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Campaign: smartUSA - "Leave an Impression"

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2. i >>Table of Contents 1 Marketing Analysis 2 Company Profile Company Products and Services History of Company 3 Current Positioning 3 Desired Positioning 3 Campaing Objectives 3 Main Message 3 Benefits and Appeals 3 Selling Points 4 Target Market Demographics Psychographics 5 Competition 5 Frames of Reference 5 Points of Difference 5 Barriers 5 Additional Key Factors 6 Impact and Action 6 Mandatories 6 Image 6 Tone 6 Look and Feel 7 Research Secondary Research, 7 Primary Research, 7 Conclusions, 8 9 Mind Map 10 Market Profile 11 Big Idea 12 Positioning Statement 13 Print 14 Direct Mail 15 Outdoor 16 Television 17 Radio 18 Guerilla Marketing 19 Media Print Advertisement #1, 20 Print Advertisement #2, 21 Direct Mail Piece, 22 Outdoor Billboard, 23 30-Second Television Spot, 24 10-Second Television Spot, 26 Radio Spots, 27 28 Works Cited 3. 1 >>Market Analysis* 4. 2 >>Company10 Name: smart USA Parent Company: Daimler AG Address: Mercedesstr. 137 70327 Stuttgart Germany Local: Penske Automotive Group (U.S. Distributor) 2555 Telegraph Rd. Bloomfield Hills, MI 48302 >>Products and Services10 There are five smart fortwo models currently available in the United States: the pure coupe, the passion coupe, the passion cabriolet, the BRABUS coupe, and the BRABUS cabriolet. All of these models are comprised of two doors and two seats, and have similar body designs. The cabriolet models maintain the same body style and structure as the coupe while offering the freedom of a soft, removable top. The company offers a variety of accessories to customize each model and to better serve its customers. This includes standard options, such as audio equipment and panoramic roofs, as well as options to change the appearance of the car through removable body panels in several color options. smart USA has over 70 dealerships across the United States with con- centrations in or near large, urban areas such as New York City and Los Angeles. >>History of Company10 The smart brand started as a joint-venture between Daimler-Benz and Swatch in 1994. The companys name is an acronym for Swatch-Mercedes Art, and their mission was to create a unique vehicle that was safe, fuel-efficient, and would be short enough to allow nose-in parallel parking. The engine of the smart car would feature the quality and engineering expertise of a Mercedes-Benz, while the Swatch brand would add an element of creativity and uniqueness to the cars design. In 1998, the smart fortwo debuted in nine European countries and was an immediate success. A few years later, however, the novelty of the car wore off, thus forc- ing Daimler to consider a redesign. In 2006, they launched a new, slightly larger model of the fortwo. The added safety features and updated transmission boosted sales in 36 countries. The smart fortwo finally made its debut in the United States in 2008. The 2009 smart fortwo ranges in price from $11,990 to $20,990. In terms of design, the car is only 250 centimeters long and is available in six colors. According to the 2008 EPA standards, the smart fortwo has a fuel efficiency averaging 33 miles per gallon in the city and 41 miles per gallon on the highway, with a maximum speed of 90 miles per hour. While safety concerns have proven to be one of the smart vehicles toughest selling points, the smart fortwo meets or exceeds all federal government crash test stan- dards. Along with a 5-star side crash rating, the Insurance Institute for Highway Safety (IIHS) gave the fortwo the highest possible scores for front and side crashes.9 5. 3 >>Current Positioning Past efforts to market the smart micro-car have been aimed toward consumers who consider themselves socially responsible. smarts fortwo has been advertised as a fuel-efficient alternative to popular coupe vehicles such as the Mini Cooper. The car has not previously been heavily marketed through traditional mass media outlets such as television or magazine, but has relied on viral methods and web presence.6 This has led to a consumer base made up of varying types of people, few of which meet the criteria of a mainstream consumer. >>Desired Positioning This campaign is designed to reposition the smart brand as a trendy, customizable option not only for transportation, but to serve as an accessorya personal expression of individuality. This is executed through the showcasing of options such as removable color panels and added features designed to transform the unconventional, and sometimes off-putting appearance of the vehicle into an eye-catching piece of mobile art that will leave a lasting impression on everyone on the road. >>Campaign