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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON Death of the Madmen New Marketing in a Post-Digital World Thom Kennon

Death of the Madmen - New Marketing in a Post-Digital World

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Presentation first given at STRIKE!, Ulyanovsk, Russia April 11, 2014 by Thom Kennon [email protected]

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Page 1: Death of the Madmen - New Marketing in a Post-Digital World

PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Death of the Madmen New Marketing in a Post-Digital World

Thom Kennon

Page 2: Death of the Madmen - New Marketing in a Post-Digital World

PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON 2

http://youtu.be/0UjsXo9l6I8

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Three Universals

1. Humans are nothing without stories Connection, truth & the pursuit of meaning

2. Money changes everything the “double coincidence of wants”

3. Technology disrupts before it is harnessed

from currency to radio waves, TV & the social web

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In the beginning…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

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QUALITY, CURRENCY, CONQUEST & A CONNECTING WORLD

The birth of brands

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Brands as a story of value, a promise of quality

5th – 6th Century BC Mesopotamian branded product seal for wine container seals

Guarantee of source &

quality – price control,

competitive advantage

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Problem with trade, barter & exchange:

It doesn’t scale. So…

The double coincidence

of wants.

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Confluence of conquest, commerce, technology, people =

a really big global brand.

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TRAINS, MARX & COCA-COLA

Revolutions Everywhere

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Technical / Industrial…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Social / Political…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Cultural / Commercial…

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PRODUCTS, PROPAGANDA & THE ASCENDANCY OF BRANDS

Broadcasting the new religion

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Creating, shaping &

distributing … ”truths”.

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

“Honey, I shrunk the world”…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Birthplace of the new story-telling. Mass is

good…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON18

Brands Gone Wild…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON19

…Everywhere

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

http://www.youtube.com/watch?v=R2bLNkCqpuY

│Page 2020

The top of their game …

the reign of the Madmen

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON21

As long as we all stay put…

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TWILIGHT OF THE MADMEN

Digital disruption

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Microprocessors go viral

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

The Man…

…the Invention

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

WWW, the early years…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Brands: A Swan Song

From the early 1990s thru to late 00’s,

brands fragment, shatter, disperse & get

mashed-up … with everything else.

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON28

The $64 trillion question:

What’s a brand

about in the 21st century?...

?

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THE NEW WORLD ORDER OF HUMAN MEDIA

Social

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

The Big Idea… Humans started out telling each other stories to locate meaning, value & connection in their lives.

… Social innovation, technology & free currencies have built towards a disruptive crescendo.

… The 21st century heralds an entirely new era for brands, products & humans where control has flipped back to the community of global humans – users, citizens, customers.

Human Media

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Human Media… then & now

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Conversations

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Social changes brands … forever.

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Social changes people… forever.

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[WE’RE ALL UNICORNS NOW]

STRIKE! … KILLING THE MADMEN

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Who dunnit?..

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Just one problem remains…

getting to scale

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

New marketing: Ops model

Brand /

product

Strategic planner

Content specialist

Channel specialist

Behavioral

analyst• URL / content /

asset strategies, copywriting / curation / editing, image selection / editing, page design, keyword selection / integration, user experience strategies & optimizations

• Research synthesis, target research refinement, insights development, behavioral profiling, experience architecture, brief development, integrated planning

• Asset & content tagging, tracking & reporting, behavioral analytics, channel / content / media mix optimization recommendations, big data analytics / insights

• Touchpoint mix management, integrated SEO/SEM planning activation & optimization, paid media integration, social media content & channel management / optimization, social community management

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Touchpoints & platformsData capture / response / conversion

Push MediaEngagement

Media

HumansUsers, customers, ambassadors, prospects, press, influencers

The new marketing: Media model

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Getting to scale…

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Your Post Digital

To-Do List

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

1. Social media analytics

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First: listen

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

2. Hybrid / HTML5 apps

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Write once, run many

Toolkits for Making Hybrid Apps"hybrid app" - a mobile app that looks and behaves like a regular native mobile app (e.g. distributed via app stores), but which gets developed using HTML, CSS and JavaScript. (The word "hybrid" is used because in addition to your HTML, CSS and JavaScript code, the toolkit also includes native code [such as Objective-C code on iOS], but most of these toolkits allow you to ignore the native code; it's just there.)

• Adobe AIR for HTML/JS Developers• Alpha Anywhere• AMPchroma• IBM Worklight• Intel XDK (formerly appMobi)• Iron Speed Designer• KonyOne• PhoneGap / Apache Cordova (probably the most widely

used)• Sencha Touch 2 • Spot Specific

The M Project• Trigger.io • CocoonJS• Ejecta (iOS only, by the same guy who made the 

Impact.js game engine)• Game Closure DevKit• Intel App Game Interface, part of Intel XDK (formerly

appMobi)• Turbulenz Android Development Client (Android only).

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

3. Go Programming language

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Google’s Cloud “Composer” Programming Language

1. A set of powerful but easy to understand, easy to use building blocks from which you can assemble—compose—a solution to your problem.

2. Almost certainly be easier to write, easier to read, easier to understand, easier to maintain, and maybe safer.

3. A big reason developers turn to Go has everything to do with concurrent operations, or the ability to execute multiple processes at the same time.

Smart heads in

the clouds

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

4. Real SEO

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Search rules

eternal

 People say that Penguin completely changed SEO forever. I disagree. What it did do was make it so that everyone has to do

Smart, aggressive, authentic ink building as part of their content marketing.

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

5. APIs power the social web

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http://youtu.be/a4z0jJek8UM

Everything’s

everywhere

Users are always-on, everywherePresence and identify are

persistentUbiquity of connection rules

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INTERVIEW WITH A 10 YEAR OLD

FINAL NOTE

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PROPRIETARY & CONFIDENTIAL | COPYRIGHT 2014 THOM KENNON

Things my 10-year old taught me

1. I find interesting videos by searching for lizards or skate boarding

2. I put comments on them – I don’t just say ‘it’s a good video’ .. A lotta time I just tell the truth. I’m never mean

3. When someone subs or friends me I almost always friend them back

4. Subscribing isn’t that important to me-I like friending.

5. Friending means your more in touch, people like that

6. I add comments like ‘sub for sub’7. When someone comments on me I

almost always comment back on their channel.

8. I always favorite videos I like, people favorite me back and we all win.

9. It’s cool to connect over and over with the same guys

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