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Presentation first given at STRIKE!, Ulyanovsk, Russia April 11, 2014 by Thom Kennon [email protected]
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Death of the Madmen New Marketing in a Post-Digital World
Thom Kennon
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON 2
http://youtu.be/0UjsXo9l6I8
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Three Universals
1. Humans are nothing without stories Connection, truth & the pursuit of meaning
2. Money changes everything the “double coincidence of wants”
3. Technology disrupts before it is harnessed
from currency to radio waves, TV & the social web
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In the beginning…
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
QUALITY, CURRENCY, CONQUEST & A CONNECTING WORLD
The birth of brands
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Brands as a story of value, a promise of quality
5th – 6th Century BC Mesopotamian branded product seal for wine container seals
Guarantee of source &
quality – price control,
competitive advantage
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Problem with trade, barter & exchange:
It doesn’t scale. So…
The double coincidence
of wants.
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Confluence of conquest, commerce, technology, people =
a really big global brand.
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TRAINS, MARX & COCA-COLA
Revolutions Everywhere
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Technical / Industrial…
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Social / Political…
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Cultural / Commercial…
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PRODUCTS, PROPAGANDA & THE ASCENDANCY OF BRANDS
Broadcasting the new religion
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Creating, shaping &
distributing … ”truths”.
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
“Honey, I shrunk the world”…
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Birthplace of the new story-telling. Mass is
good…
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON18
Brands Gone Wild…
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON19
…Everywhere
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
http://www.youtube.com/watch?v=R2bLNkCqpuY
│Page 2020
The top of their game …
the reign of the Madmen
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON21
As long as we all stay put…
TWILIGHT OF THE MADMEN
Digital disruption
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Microprocessors go viral
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
The Man…
…the Invention
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
WWW, the early years…
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Brands: A Swan Song
From the early 1990s thru to late 00’s,
brands fragment, shatter, disperse & get
mashed-up … with everything else.
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON28
The $64 trillion question:
What’s a brand
about in the 21st century?...
?
THE NEW WORLD ORDER OF HUMAN MEDIA
Social
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
The Big Idea… Humans started out telling each other stories to locate meaning, value & connection in their lives.
… Social innovation, technology & free currencies have built towards a disruptive crescendo.
… The 21st century heralds an entirely new era for brands, products & humans where control has flipped back to the community of global humans – users, citizens, customers.
Human Media
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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Human Media… then & now
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Conversations
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Social changes brands … forever.
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Social changes people… forever.
[WE’RE ALL UNICORNS NOW]
STRIKE! … KILLING THE MADMEN
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Who dunnit?..
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Just one problem remains…
getting to scale
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
New marketing: Ops model
Brand /
product
Strategic planner
Content specialist
Channel specialist
Behavioral
analyst• URL / content /
asset strategies, copywriting / curation / editing, image selection / editing, page design, keyword selection / integration, user experience strategies & optimizations
• Research synthesis, target research refinement, insights development, behavioral profiling, experience architecture, brief development, integrated planning
• Asset & content tagging, tracking & reporting, behavioral analytics, channel / content / media mix optimization recommendations, big data analytics / insights
• Touchpoint mix management, integrated SEO/SEM planning activation & optimization, paid media integration, social media content & channel management / optimization, social community management
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Touchpoints & platformsData capture / response / conversion
Push MediaEngagement
Media
HumansUsers, customers, ambassadors, prospects, press, influencers
The new marketing: Media model
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Getting to scale…
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Your Post Digital
To-Do List
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
1. Social media analytics
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First: listen
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
2. Hybrid / HTML5 apps
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Write once, run many
Toolkits for Making Hybrid Apps"hybrid app" - a mobile app that looks and behaves like a regular native mobile app (e.g. distributed via app stores), but which gets developed using HTML, CSS and JavaScript. (The word "hybrid" is used because in addition to your HTML, CSS and JavaScript code, the toolkit also includes native code [such as Objective-C code on iOS], but most of these toolkits allow you to ignore the native code; it's just there.)
• Adobe AIR for HTML/JS Developers• Alpha Anywhere• AMPchroma• IBM Worklight• Intel XDK (formerly appMobi)• Iron Speed Designer• KonyOne• PhoneGap / Apache Cordova (probably the most widely
used)• Sencha Touch 2 • Spot Specific
The M Project• Trigger.io • CocoonJS• Ejecta (iOS only, by the same guy who made the
Impact.js game engine)• Game Closure DevKit• Intel App Game Interface, part of Intel XDK (formerly
appMobi)• Turbulenz Android Development Client (Android only).
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
3. Go Programming language
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Google’s Cloud “Composer” Programming Language
1. A set of powerful but easy to understand, easy to use building blocks from which you can assemble—compose—a solution to your problem.
2. Almost certainly be easier to write, easier to read, easier to understand, easier to maintain, and maybe safer.
3. A big reason developers turn to Go has everything to do with concurrent operations, or the ability to execute multiple processes at the same time.
Smart heads in
the clouds
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
4. Real SEO
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Search rules
eternal
People say that Penguin completely changed SEO forever. I disagree. What it did do was make it so that everyone has to do
Smart, aggressive, authentic ink building as part of their content marketing.
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
5. APIs power the social web
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http://youtu.be/a4z0jJek8UM
Everything’s
everywhere
Users are always-on, everywherePresence and identify are
persistentUbiquity of connection rules
INTERVIEW WITH A 10 YEAR OLD
FINAL NOTE
PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON
Things my 10-year old taught me
1. I find interesting videos by searching for lizards or skate boarding
2. I put comments on them – I don’t just say ‘it’s a good video’ .. A lotta time I just tell the truth. I’m never mean
3. When someone subs or friends me I almost always friend them back
4. Subscribing isn’t that important to me-I like friending.
5. Friending means your more in touch, people like that
6. I add comments like ‘sub for sub’7. When someone comments on me I
almost always comment back on their channel.
8. I always favorite videos I like, people favorite me back and we all win.
9. It’s cool to connect over and over with the same guys
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