Objectives Raise awareness of the smart brand Communicate options to personalize the product Persuade consumers to purchase a smart car over competing micro-car models Build confidence in the image of the smart brand >>Main Message Buying a smart car is an expression of individuality that will get you noticed on the road and set you apart from other drivers. >>Benefits and Appeals Important benefits of the smart car consist of its versatility of ap- pearance, its adaptability, and its expression of individuality. Our campaign will encourage consumers to look at the smart car as edgy as opposed to conservative and plain. >>Selling Points The smart brand offers interchangeable body panels that allow people to easily change the color of their fortwo while the frame color remains the same. This ability allows for a more expressive and versitile aspect of the car. The smart fortwo is small on the outside and big on the inside.10 The models that are available in the United States are 8.8 feet long, 5.1 feet tall, and 5.1 feet wide. You can fit two smart fortwo micro- cars in one average parking spot. The vehicle has 8 cubic feet of storage space. The estimated weight of the car is 1,808 pounds. The smart fortwo models range in price from $11,990 to $20,990. The fortwo pure coupe starts at $11,990, the passion coupe starts at $13,990, the passion cabriolet starts at $16,990. The smart fortwo BRABUS coupe starts at $17,990, and the BRABUS cabriolet starts at $20,990. The models also have a very competitive fuel efficiency of 33 miles per gallon in the city and 41 miles per gallon on the highway. 6. 4 >>Target Market Age 15-30 Varying Levels of Education Variable Household Income Caucasian/White Urban Areas The target market for this product consists of new drivers who are choosing their first vehicle or young adults who are making their first independent vehicle purchase. In light of a currently growing job market, many parents of new drivers, as well as recent college graduates, are opting for a newer vehicle while still making purchase decisions based on retail price and efficiency. Image is also very important to this market. Much of this audience makes its vehicle purchasing decisions based on the outward appear- ance of a car. This has been the source of the smart cars low sales numbers in past campaigns. Drivers see the unconventional design of the smart fortwo and dismiss customizable options, assuming that they cannot change the appearance of the vehicle. Purchasing decisions are not often based on practicality of the ve- hicle. This age group has very few married couples or families. They do not require extra space for a car seat, they dont have much to haul in the trunk, and they dont buy too many groceries. 7. 5 >>Competition With a market as diverse as this one, competition varies based on a customers reasons for purchasing a smart micro-car. If they are buying one based on fuel efficiency, a competitor may be the Toyota Prius. If they like the size of the vehicle, a competitor may be the Mini Cooper, made by BMW. The smart car is not the only small and efficient car in its class. The Toyota Prius has more horsepower in both its gas engine and elec- tric motor. It also surpasses the smart fortwo in terms of efficiency, averaging 60 mpg in the city and 51 mpg on the highway. Hondas Fit model is also slightly larger and faster than the fortwo and is not much more expensive than the smart model with a base price of $15,000. Finally, the Mini Cooper, which was formerly the smallest car sold in the United States, lacks fuel efficiency, and costs consider- ably more than the smart models. As a result, Mini Cooper owners pay for style over practicality. Overall, the fortwo is the most fuel- efficient non-hybrid gasoline powered vehicle on the market today.10 Obviously, its results cannot compare to the mpg numbers of a hybrid, but its unconventional style and uniqueness is definitely the basis of its appeal. >>Frames of Reference smart car is not just fuel-efficient, but a friend of Earth. smart car is not just a great value, but is a long-term investment. smart car is not just different, but an expression of individuality. smart car is not compact, its just right. >>Points of Difference Smallest car on the market Most fuel-efficient non-hybrid Quality of a Mercedes without the price tag Interchangeable color panels Looks different on the road Unparalleled design >>Barriers Our main barrier will be removing the perception that size implies safety. The smart fortwo was given the highest crash-test scores by the Insurance Institute for Highway Safety (IIHS)9 , so when it comes to the smart models, bigger is not always better. Another barrier might be the cost of the smart options. Many consumers that are