinforced its brand and the issues the company is trying to solve.

Page 39: Harnessing the Power (and Credibility) of Data in your PR Strategy

CASE STUDY

The Bill & Melinda Gates Foundation

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«  Around the world, institutions are maximizing 

their impact by becoming increasingly

transparent. This follows a fundamental truth: 

that access to information and data fosters 

effective collaboration.»

Page 41: Harnessing the Power (and Credibility) of Data in your PR Strategy

Context Data sharing and transparency increase impact & foster collaboration.

“"Bill is about numbers," says Steiner. "He wants to see the data. He values data more than ideology." (Roy Steiner)

Learn more: http://www.gatesfoundation.org/How-We-Work/General-Information/Information-Sharing-Approach

Page 42: Harnessing the Power (and Credibility) of Data in your PR Strategy

Approach Create infographics targeted to specific causes, with an emphasis on factual information supporting the foundation's goals

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Approach Create an interactive, engaging reading experience with the annual letter, using data, numbers, charts and photos.

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Approach Leverage social media and create snackable bits of information, either in the form of short videos or infographic tiles.

Page 45: Harnessing the Power (and Credibility) of Data in your PR Strategy

Results The Foundation managed to bring many subjects to the forefront of international news, including the eradication of malaria, the challenge of reducing maternal mortality or the importance of mobile payments for developing countries.

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III

TYPES OF DATA

Page 47: Harnessing the Power (and Credibility) of Data in your PR Strategy

TYPES OF DATA

Statistics & Factoids

Page 48: Harnessing the Power (and Credibility) of Data in your PR Strategy

Source: Inequality.org

 « In the United States, income inequality, 

or the gap between the rich and everyone else, 

has been growing markedly »

Page 49: Harnessing the Power (and Credibility) of Data in your PR Strategy

Source: Inequality.org

« In 2009, CEOs of major U.S. corporations 

averaged 263 times the average compensation of 

American workers. »

Page 50: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: WorldBank

PRESS RELEASEIndonesia and World Bank Group to join forces to reduce child stunting and maternal mortality

Jakarta, May 21 2015 – In an effort to fight two major health issues – childhood stunting and women dying during childbirth -- Indonesia and the World Bank Group have agreed to seek immediate ways to reduce both preventable health problems. The decision followed a meeting between Indonesia President Joko Widodo and Bank Group President Jim Yong Kim in the presidential palace.

Kim said today that the Bank’s discussions with Indonesian authorities on the health issues will begin in the coming weeks and involve experts who have worked on both stunting and maternal mortality in a range of middle- and low-income countries, including China, Turkey, and Brazil. The two leaders spoke in their meeting of the urgency to tackle the issues, citing statistics that show 37 percent of all children in Indonesia are stunted and a maternal mortality rate of 190 out of 100,000 live births. Both rates are very high for a middle-income country.

“Stunting not only hurts physical growth – it also diminishes mental capacity,” Kim said today in a speech before students and faculty at the University of Indonesia. “ These children, and this country, pay a devastating price for this entirely preventable situation. It should not be allowed to persist.”

On the country’s high rates of maternal mortality, Kim said: “Indonesia has been able to reduce this slightly in recent years, but the rate is still excessively high considering Indonesia’s economic status and that women have access to universal maternal health coverage. We would very much like to bring the whole of our global knowledge on both of these issues to help Indonesia find solutions and dramatically reduce the incidence of stunting and maternal deaths.”

Kim added: “We are working with countries around the globe, including China, on ways to improve their delivery of health care and we welcome the opportunity to share lessons with Indonesia to see what might work best here,” said Dr. Kim. “We have reorganized the World Bank Group and are now faster and better at sharing global knowledge that can fix problems and improve people’s lives.”

Kim, who is a medical doctor and anthropologist by training, praised President Widodo for deciding to commit more resources to invest in the health of Indonesians through expanded universal coverage. Indonesia now spends only 1.2 percent of GDP on health care, one of the lowest rates in the world.

The announcement on health is part of a broader plan by the World Bank Group to support Indonesia’s development objectives. Over the next three to four years the Bank will provide more than $11 billion in financing for investments in critical infrastructure including energy, sea ports, better tax collection, and human development programs. The World Bank Group will also work with Indonesia to improve its business climate to attract more investors.

