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PPC: Swimming with Sharks? 8 Ques6ons for Grilling Your PPC Provider

8 Questions to Ask Your PPC Provider

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Page 1: 8 Questions to Ask Your PPC Provider

PPC:SwimmingwithSharks?

8Ques6onsforGrillingYourPPCProvider

Page 2: 8 Questions to Ask Your PPC Provider

Payperclick(PPC)isaproventoolforfillingyourpa8entpipeline.

PPCBenefits

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

FishingforaNewTac8c?

Visibilitywhenyoursitefailstoshowinorganic

searchresults

Controlyouradver6sing

budget&assessROI

Targetpeopleatthemoment

theyaresearching

Immediateresultsinvisibility

andconversions

Page 3: 8 Questions to Ask Your PPC Provider

Butwhenventuringintothesewaters,werecommenddonningasharksuitbecause...

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 4: 8 Questions to Ask Your PPC Provider

Youwillwantprotec8onfrompoorlydesignedorimplementedPPCcampaignsthatsiphonmoneyoutofyourpocket.

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 5: 8 Questions to Ask Your PPC Provider

Wealsorecommendtakingadeepdiveintoanaly8csforPPCcampaignsthat"look"tobewhoppers.

Tooo[en,campaignsaresetupforeye-poppingresults,butwhenyoulookbelowthesurfacethenumberslook,well,fishy…

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 6: 8 Questions to Ask Your PPC Provider

Fishstories…Doyouknowwhereyourclicksarecomingfrom?AreyoupayingforclicksinCaliforniawhenyouprac8ceinNewYork?

Yes,we’veseenPPCproviderschumthewatersinfarawayponds.Butthattac8cwon’tlandaboatloadofconversionsinyourlocale.

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 7: 8 Questions to Ask Your PPC Provider

Tes6ngtheWatersofPPC?First,grillyourPPCproviderwiththefollowingques8onstoseeifyouhaveasharkontheline.

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 8: 8 Questions to Ask Your PPC Provider

8Ques6onstoAskYourPPCProvider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 9: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

HowdoyoudefinePPC“success”?

TheCorrectAnswer:Success—thekindthatgivesyouareturnoninvestment(ROI)—isnotclicks.

Real”success”requiresconnec8ngallthedotsfromclickstoactualpa8ents.Wequan8fysuccessby:

ü  Trackingbothclicksandconversionsü  Qualifyingconversionstocullduplicates,

abandonedphonecalls,andpeoplewhodonotanswerfollow-upemails.

ü  Followingqualifiedleadsun8ltheybecomepa8ents.

Page 10: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Afull-servicePPCprogramgivesyouthedata-driventrackingthatholdsyourclicksaccountabletotheboeomline.

Page 11: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

DoyouusesoPwarelikeWordStreamorAdSpiketoautomatemycampaign?

TheCorrectAnswer:No.

YouwantyouraccountmanagermonitoringyouraccountdailybecausePPCfluctuateslikethestockmarket.

Thisweek’stopconver8ngkeywordsmaybeflopsnextweek.Or,abidthatsnagsthetopadslottoday,maycauseyouradtodropoutofsightnextweek.

Ifyouleaveacampaignrunningin"setitandforgetit"modeonautomatedso[ware,youputyourreturnoninvestmentatrisk.

Page 12: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

PPCisnotlikeacrock-pot.Youcan’tcookupawinningPPCrecipe,thensetitandforget.

Page 13: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

HowoPendoyoureviewPPCaccounts,keywords,andnega6vekeywords?

TheCorrectAnswer:Atleasteverythreedays.

AnythinglongercancausewastefulspendinginthefluidworldthatisPPC.YourPPCprovidershouldbemonitoringtrafficregularlyto:

ü Trackemergingkeywordswithahighreturninclicksandconversions.

ü Iden8fyandfilteroutkeywordsthatcauseyouradtoappearinirrelevantconsumersearches.

ü Strategicallyusenega8vekeywordstoprotectyourbudgetfromirrelevantclicksthatdrainyourbudget.

Page 14: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

BecausePPCmarketsfluctuatedaily,muchlikethestockmarket,PPCisnotaslamdunk.

Tosqueezeoutthemaximumreturn,campaignsneedtobemonitoredandtweakedregularly.

Page 15: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Doyouofferin-houserepor6ngforcampaigns?

TheCorrectAnswer:Yes.That,andmore.

Toensurethatyougetwhatyoupayfor,youwantaPPCproviderwhoprovidesasummaryreportandthird-partydatafromtheadver8singplajormtobackitup.

Summary"in-house"reportsaresuscep8bletospin.Youneedneutralthird-partyrepor8ngtoensureyourcampaignbenefitsyou.

It’saredflagifyouaren’tgivenaccesstoyourplajorm’sdashboard.Youhavetowonder,“Whynot?”

Page 16: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Ourmantra:Trust,butverify.

Accesstoyouradcampaign’sthird-partyrepor8ngwillverifyordebunkyourPPCprovider’ssummaryreport.

Page 17: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Isyouradver6singbudgetaseparatelineitemfromthemanagementfee?

TheCorrectAnswer:TheonlycorrectanswerisYES.

Donotworkwithacompanythatonlysuppliesa"budget"withoutaseparatelineitemformanagementfees.