looking for a car that is fuel-efficient also want it to be cost- efficient. Compared to many other fuel-efficient competitors such as the Toyota Prius, the value of the base price, combined with the fuel-efficiency, may not be the most cost-efficient option in the long run. The appearance of the smart fortwo is perhaps the most prominent obstacle to overcome. Its unconventional body and size give it a European flare that is unprecedented in the United States, and buy- ers have proven to be hesitant in purchasing one because of this. >>Additional Key Factors The lack of previous advertising efforts in the United States pro- vides a base for building a brand with few strong preconceptions of the product. Consumers have only their opinions and word-of- mouth notions to base their purchasing decisions on, which are much less credible than facts and statistics. This lack of media coverage also allows space to build brand loy- alty among owners of smart models. 8. 6 >>Impact and Action When a consumer sees an advertisement for the smart fortwo, their reaction should mirror the way they feel when they see one on the road. Since a photograph of the vehicle will not be used in most of the ads, their feelings will be solely based on the image of the micro- car. The intrigue of the fingerprint graphic mirrors the depth and meaning behind the design of the vehicle. Many vehicle advertisements send a message demonstrating that the driver becomes a part of the car. The consumer becomes molded to the car through its accessories and comfort. An advertisement for the smart model should be the exact opposite. The micro-car should be an extension of the buyer. It expresses who the driver is. Accessories are chosen to fit the drivers needs, providing a completely customiz- able driving experience. >>Mandatories All advertising materials will be accom- panied by the smart logo, comprised of a black rectangle containing the grey semi- circle, and its completing, yellow trian- gle, and the word smart inside it with the tag line open your mind beneath. In addition, all advertising materials that feature a photograph or graphical representation of a smart fortwo, with the exception of the fingerprint graphic, will be accompanied by a line of legal copy, which reads: Features represented in this depiction may not be stan- dard on all smart fortwo models. Additional features or color panels may cost extra. >>Image This campaign is designed to express the depth and personality inher- ent in the design of the smart fortwo. The vehicle is an extension of the drivers character. It has character. The driver chooses the accessories. The driver chooses the color. Each part of the vehicle represents a choice the driver has made. Thus, the vehicle means something different to each consumer. This sort of image requires more than just a showcase of the ve- hicle and its customizable options. Advertisements should contain a certain amount of depth and room for interpretation left to the opinion and imagination of the audience. They should provoke thoughts of how an individual person can make a smart fortwo his or her own, or how he or she can build the ideal car. >>Tone Advertising efforts should spur thoughts concerning how a con- sumer can build his or her ideal vehicle. This requires intellectu- ally dense, though-provoking headlines, which convey personality. Matched with a clean, almost laboratory-like layout consisting mainly of white space, this will give the illusion of a question that needs to be answered, translating into a call-to-action for the con- sumer to think about the options he or she has to customize a smart car. >>Look and Feel The layout of advertisements will be cleanblack on white space. This conveys the image of an empty white-board or a fresh piece of papera blank canvas for the audience to reflect on itself and mentally build possibilities. The image of a fingerprint containing the outline of a smart fortwo retains just enough depth for the reader to think about what the two symbols mean and how they are related. A fingerprint is a quality that is personal to each person. It is a representation of their identi- ty. The vehicle embedded in it carries the same meaning. Variations of the fingerprint image may be used for different advertisements, with the same meaning attached to each use. 9. 7 >>Research In order to better understand the products and services that smart USA offers, and the opinions that consumers have of them, Crave Creative has examined secondary research, and has conducted primary re- search in the form of surveys. This section contains the results of the data analysis and the conclusions that can be drawn from it. >>Secondary Research There has been little research done concerning the driving factors of vehicle purchases among young adults. In a survey conducted by Capital One Auto Finance, however, it was found that the single most important selling point for young adults was price. 