Kim’s announcement came during his first visit to Indonesia, where he also met with doctors and nurses at a health clinic in Central Java. In a public speech at the University of Indonesia, Dr. Kim reiterated that Indonesia has made remarkable gains by halving the poverty rate to 11.3 percent in 15 years and it can make even more progress if it increases investments in the health of its people.

World BankPress Release

Page 51: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: WorldBank

PRESS RELEASEIndonesia and World Bank Group to join forces to reduce child stunting and maternal mortality

Jakarta, May 21 2015 – In an effort to fight two major health issues – childhood stunting and women dying during childbirth -- Indonesia and the World Bank Group have agreed to seek immediate ways to reduce both preventable health problems. The decision followed a meeting between Indonesia President Joko Widodo and Bank Group President Jim Yong Kim in the presidential palace.

Kim said today that the Bank’s discussions with Indonesian authorities on the health issues will begin in the coming weeks and involve experts who have worked on both stunting and maternal mortality in a range of middle- and low-income countries, including China, Turkey, and Brazil. The two leaders spoke in their meeting of the urgency to tackle the issues, citing statistics that show 37 percent of all children in Indonesia are stunted and a maternal mortality rate of 190 out of 100,000 live births. Both rates are very high for a middle-income country.

“Stunting not only hurts physical growth – it also diminishes mental capacity,” Kim said today in a speech before students and faculty at the University of Indonesia. “ These children, and this country, pay a devastating price for this entirely preventable situation. It should not be allowed to persist.”

On the country’s high rates of maternal mortality, Kim said: “Indonesia has been able to reduce this slightly in recent years, but the rate is still excessively high considering Indonesia’s economic status and that women have access to universal maternal health coverage. We would very much like to bring the whole of our global knowledge on both of these issues to help Indonesia find solutions and dramatically reduce the incidence of stunting and maternal deaths.”

Kim added: “We are working with countries around the globe, including China, on ways to improve their delivery of health care and we welcome the opportunity to share lessons with Indonesia to see what might work best here,” said Dr. Kim. “We have reorganized the World Bank Group and are now faster and better at sharing global knowledge that can fix problems and improve people’s lives.”

Kim, who is a medical doctor and anthropologist by training, praised President Widodo for deciding to commit more resources to invest in the health of Indonesians through expanded universal coverage. Indonesia now spends only 1.2 percent of GDP on health care, one of the lowest rates in the world.

The announcement on health is part of a broader plan by the World Bank Group to support Indonesia’s development objectives. Over the next three to four years the Bank will provide more than $11 billion in financing for investments in critical infrastructure including energy, sea ports, better tax collection, and human development programs. The World Bank Group will also work with Indonesia to improve its business climate to attract more investors.

Kim’s announcement came during his first visit to Indonesia, where he also met with doctors and nurses at a health clinic in Central Java. In a public speech at the University of Indonesia, Dr. Kim reiterated that Indonesia has made remarkable gains by halving the poverty rate to 11.3 percent in 15 years and it can make even more progress if it increases investments in the health of its people.

“37% of children in Indonesia are stunted”

Page 52: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: WorldBank

PRESS RELEASEIndonesia and World Bank Group to join forces to reduce child stunting and maternal mortality

Jakarta, May 21 2015 – In an effort to fight two major health issues – childhood stunting and women dying during childbirth -- Indonesia and the World Bank Group have agreed to seek immediate ways to reduce both preventable health problems. The decision followed a meeting between Indonesia President Joko Widodo and Bank Group President Jim Yong Kim in the presidential palace.

Kim said today that the Bank’s discussions with Indonesian authorities on the health issues will begin in the coming weeks and involve experts who have worked on both stunting and maternal mortality in a range of middle- and low-income countries, including China, Turkey, and Brazil. The two leaders spoke in their meeting of the urgency to tackle the issues, citing statistics that show 37 percent of all children in Indonesia are stunted and a maternal mortality rate of 190 out of 100,000 live births. Both rates are very high for a middle-income country.

“Stunting not only hurts physical growth – it also diminishes mental capacity,” Kim said today in a speech before students and faculty at the University of Indonesia. “ These children, and this country, pay a devastating price for this entirely preventable situation. It should not be allowed to persist.”