Withseparatelineitems,youwillhaveaclearpictureofhowmuchisspentonmanagementandhowmuchonthekeywordbidsthemselves.

Howelsecanyoutellhowmuchmoneygoestoward“managing”yourcampaignsandhowmuchgoestothePPCadsthemselves?

Page 18: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Ifmanagementfeessiphonmostofyouradbudget,theremaynotbeenoughmoneyle[overtofundarobustPPCcampaign.

Page 19: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

HowmuchdoIneedtospendtostartaPPCcampaign?

TheCorrectAnswer:Theycan'ttellyou.Atleastnotrightaway.

That’sbecauseyourPPCproviderneedstofirstanalyzeyourcompe88onandkeywordstodetermineaviablebudgetforyourmarket.

Inflexiblepackageprogramscanfailtoadapttoaggressivemarkets,whereaminimumthresholdmayexisttobecompe88ve.Ifapackageprogramfailstoreachthebar,youcouldbefrieeringmoneyawayinacampaignbuilttofail.

However,thePPCcompanywillgladlypocketthemonthlymanagementfees.

TodeterminewhatasuccessfulPPCcampaignwillcost,yourproviderneedstoperformanaudittoreachadata-drivenassessment.

Page 20: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Notwoclientsarealike.Notwomarketsarealike.

Don’tworkwithanagencythatusesthesame“packagedeal”foreveryone.

Page 21: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

WherewillyourPPCadsappear?

TheCorrectAnswer:Onmul6pleplaVorms(Google,Bing,andsocialmedia).

Today'spaiddigitalmarke8ngissomuchmorethanGoogle'sAdWords.AsavvyPPCprovideriscurrentinallavailableprogramsandplajorms,whichincludessocialmedia.

Infact,socialmediaadver8singallowsyoutouseamuchfinersievetobeeertargetyouraudience.Anaddedbonusisthatsocialmediaadver8singcostssignificantlylessthanGoogleAdWordscampaigns.

Page 22: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Thereareprosandconstoeveryadplajorm.YourPPCprovidershouldunderstandthenuancesofeach.

Page 23: 8 Questions to Ask Your PPC Provider

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

IfIswitchagencies,whathappenstomycampaignsandtherepor6ng?

TheCorrectAnswer:Wewillreadilytransfercampaignsovertoyourcontrol.

Werecommendworkingonlywithcompaniesthatsayyouownthedata,includinghistoricalrepor8ng,andagreetohandoveryourcampaignwhenyoupartways.

Unlikemanyagencies,wedon'tbelieveinholdingyourdataoryourprogramhostage.

Page 24: 8 Questions to Ask Your PPC Provider

KeyTakeaway

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

OnlyworkwithPPCprovidersthatsayyouownthedata,nowandforever.

Page 25: 8 Questions to Ask Your PPC Provider

ProTips

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Page 26: 8 Questions to Ask Your PPC Provider

Ifthepromiseofpayperclickhaseludedyou,takenoteoftheseProTips:

• APPCauditisthefirststepindevelopingdataandac8onableinsighttosparkinnova8oninPPCmarke8ng.Withoutdata,youriskthrowingawaysignificantsumsonineffec8vePPCcampaigns.

• Bewareyour"frenemy"Google.Googleisabusinessandwhetherornotaclickgeneratesareturnforyou,itmostdefinitelywillforGoogle.ItisuptoyoutoensurethatyourPPCinvestmentissetupcorrectly.

• Trust,butverify.Transparencyallowsyoutoverifytheunderpinningsofyourcampaign.YourPPCprovidershouldgiveyouaccesstoyouradplajorm’srepor8ngsystemsoyoucanverifytheresults.Whywouldn’tthey?

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

ProTips

Page 27: 8 Questions to Ask Your PPC Provider

Do You Need a PPC Agency?

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

Obviously,thefirstques8oniswhetheryoureallyneedadedicatedPPCagency.Mostprac88onersrealize:

ü Theylackthe6metomanagetheirPPCaccount(s)in-house.

ü Theylacktheexper6setoeffec8velymanagepaidsearchcampaigns.

ü Theiragencydoesn’tspecializeinPPCorlackstheskillsandbandwidthtomaximizereturn.

Page 28: 8 Questions to Ask Your PPC Provider

Are You Looking for Answers?

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182

ü Areyoulookingtotakeadvantageoftheimmediacyandflexibilitythatonlineadver8singoffers?

ü Orareyous8llresearchingyourop8ons?Eitherway,wearehappytoansweryourques6ons.

Wecanalsoexplainthenewestop8ons,suchassocialmediaads,whicharegrowinginpopularityandarelessexpensivethanPPCads.

Feelfreetocall(800)[email protected]

Page 29: 8 Questions to Ask Your PPC Provider

WouldYouLiketoKnowMore?Manyprac66onersfindthepromiseoftheInternetelusive.Butoverthecourseof20years,we’veprovenmany8mesoverthataproperlydesignedonlinestrategygrowsyourprac8ce.

Ifyou’res6llsearchingforasolu6on,considerjoiningtheleadinghealthcareprovidersthathavetakeadvantageofouronlineexper8se.Justcallusat(800)606-0003orvisitourwebsite.

www.EinsteinMedical.com

EinsteinMedical|6675MesaRidgeRoad,#101,SanDiego,CA92121|Phone:(858)459-1182