44% of those sur- veyed even planned on paying for their first vehicle in cash, and 52% did not discuss a budget with their parents.11 This gives the smart brand an advantage due to its low cost. This also implies that parents are no longer responsible for much of the vehicle purchase decisions made by young adults. Because of this, parents should be targeted less by marketing efforts, and this campaign should focus on capturing the attention of the young adults. >>Primary Research Primary research conducted by Crave Creative focused on the per- ceptions that young adults hold about the smart car. With the goal of overcoming any negative preconceptions that our target market holds, questions were designed to evaluate the following: Brand Awareness Likelihood of Consideration Important Features Image Brand awareness was found to be very powerful. 100% of all respondents surveyed were found to know about the smart brand, although none of them had purchased a smart car, nor had anyone in their immediate family. This leads us to believe that there may be a negative perception, or at least one factor causing them to abstain from considering a smart car as an option. 82% of respondents said that they would not consider buying a smart car when looking for a new vehicle. Of the number of consumers who would not consider purchasing a smart car, most of them said that the vehicles unsafe nature and appearance served as the main reason for their choice. This shows us that safety information regarding the vehicle has been poorly communicated in past marketing or PR efforts. Why wouldnt you consider purchasing a smart car? Since our secondary research has shown that the Internet is the main source of information regarding safety of vehicles, we feel that this effort should be left to the public relations and Web pres- 10. 8 ence of the smart brand. Focusing on safety in advertisements may discount the credibility of the information. When asked to describe the smart car, a wide range of adjectives, with many possible connotations, were used. The most frequent words used included small, compact, efficient, unsafe and nerdy. These responses give valuable insight into the perceptions that young consumers have of the smart car. Words such as chic and edgy were used with much less frequency than many negatively connotative words, which explains why the majority of those surveyed would not consider it when purchasing a vehicle. For this reason, this campaign will focus predominantly on the image that the smart vehicle has among young adults. What words would you use to describe the smart car? >>Conclusions After examining the results from a survey regarding the percep- tions of the smart car among young consumers, we have found that the two predominant reasons for low sales in the U.S. is due to the miscommunication of information concerning safety and the ap- pearance of the vehicle. Since our secondary research has shown that information regarding safety is most widely found and utilized through the Internet, we recommend that an effort to correct this misconception should be left to PR and Web presence. This leaves the negative image to be corrected through advertising efforts. 11. 9 Affordable Safe Edgy Efficent Begins around $11,000 5-star side crash rating It is the smallest car on the market Compact Monthly fee similar to cell phone bill Mercedes engine 95% recyclable Tridion steel safety shell Eco-friendly, ultra low emissions vehicle Personable smart car >>Mind Map 12. 10 ? John Talbot is a seventeen-year-old high school student from Houston, Texas. His parents feel that it is about time that he had his own car, but are strug- gling to find a vehicle that is both affordable and safe. While Johns parents believe that bigger cars may be safer than smaller ones, John will be paying for his own gas and will not be able to afford filling up a big truck or SUV each week. Also, John will only be using the car to take himself to and from school and, therefore, does not need a large vehicle. The smart car would be a great choice for John be- cause it not only has a 5-star side crash test rating, but also has the high quality of a Mercedes without the hefty price tag. Its size is perfect for storing his book bags and sports equipment, while giving him the freedom to park in tight spots. Furthermore, the smart car is fuel-efficient and will allow John to put his money toward something much more worth- while than gas. Alice Smith is a recent college graduate who has just landed her dream job in New York City. She is