On the country’s high rates of maternal mortality, Kim said: “Indonesia has been able to reduce this slightly in recent years, but the rate is still excessively high considering Indonesia’s economic status and that women have access to universal maternal health coverage. We would very much like to bring the whole of our global knowledge on both of these issues to help Indonesia find solutions and dramatically reduce the incidence of stunting and maternal deaths.”

Kim added: “We are working with countries around the globe, including China, on ways to improve their delivery of health care and we welcome the opportunity to share lessons with Indonesia to see what might work best here,” said Dr. Kim. “We have reorganized the World Bank Group and are now faster and better at sharing global knowledge that can fix problems and improve people’s lives.”

Kim, who is a medical doctor and anthropologist by training, praised President Widodo for deciding to commit more resources to invest in the health of Indonesians through expanded universal coverage. Indonesia now spends only 1.2 percent of GDP on health care, one of the lowest rates in the world.

The announcement on health is part of a broader plan by the World Bank Group to support Indonesia’s development objectives. Over the next three to four years the Bank will provide more than $11 billion in financing for investments in critical infrastructure including energy, sea ports, better tax collection, and human development programs. The World Bank Group will also work with Indonesia to improve its business climate to attract more investors.

Kim’s announcement came during his first visit to Indonesia, where he also met with doctors and nurses at a health clinic in Central Java. In a public speech at the University of Indonesia, Dr. Kim reiterated that Indonesia has made remarkable gains by halving the poverty rate to 11.3 percent in 15 years and it can make even more progress if it increases investments in the health of its people.

“Indonesia now spends only 1.2 percent of GDP on health care”

Page 53: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: Quebecor

Quebecor Announces Sale of Archambault Group’s Retail Business to Renaud-Bray

Quebecor announced today that it has reached an agreement to sell Archambault Group’s retail operations to Renaud-Bray. The transaction includes the 14 Archambault stores, the archambault.ca website, and the English-language Paragraphe Bookstore.The transaction is subject to Competition Bureau approval.

“The retail sector has had to face tall challenges because of technological change and the advent of digital platforms, upheavals which have reshaped consumer habits,” commented Pierre Dion, President and CEO of Quebecor.“Today, the competition isn’t the shop across the street; it comes from major international players. Therefore, we are pleased that this transaction will keep Archambault’s retail operations in Québec hands. Renaud-Bray has built its reputation by developing the market for French-language cultural goods and offering Quebecers quality products,” Mr. Dion added.

“We thank all the employees who have helped make Archambault one of the most respected companies in Québec,” said Pierre Dion.

Pending the Competition Bureau’s decision, Quebecor will continue managing all of Archambault Group’s properties.

“Culture is at the core of our mission and according to our last annual cultural report, our investment in culture is worth a total of $498 million. It is important to note that Quebecor will remain an important player in the book industry through its 18 general literature publishing houses, including Les Éditions de l’Homme, Libre Expression, L’Hexagone, VLB Éditeur, Les Éditions du Trécarré and Les Éditions de la Bagnole, as well as its distribution arm Messageries A.D.P., and the academic publisher CEC Publishing. In music and concerts, Quebecor intends to remain a Québec leader through the operations of Musicor and Select,” Mr. Dion stated.

It should also be mentioned that Quebecor is deeply committed to the community, distributing donations and sponsorships worth nearly $30 million every year, more than half of which goes to numerous organizations, events and venues devoted to the arts and culture.The organizations supported by Quebecor include the Théâtre du Rideau Vert, Espace Félix-Leclerc,the Trois-Rivières International Poetry Festival, Les Correspondances d’Eastman, the Festival de musique émergente in Abitibi-Témiscamingue, Festi Jazz international in Rimouski, Jonquière en Musique, the Société professionnelle des auteurs et des compositeurs du Québec (SPACQ), the Musée national des beaux-arts du Québec and the Festival de nouveau cinéma.Quebecor also launched and fully funds the major philanthropic project Éléphant: The Memory of Québec Cinema, which is dedicated to preserving Québec’s cinematic heritage.

