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Mini Law Lesson
FTC Sends Warning Letters to 60+ Advertisers re
Print and TV DisclosuresBrian Heidelberger
[email protected] @briheidelberger
Info @ www.winston.com/bheidelberger
IMPORTANT DISCLAIMER
• I am not your attorney.
• This is not legal advice.
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What Happened
• FTC sent warning letters 60+ companies
including 20 of the nation’s 100 largest advertisers
• Failed to make adequate disclosures in their television and print ads
• FTC will now be monitoring these advertisers, as well as industry, for compliance
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Operation Full Disclosure
• Fine print disclosures, easy to miss or hard to read
yet contained material information
• Letters tailored to specific ads
• Recommended review ads ensure that material terms are “clear and conspicuous”
• Asked for notice of corrective action
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BusyBody Details
• There is no list of companies
• The letters sent were tailored and aren’t public
• There aren’t public examples
• English and Spanish-language advertising for many different types of products
• Pricing, automatic billing, superiority and comparative claims, exclusions, typical results, demonstrations, contradictory disclosures
• If you didn’t get a letter you aren’t necessarily ok!
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So What Should We Do?
• A disclosure is clear and conspicuous if consumers notice it, read it, and understand it.
• Proximity and Placement: close to the claims in a place where people will read it
• Prominent:
font that is easy to read and in a shade that stands out
• No set font
on the screen long enough to be noticed, read, and understood
• Presentation: not legalese and not block text
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More Information
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@BriHeidelberger
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