constantly looking for ways to express her per- sonality in a city full of diverse people. Alice is looking to purchase a car, but is not exactly sure what she wants. Consid- ering this will be her first independent vehicle purchase, she wants a car that is reasonably priced, but is also representa- tive of her individuality. In addition, she would like a car that is small enough to get around the crowded streets of New York City. The smart car would be a great fit for Alice because it is afford- able, fuel-efficient and has an unparal- leled design that would be sure to get her noticed on the road. Furthermore, the smart cars interchangeable body panels will give Alice the expressive and adaptable options that she wants. Sally Edwards is a junior art major at UCLA. Her last car was an unsightly gas-guzzler, so she is currently looking for a car that is not only fuel-efficient, but also reflects her creative personal- ity. Sally is quite the trendsetter when it comes to her personal style, so she would like to purchase a car that will turn heads and will get her noticed on the road. The smart car would be a great choice for Sally because it is essentially a piece of mobile art that exemplifies her uniqueness. Its customizable parts will allow Sally to express herself in an entirely new way and will provide a new outlet to express her creativity. With a gas mileage of 33 miles per gallon in the city, the smart car will also make Sallys trips to the pump less painful. >>Market Profile 13. 11 >>Big Idea >>leave an impression* 14. 12 >>Positioning Statement To trendsetting, young drivers, the smart fortwo is a piece of mobile art thats not just a cool car, but defines individuality.* 15. 13 >>Print A series of print advertisements will measure 8.5" 11", and will have a very clean layout, consisting mostly of white space with a headline, smart fingerprint graphic, smart logo, and a short, personal profile describing a persons hobbies and lifestyle. Each advertise- ment will feature a different color profile for the smart car contained in the fingerprint, as well as a different headline and profile. This will prevent consumers from skipping over advertisements because of the similar layout. These advertisements will be featured in a variety of magazines with high circulation rates among this target audience, such as Cosmopoli- tan, Vogue, GQ and Mens Health. Print advertisements may also be featured in high-circulation newspapers such as The New York Times, USA Today or The Wall Street Journal. Media outlets such as these generally have appeal to our target market based on the distribution of information regarding popular culture, and this placement is designed to monopolize on these readers, since they constitute a substantial fragment of this cam- paigns audience. Amy Gardner is a 27-year-old investment banker living in Chicago, Illinois. She enjoys the social scene with her friends, playing tennis, and is a member of a book club. She lives in an apartment in Lincoln Park with two roommates. When she drives somewhere, she leaves an impression. reveal your identity* Mark Williams is a 17-year-old high school senior in Ar- lington, Texas. He is very involved in school with the varsity football team and several school clubs. He loves to play golf on the weekends and hang out with his friends. When hes driving to school, he leaves an impression. leave an impression* 16. 14 >>Direct Mail In order to create a memorable direct mail piece that consumers will spend some time with instead of tossing in the trash can, an area of lenticular print will be placed on a postcard. When looked at from one angle, this will show the smart fingerprint graphic that brands each part of this campaign, but when tilted in a different direction, a picture of a smart fortwo will be accompanied by the headline leave an impression. The postcard will also contain copy communicating current promo- tional offers and new additions to the smart catalog, whether that includes new accessories or a special financing offer. Since this is a very timely medium, it serves as a memorable opportunity to com- municate upcoming changes and offers. This format can also be reused for different types of promotions by changing the model and color of the depicted smart car as well as the headline above it. This will cause the audience to stop and read a new offer, even though they have received a similar postcard in the past. leave an impression* *Features represented in this depiction may not be standard on all smart fortwo models. Additional features or color panels may cost extra. >>color your drive Check out our newest line of accessories to turn your smart fortwo into a driving machine that is personally yours. www.smartusa.com Place Stamp Here leave an impression* 17. 