QuebecorPress Release

Page 54: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: Quebecor

Quebecor Announces Sale of Archambault Group’s Retail Business to Renaud-Bray

Quebecor announced today that it has reached an agreement to sell Archambault Group’s retail operations to Renaud-Bray. The transaction includes the 14 Archambault stores, the archambault.ca website, and the English-language Paragraphe Bookstore.The transaction is subject to Competition Bureau approval.

“The retail sector has had to face tall challenges because of technological change and the advent of digital platforms, upheavals which have reshaped consumer habits,” commented Pierre Dion, President and CEO of Quebecor.“Today, the competition isn’t the shop across the street; it comes from major international players. Therefore, we are pleased that this transaction will keep Archambault’s retail operations in Québec hands. Renaud-Bray has built its reputation by developing the market for French-language cultural goods and offering Quebecers quality products,” Mr. Dion added.

“We thank all the employees who have helped make Archambault one of the most respected companies in Québec,” said Pierre Dion.

Pending the Competition Bureau’s decision, Quebecor will continue managing all of Archambault Group’s properties.

“Culture is at the core of our mission and according to our last annual cultural report, our investment in culture is worth a total of $498 million. It is important to note that Quebecor will remain an important player in the book industry through its 18 general literature publishing houses, including Les Éditions de l’Homme, Libre Expression, L’Hexagone, VLB Éditeur, Les Éditions du Trécarré and Les Éditions de la Bagnole, as well as its distribution arm Messageries A.D.P., and the academic publisher CEC Publishing. In music and concerts, Quebecor intends to remain a Québec leader through the operations of Musicor and Select,” Mr. Dion stated.

It should also be mentioned that Quebecor is deeply committed to the community, distributing donations and sponsorships worth nearly $30 million every year, more than half of which goes to numerous organizations, events and venues devoted to the arts and culture.The organizations supported by Quebecor include the Théâtre du Rideau Vert, Espace Félix-Leclerc,the Trois-Rivières International Poetry Festival, Les Correspondances d’Eastman, the Festival de musique émergente in Abitibi-Témiscamingue, Festi Jazz international in Rimouski, Jonquière en Musique, the Société professionnelle des auteurs et des compositeurs du Québec (SPACQ), the Musée national des beaux-arts du Québec and the Festival de nouveau cinéma.Quebecor also launched and fully funds the major philanthropic project Éléphant: The Memory of Québec Cinema, which is dedicated to preserving Québec’s cinematic heritage.

“the transaction includes 14 Archambault stores”

Page 55: Harnessing the Power (and Credibility) of Data in your PR Strategy

SOURCE: Quebecor

Quebecor Announces Sale of Archambault Group’s Retail Business to Renaud-Bray

Quebecor announced today that it has reached an agreement to sell Archambault Group’s retail operations to Renaud-Bray. The transaction includes the 14 Archambault stores, the archambault.ca website, and the English-language Paragraphe Bookstore.The transaction is subject to Competition Bureau approval.

“The retail sector has had to face tall challenges because of technological change and the advent of digital platforms, upheavals which have reshaped consumer habits,” commented Pierre Dion, President and CEO of Quebecor.“Today, the competition isn’t the shop across the street; it comes from major international players. Therefore, we are pleased that this transaction will keep Archambault’s retail operations in Québec hands. Renaud-Bray has built its reputation by developing the market for French-language cultural goods and offering Quebecers quality products,” Mr. Dion added.

“We thank all the employees who have helped make Archambault one of the most respected companies in Québec,” said Pierre Dion.

Pending the Competition Bureau’s decision, Quebecor will continue managing all of Archambault Group’s properties.

“Culture is at the core of our mission and according to our last annual cultural report, our investment in culture is worth a total of $498 million. It is important to note that Quebecor will remain an important player in the book industry through its 18 general literature publishing houses, including Les Éditions de l’Homme, Libre Expression, L’Hexagone, VLB Éditeur, Les Éditions du Trécarré and Les Éditions de la Bagnole, as well as its distribution arm Messageries A.D.P., and the academic publisher CEC Publishing. In music and concerts, Quebecor intends to remain a Québec leader through the operations of Musicor and Select,” Mr. Dion stated.

