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CONSUMERS’ ATTITUDE TOWARDS BRANDS WHICH ARE MARKETING THROUGH
SOCIAL NETWORKING
EXECUTIVE SUMMARY
• The study is focused on finding out the role of social media in brand involvement and brand commitment through the consumers attitude .
• The study is descriptive in nature and details collected from 100 respondents.
• Results indicated a significant role of social media on public relation, brand involvement and brand commitment.
THEORETICAL FRAMEWORK
• Today’s youth is one of the market’s most powerful consumer groups. Young people are nowadays pro gressively able to affect the purchase and decision making of others (Loudon and Bitta, 1983; Zollo, 1995)
• The youth market can be seen as an indicator of social change in terms of their impact on society and surrounding culture (Widdicombe and Woffitt, 1995)
Nowadays technology is constantly changing, and when your brand is a part of the social networks it is obvious that it be able to change with it. Social networks have become an increasingly important part of the online experience and are used daily by millions of people
Research Methodology
• ObjectivesTo know the preference of people towards SNS marketing. To investigate the effect of Social Media on the
buying behavior of a consumer. To find out the relationship between brand image
and consumer purchasing behavior and Their commitment with the brand. To determine the factors behind the brand loyalty
Research Design• Primary Source
• Market Survey Among The Target Population
• Secondary Source• Websites, Journals, Books etc
Survey Statistics• Sampling unit: all individuals
between 18 years to 35 years in India.
• Sample size: 70 respondents • Sampling method: non-
probabilistic convenience sampling
Preview Of Survey Outcomes
• Report_20_09_2012.xlsx
Analysis and Findings
Usage
• 100% are on itExpo
sure
• 49% more than 5-12 Hours per week
• 65 % with medium to High exposure
Available @
• About 70% respondents believe so
My Brands reflects my personality
• A staggering 73% people agree
Brands are Befriending with me on Social network
• 53% respondents Agree
My Brand Image=My Image
• 52% communicate with their brands online
What’s new today in my Brand Page?
• About 43% feels being brainwashed, 30% clueless
Brainwashed ?? Who me??
• 46% are okay with that, 27% uncertain
My associations with brands being monitored. Who cares?
• 44% are skeptic about it
Organizations can mislead me in future.
The Perception
Easy To Reach -69%
positive respondent
s
Better Promotion
- 67% Positive
Easy Public Data/Servic
e-55% positiveWhy Social
Media?
Conclusion
• In this paper the Impact of social media on consumer buying behavior and brand commitment has been studied.
• This study was done through questionnaire which include different variables like Social Media, Public Relation, Brand Involvement, Buying Behavior and Brand commitment were taken.
• It is found that social media has a strong impact on Public Relation, Brand Involvement, Buying Behavior and Brand commitment.
Beneficiaries 1. Marketers 2. Students who are going to do research on SNS marketing
Limitations • One of the main restrictions of the research is time limitation. The less time was. So it was not possible to objectively analyze the various factors .• It was also found difficulty to interact with people because they were not willing to fill questionnaires.
YouThank