15 >>leave an impression >>Outdoor Outdoor advertising will have a similar look and layout to the print advertisements. Billboards will be leased in several major metropoli- tan areas such as New York City, Los Angeles, Miami and Chicago. More cities will be considered for outdoor advertising as more smart dealerships open in new areas. Billboards will feature the smart fingerprint graphic and a headline, which will change for each advertisement, as well as the smart logo. Since there is no body copy, and the headline dominates a substan- tial portion of the advertisement, there is no need to add color to the car silhouette in the fingerprint, as is done in the print advertise- ments. These billboards are designed to catch the attention of drivers. Head- lines will cause them to think about their driving experience while they are in their current vehicle, and will spur thought into how their vehicle could be betterhow it could be a smart car. 18. 16 >>Television A series of television commercials will be aired on stations with a large viewership among consumers in our target market. This includes channels such as ESPN and MTV, as well as major networks like ABC, NBC and CBS. From the normal 30-second spots that will air, a series of 10-second excerpts will be produced. 30-second commercials will showcase a series of actions in which a person touches an object, for instance, a woman will put down a cof- fee cup or a man will press a key on a piano. When the persons hand is removed from the object, the shot will zoom in on the fingerprint left on it, and the viewer will see that there is the silhouette of a smart car in their fingerprint. The same shot will be repeated four times with different objects in each. The screen will then fade into a shot of a smart car, replacing the silhouette in the fingerprint. The car will then drive off of the screen, revealing a headline. The headline will then fade into the smart logo. 10-second excerpts will have a similar format. The difference is that they will show one shot of an object, instead of four, before changing to a shot of the smart car, and then the headline and logo. 19. 17 >>Radio In a medium with very little advertising reach, marketing efforts on the radio will take the form of personal profiles. This will remove the focus from the fact that the audience is listening to an advertise- ment, and mimic the personality of a disc jockey, to keep listeners from changing the channel as soon as the advertisement begins. Hey! Im Chelsea, and I am a zoologist at the Lincoln Park Zoo. Im absolutely crazy about an- imals. I even had special panels made for my car with monkeys on them. Pretty sweet, right? Now, when I go somewhere, everyone knows exactly what I love to do. I love leaving an impression when I go somewherebut not with my carbon footprint, and thats why I drive a smart car. A series of radio spots will consist of someone, a different person in each one, explaining to the audience who they are. They will tell them their name, what they like to do, their interests and their aspira- tions. This will be followed by why they like to leave an impression of who they are everywhere they go, even when they are driving. This will end with the line thats why I drive a smart car. 20. 18 leave an impression* >>Guerilla Marketing To spur interaction between consumers and the smart brand, white smart passion cabriolet models will be placed in high-traffic loca- tions of urban areas such as office parks or recreation areas. The white vehicle will have a decal applied to the interchangeable color panel, which will state, leave an impression, and will be accompanied by an ink pad. Passing people can stop and leave their fingerprint on the car and check out the features offered by the smart brand. Brochures, pamphlets, catalogs and other promotional materi- als will also be present for consumers to look at. The car will have several life-sized versions of the smart fingerprint graphic on it when it is placed in its location to demonstrate what consumers should do, and to provide a little surprise for those look- ing closely at the fingerprints that have already been left on the car. Cities being considered for locations in this effort include New York City, Los Angeles, Miami, Houston and Philadelphia. More loca- tions will be added as more dealerships are added to the map. This effort is designed to communicate information regarding customizable options, safety features and purchasing options to consumers as well as providing an avenue to obtain feedback from consumers. Since it is a cabriolet model, it also gives the target mar- ket to opportunity to view the interior of the vehicle, see the acces- sories available for smart models and discuss the vehicle with other interested consumers. 