It should also be mentioned that Quebecor is deeply committed to the community, distributing donations and sponsorships worth nearly $30 million every year, more than half of which goes to numerous organizations, events and venues devoted to the arts and culture.The organizations supported by Quebecor include the Théâtre du Rideau Vert, Espace Félix-Leclerc,the Trois-Rivières International Poetry Festival, Les Correspondances d’Eastman, the Festival de musique émergente in Abitibi-Témiscamingue, Festi Jazz international in Rimouski, Jonquière en Musique, the Société professionnelle des auteurs et des compositeurs du Québec (SPACQ), the Musée national des beaux-arts du Québec and the Festival de nouveau cinéma.Quebecor also launched and fully funds the major philanthropic project Éléphant: The Memory of Québec Cinema, which is dedicated to preserving Québec’s cinematic heritage.

“investment in culture is worth a total of $498 million”

Page 56: Harnessing the Power (and Credibility) of Data in your PR Strategy

Statistics & Amounts

FACTUALProvide bits of factual (quantitative) information.

CREDIBLEGive credibility and a notion of scale.

REUSABLECan be re-used in further news pieces.

Quebecor Announces Sale of Archambault Group’s Retail Business to Renaud-Bray

Quebecor announced today that it has reached an agreement to sell Archambault Group’s retail operations to Renaud-Bray. The transaction includes the 14 Archambault stores, the archambault.ca website, and the English-language Paragraphe Bookstore.The transaction is subject to Competition Bureau approval.

“The retail sector has had to face tall challenges because of technological change and the advent of digital platforms, upheavals which have reshaped consumer habits,” commented Pierre Dion, President and CEO of Quebecor.“Today, the competition isn’t the shop across the street; it comes from major international players. Therefore, we are pleased that this transaction will keep Archambault’s retail operations in Québec hands. Renaud-Bray has built its reputation by developing the market for French-language cultural goods and offering Quebecers quality products,” Mr. Dion added.

“We thank all the employees who have helped make Archambault one of the most respected companies in Québec,” said Pierre Dion.

Pending the Competition Bureau’s decision, Quebecor will continue managing all of Archambault Group’s properties.

“Culture is at the core of our mission and according to our last annual cultural report, our investment in culture is worth a total of $498 million. It is important to note that Quebecor will remain an important player in the book industry through its 18 general literature publishing houses, including Les Éditions de l’Homme, Libre Expression, L’Hexagone, VLB Éditeur, Les Éditions du Trécarré and Les Éditions de la Bagnole, as well as its distribution arm Messageries A.D.P., and the academic publisher CEC Publishing. In music and concerts, Quebecor intends to remain a Québec leader through the operations of Musicor and Select,” Mr. Dion stated.

It should also be mentioned that Quebecor is deeply committed to the community, distributing donations and sponsorships worth nearly $30 million every year, more than half of which goes to numerous organizations, events and venues devoted to the arts and culture.The organizations supported by Quebecor include the Théâtre du Rideau Vert, Espace Félix-Leclerc,the Trois-Rivières International Poetry Festival, Les Correspondances d’Eastman, the Festival de musique émergente in Abitibi-Témiscamingue, Festi Jazz international in Rimouski, Jonquière en Musique, the Société professionnelle des auteurs et des compositeurs du Québec (SPACQ), the Musée national des beaux-arts du Québec and the Festival de nouveau cinéma.Quebecor also launched and fully funds the major philanthropic project Éléphant: The Memory of Québec Cinema, which is dedicated to preserving Québec’s cinematic heritage.

Page 57: Harnessing the Power (and Credibility) of Data in your PR Strategy

Factoid/Factlet “A little-known bit of information; trivial but interesting data.” [CNN]

INTERESTING/SURPRISINGSomething that is counter-intuitive or surprising, that you could mention as an anecdote in a conversation.

SHAREABLEFactoids are eminently shareable because they're short and interesting.

Page 58: Harnessing the Power (and Credibility) of Data in your PR Strategy

Uses

PRESSRELEASES

SHORTARTICLES

INFOGRAPHICS TWEETS

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TYPES OF DATA

Aggregates

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Aggregates

OVERVIEWGive high-level numbers that cover a selection of elements (years, countries, companies, groups of people, etc).

