The Risks of Social MediaDate: 28th Aprill 2015Delivered by: James Leavesley

What all organisations can learn from the recently published FCA guidelines on Social Media

“All Organisations need to manage Social Media Risk”

According to Forrester

May 2014

The Risks in detail• Insider threats- malicious

posting activity by employees (e.g. HMV)

• Employees sharing confidential information (e.g. Francesca’s)

• Loss of control over account access (e.g. Luminar)

• Sharing of usernames and passwords (e.g. Cadbury)

• Careless Posting (e.g. Home depot/ US Airlines)

• Unanswered activity (e.g. Thames Valley Police)

• Embarrassment by association (Retweets and likes Coventry City Council)

• Defamation and the Law (e.g. Lord McAlpine)

New Responsibilities

My personal statement

Opinions expressed are solely my own and do not express the views or opinions of my employer."

or"Views expressed here are not supported by @&*$£ university or

company."

So what does the FCA suggest regulated firms should do?

Good practice

•F@&k!!

Questions???????