21. 19 >>Media* 22. AmyGardnerisa27-year-oldinvestmentbankerliving inChicago,Illinois.Sheenjoysthesocialscenewithher friends,playingtennis,andisamemberofabookclub.She livesinanapartmentinLincolnParkwithtworoommates. Whenshedrivessomewhere,sheleavesanimpression. revealyouridentity* 23. MarkWilliamsisa17-year-oldhighschoolseniorinAr- lington,Texas.Heisveryinvolvedinschoolwiththevarsity footballteamandseveralschoolclubs.Helovestoplaygolf ontheweekendsandhangoutwithhisfriends.Whenhes drivingtoschool,heleavesanimpression. leaveanimpression* 24. 22 >>Direct Mail leave an impression* *Features represented in this depiction may not be standard on all smart fortwo models. Additional features or color panels may cost extra. >>color your drive Check out our newest line of accessories to turn your smart fortwo into a driving machine that is personally yours. www.smartusa.com Place Stamp Here 25. 23 >>Outdoor >>leave an impression 26. 24 CLIENT: smart USA JOB: :30 TV TITLE: LEAVE AN IMPRESSION Video A HAND SETS A COFFEE CUP DOWN. ZOOM IN ON FINGER- PRINT WITH A SILHOUETTE OF SMART CAR IN IT. A FINGER PUSHES AN ELEVATOR BUTTON. ZOOM IN ON ANOTHER FINGERPRINT WITH SILHOUETTE. A WOMANS HAND SETS DOWN A COMPACT MIRROR. ZOOM IN ON THE SAME FINGERPRINT WITH SILHOUETTE. A HAND PULLS AWAY FROM A PIANO KEYBOARD. ZOOM IN ON THE SAME FINGERPRINT WITH SILHOUETTE. Audio RELAXING, LIGHT-HEARTED MUSIC WITH NO LYRICS PLAYS THROUGHOUT THE SPOT. NO SPEAKING OR SOUND EFFECTS. >>Television: 30-Second Spot 27. 25 Video FINGERPRINT FADES INTO A PIC- TURE OF A SMART CAR, REPLAC- ING SILHOUETTE. SMART CAR DRIVES AWAY, RE- VEALING A HEADLINE. HEADLINE FADES INTO SMART LOGO. >>leave an impression Audio RELAXING, LIGHT-HEARTED MUSIC WITH NO LYRICS PLAYS THROUGHOUT THE SPOT. NO SPEAKING OR SOUND EFFECTS. >>Television: 30-Second Spot, Continued 28. 26 CLIENT: smart USA JOB: :10 TV TITLE: LEAVE AN IMPRESSION Video A HAND PULLS AWAY FROM A PIANO KEYBOARD. ZOOM IN ON THE SAME FINGERPRINT WITH SILHOUETTE. FINGERPRINT FADES INTO A PIC- TURE OF A SMART CAR, REPLAC- ING SILHOUETTE. SMART CAR DRIVES AWAY, RE- VEALING A HEADLINE. HEADLINE FADES INTO SMART LOGO. Audio RELAXING, LIGHT-HEARTED MUSIC WITH NO LYRICS PLAYS THROUGHOUT THE SPOT. NO SPEAKING OR SOUND EFFECTS. >>Television: 10-Second Spot >>leave an impression 29. 27 SFX: Bright, bubbly music fades in. ANNCR: Hey! Im Chelsea, and I am a zoologist at the Lincoln Park Zoo. Im absolutely crazy about animals. I even had special panels made for my car with monkeys on them. Pretty sweet, right? Now, when I go some- where, everyone knows exactly what I love to do. I love leaving an impression when I go somewhere but not with my carbon footprint, and thats why I drive a smart car. SFX: Bright, bubbly music fades out. CLIENT: smart USA JOB: :30 RADIO TITLE: THATS WHY I DRIVE A SMART CAR #1 SFX: Intense, driving music fades in ANNCR: Whats up? Im Tyson, and Im a stunt double in Hollywood. Nothing gets me going like jumping off a building or a good explosion. When Im not on the set though, its hard to get noticed. Luckily, I just put some new panels on my car so that the whole thing is covered in fire. Awesome, I know. Everywhere I go, Im the star. I love leaving an impression like that. Thats why I drive a smart car. SFX: Intense, driving music culminates into a finale. CLIENT: smart USA JOB: :30 RADIO TITLE: THATS WHY I DRIVE A SMART CAR #2 >>Radio 30. 28 >>Works Cited 1 Building brand love without advertising. Brand Strategy Dec. 2008: 28. Print. 2 Grabianowski, Ed. How the Smart Car Works. HowStuffWorks. Discovery Communications. Web. 7 Nov. 2009. . 3 Guyette, James E. Shop owners can make the grade by educating parents, college-bound students about cars. Automotive Body Repair News Oct. 2007: 26+. Print. 4 McCormick, Andrew. Internet becomes main source of information for car buyers. The Search Works: Targeted Marketing 24 Nov. 2005: 11. Print. 5 Mehok, Kevin. The intelligence behind the Smart Car. Automotive Body Repair News May 2009: 24+. Print. 6 Miller, Steve. Cool Smart Car Ad You Wont See in the U.S. Brandweek.com. Brandweek Magazine, 10 June 2008. Web. 30 Oct. 2009. . 7 Prizm: Market Segmentation Research. My Best Segments. Nielsen Claritas. Web. 26 Oct. 2009. . 8 Schefter, Kellen. Smart Car Offers Drivers New High MPG Option, Top Crash Rating. GreenCar.com. 20 Jan. 2008. Web. 2 Nov. 2009. . 9 Smart car gets highest score in crash tests. MSNBC. Associated Press, 14 May 2008. Web. 29 Oct. 2009. . 10 Smart USA - open your mind to the car that challenges the status quo. Web. 25 Oct. 2009. . 11 Young Adults Navigate Economic Challenges, Auto Financing Options on Their Own. iStockAnalyst. Wall Street Tools LLC, 10 June 2009. Web. 3 Nov. 2009. .