TRENDSBecause they're often represented visually, they allow to quickly spot trends and patterns.

REFERENCE & COMPARISONProviding the actual numbers also help for detailed comparison.

SOURCE: The Economist

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Uses

ARTICLES REPORTS INFOGRAPHICS

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TYPES OF DATA

Raw data

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Raw data

TRANSPARENCYRaw data is best for transparency, as you provide all the details.

RE-USEOther organizations are more likely to re-use your data if its is fine-grained or raw.

NOT VERY USER FRIENDLYThe downside is that raw data is hard to communicate, as it is too complex to be user friendly.

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Uses

REFERENCE DATAVISUALIZATION

DATABASES

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Ease of communication

INFORMATION COMPLEXITY

Potential for insights

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IV

Case Studies

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SIMPLEDATA

COMPLEXDATA

NARRATIONDRIVEN

EXPLORATIONDRIVEN

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SIMPLEDATA

COMPLEXDATA

NARRATIONDRIVEN

EXPLORATIONDRIVEN

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PROJECTPROJECT

CLIENT

CATEGORY

Sleep is awesome!Sleep is awesome!

ZEO

InfographicYEAR

2012SIMPLE DATA/STRONGNARRATIVE

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Challenge

EARLY QUANTITATIVE SELFZeo was an early in the market of IoT & quantitative self, with very few similar products.

RAISING AWARNESSGood sleep and good health are closely related, but this is often overlooked.

SET THE TONEThe Zeo device uses (and visualizes) your sleep data. Using facts & figures was very important.

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1

2 THE RISKS OF BAD SLEEPAdds a bit of a scare factor, or “wake up call” on why sleep is important

1

3 WHERE DO YOU FIT?3

4

WHERE DO YOU FIT?Compare yourself to the rest of the population, increasing the reader's engagement

WHAT DO YOU GET OUT OF BETTER SLEEPFollowed by the call to action

THE RISKS OF BAD SLEEPAdds a bit of a scare factor, or “wake up call” on why sleep is important

CONTEXTA good news “sleep is awesome” and a bad news “sleep loss is killer” to get interest

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“Zeo not only had to manage the usual issues that all 

start-ups have to deal with as they launch and grow, 

it also had to convince the world that sleep health was 

important. [...]

The company did help kick off a discussion about 

sleep health.”

SOURCE: MobileHealthNews

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PROJECTPROJECT

CLIENT

CATEGORY

Your Daily Dose of Water

Good Magazine

Interactive InfographicYEAR

2012FACTOIDS &STATISTICAL MODELS/NARRATION &SELF-PARAMETERIZATION

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Challenge

RAISING AWARENESS/SUPPORTWater is precious, and Levi's was introducing a new line using much less water.

FUN & ENGAGINGBecause viewers are online, the interactive needs to be engaging, shareable and not too long.

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SIMPLE CONCEPT

The experience follows our daily routine, which any (westerner) can relate to.

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PERSONALIZED

Like a quiz, the experience will lead you to discover how much water you used through your daily routine.

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“Your daily dose of 

water is our most 

popular infographic”

SOURCE: MobileHealthNews

Emily, GOOD.is

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PROJECT

CLIENT

CATEGORY

Earth Insights

HP

Data-visualizationYEAR

2013MILLIONSOF DATA POINTS/EXPLORATION & CONTEXTUALIZED NARRATION

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Challenge

BIG DATA FOR THE ENVIRONMENTFor the first time, biodiversity is monitored globally using state-of-the art technology (provided by HP).

INTERNATIONAL COLLABORATIONHP, Conservation International and TEAM worked together across 16 sites, over 7 years.

TOUCH-SCREEN & WEBThe project was created specifically for the HP Discover Event

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FUNNEL STRUCTURE

The end-result data (the WPI) being quite complex, we created a funnel structure taking the user from the high-level to the more detailed.

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INTRODUCTION

PowerPoint-style slider that sets the context for the interactive.

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OVERVIEW

The world map helps see the coverage, the yellow discs expand and animal pictures flash as the timeline progresses: the visual cues help understand intuitively what the data is about.

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TRENDS & DISCOVERY

The tap interaction is fun and feel like a game of guessing/discovering what the animal will look like. At the same time, the visualization allows to discover trends and prepares for the WPI.

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THE WPI

The WPI is the end result of all this complex research... and is equally complex to understand. It is a statistical indicator which value has no existing unit.

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PROJECT

CLIENT

CATEGORY

Women In Science

UNESCO

Data-visualizationYEAR

2014THOUSANDSOF DATA POINTS/EXPLORATIONDRIVEN

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Challenge

ENGAGING REFERENCEUNESCO'S Institute of Statistics (UIS) is all about using data to make difference. Tables are boring for a general audience, so making the data engaging was a key element.

PARTNERSHIP WITH L'OREALThe interactive was unveiled at the same time as L'Oréal “UNESCO Awards for Women in Science” recipients.

TABLET & WEBThe interactive need to work on tablets and desktops.

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A PHYSICAL METAPHOR

The interface and navigation uses photos and physical/real world metaphors to put the data in context.

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DRILL-DOWN & DISCOVER

Drilling down allows to get the details. The Petri-dish adds an element of surprise and opens the exploration.

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PROJECT

CLIENT

CATEGORY

It's My Life

Canadian Cancer Society

Interactive InfographicYEAR

2014THOUSANDSOF DATA POINTS/NARRATION &SELF-PARAMETERIZATION

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Challenge

A DIFFICULT TOPICTalking about cancer, and especially cancer data is difficult. The data itself has an inherent scare factor that might make people don't want to look at it.

FOCUSED ON ACTIONThe core message is that we're not powerless and can change our habits to reduce the risk of cancer.

LEVERAGING SOCIAL MEDIASocial media should be used to make users commit to changes in their friends network.

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ANIMATED INTRODUCTION

The animated, colourful, illustrated introduction allows to introduce the topic while setting a friendly tone and drives attention.

The use of animation if particularly effective as it shows the user that there is a rich experience ahead.

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PERSONALIZED DATA

Users answer a few questions that allow to personalize the experience and get data that is more relevant to the user.

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ENGAGING INTERACTIONS

Questions about lifestyle are asked using very simple visual question that involve different types of interaction.

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ENGAGING INTERACTIONS

Answers give positive feedback or advices that will prepare the user to take action.

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DETAILS ON DEMAND

At any time you can have access to finer-grain data that gives you the numbers in detail.

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PUBLIC COMMITMENT

At the end of the experience, the user is invite to commit to changing one action on Facebook & Twitter.

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VISITORS20K unique visitors28K visits

ENGAGEMENT 4:11 spent on average at It’s My Life!5K pledges to change their behaviour

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IV

7 things to knowwhen working with data

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#1 Data Is Not Information

Data needs context to be interpreted and turned to information.

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#2Data calls for (visual) summaries

Visuals and statistics make data digestible.

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#3 Data = Fact (for a lot of people) Numbers have an authority that words don't have.

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#4 Visuals AreThe Message The way you choose to represent the data defines how people will read it.

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HEADLINE

“Obama undid the mess left by the previous administration”

HEADLINE

“Just as many jobs were lost during the Bush yeas as during the Obama years”

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#5Data May Not MatchYour Story

Data won't necessary tell the story you would like it to tell (but you can always tweak the charts)

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#6 Data Opens Up Dialogue(and criticism) As there's not a single unique way to interpret data, using data means you open up to a conversation.

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Same dataset, Three different interpretations Data: Spending of the global middleclass, 2009-2030

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#7 Data Leads to NewNarrative Forms

Showing data means that you won't be able to explain everything, and will let some of the story be written by the reader.

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VI

The Road Ahead

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Informationvs Emotion

Ad agencies have always been focused on emotion, but information is now equally important.

PR firms have an advantage in using information to create a meaningful relation with the audience.

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Visualsfor impact

With the ever-growing amount of information, visuals can make a tremendous difference in helping get the message across.

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Transparency& Measurement

Metrics are collected, analyzed but don't necessary mean anything. What is important is to spot trends, patterns, which are not visible in numbers but visible once you start exploring the data overall.

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Data, data& more data

Organizations, companies, government are creating/collecting more data. They already need to communicate it, but there are very few service providers who can already deal with it.

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Thanks!FFUNCTION@ffunction

@ssebastienwww.ffctn.com