33
eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 2020 eROI VISION (Concise Version) AUGUST 14, 2014

2020 eROI Vision: Email Innovation + Web + Social

Embed Size (px)

DESCRIPTION

Our Exec Team + I painted a vivid picture of what eROI will look like and the goals we are going to accomplish by the year 2020. Providing a clear path forward for our employees, partners, and clients, this presentation charts eROI’s evolution from June 2014 to Dec 2020. We, as an Exec Team, spent two full-day quarterly strategic planning off-sites and a half-dozen weekly follow-up meetings to get alignment and clarity on which goals were important to us, which services to focus on, how to grow smart without sacrificing culture, and how we could get there. Three weeks ago, we presented this to our whole agency staff. We wanted the company to get in the mindset of the future, so along with your customized burrito, our employees got to go back to the future w/ futurized (yes, that’s a word) ice cream called Dippin’ Dots in a mystical fog of dry ice. After the presentation and surprise Dippin’ Dots, we got a round of applause from the staff which is a first time I’ve ever witnessed for a business presentation. Good sign. We started the presentation with the importance of our values which guide us in all of the decisions we make, now, and in the future: We are one, making our partner’s passions our own, with boundless curiosity, seeking to inspire and be inspired. In order to serve our partners better, we will continue to grow without sacrificing our commitment to culture all the while deepening our service offerings, driving innovation across email, web, and social. This Vision presentation puts a stake in the ground with our Big Hairy Audacious Goal (BHAG) of being chosen by Ad Age as top Small Agency of the Year by 2020. To accomplish this, we are going to execute on some big initiatives: 10,000 Why Moments We starting collecting marketers and entrepreneurs transformative why moments in 2013, creating a special edition book. We are going to add focus to this effort, by creating a long-term study and explore the American Dream in 2015. eROI will evaluate + choose 1 “venture partner” Collaborating with a small consumer brand with big potential but small marketing resources we will put our money where our mouth is, only getting paid if we drive revenue + increase brand equity. Drive innovation, starting with email marketing Beginning with our 8 email marketing touches over 3 months for the 6 eROI events that we are hosting for Design Week Portland, we are going to re-define how brands and consumers interact with email. There hasn’t been true creative innovation in the email medium for a long time. There is opportunity to drive truly immersive experiences in email and eROI will lead this effort. Taking a thought leadership role in evangelizing the value of the Fluid Web. The Fluid Web is a tech-agnostic approach to the web that removes barriers and enables human communication. Please take a look at our Vision for 2020 and share your thoughts on where digital marketing campaigns are headed over

Citation preview

Page 1: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART

2020 eROI VISION(Concise Version)

AUGUST 14, 2014

Page 2: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART

WHO WE ARE2020 PAINTED PICTURE

The painted picture is an aspirational planning document to chart eROI’s evolution from 2014 to 2020, created by the executive team and reported annually.

02

Page 3: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 03

WHO WE ARE2020 PAINTED PICTURE

eROI crafts compelling digital experiences for web, email, and social; driving revenue + exceeding goals.

Page 4: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 04

WHO WE AREeROI VALUES 2020 PAINTED PICTURE

We are one making our partner’s passions our own with boundless curiosity, seeking to inspire and be inspired.

Page 5: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 05

WHO WE ARECOLLABORATIVE CULTURE 2020 PAINTED PICTURE

We’re wholly collaborative because we know we’re better together than apart in our victories and our stumbles.

We’re a wholly collaborative agency across specifications and talents because we believe, we know, we are better together than apart in our victories and our stumbles.

n everything we endeavor because together, we are better than apart in our victories and our stumbles.

Page 6: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 06

1 0.5

R&D Events+Speaking Lunch+Learn Beers+Peers Shadow Program Content

Thought Leadership + Partner Outreach

Local/National PR Brain food Industry Networking

Culture+ Workflow Lead Generation + Organic traffic

eROI hires people who are driven by curiosity and the

opportunity for growth.

Page 7: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 07

We’re in it for the long-haul, to build deep + lasting partnerships that smash records and destroy the ordinary.

1 0.5

Page 8: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 08

WHO WE AREPRICING TRANSPARENCY 2020 PAINTED PICTURE

Partnership starts with trust + transparency.

PROJECT VENTUREPARTNER

Page 9: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 09

WHO WE AREBUSINESS DEVELOPMENT 2020 PAINTED PICTURE

Our commitment drives our business development goals.

Win 2 new partners per year(valued at least $500K/year)

Page 10: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 10

1 0.5A Venture Creative/ROI partnership model, will show our dedication to partners over clients.

Page 11: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 11

WHO WE AREBUSINESS DEVELOPMENT 2020 PAINTED PICTURE

eROI will grow at-pace, and possibly open new offices + hire new staff, to better serve those new partnerships.

Without outgrowing the capacity of our culture.

Page 12: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 12

1 0.5eROI uses the Fluid Web to lead web technology, applying the philosophy to every aspect of our agency.

Page 13: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART

YOU AUDIENCE

Responsive

Adaptive

MobileiPad

AndroidiOS

Browser

ExplorerChrome

FirefoxFixed-width

Email

Fluid Web

00

WHO WE AREOUR PHILOSOPHY FOR THE WEB 2020 PAINTED PICTURE

The Fluid Web is a tech-agnostic approach to the web that removes barriers and enables human communication.

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 13

Page 14: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART

WHO WE AREOUR PHILOSOPHY FOR THE WEB 2020 PAINTED PICTURE

The audience is our muse.We design for their journey, not the points they use a previously planned-for device.

14

Page 15: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 15

1 0.5WHY moves us toward what we need rather than what we want.

Page 16: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 16

1 0.5

WHO WE AREASK WHY 2020 PAINTED PICTURE

Why’ is our way of doing things.It is actionable. It drives the best results for our partnerships, driving us to think harder, and create better work.

Page 17: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 17

1 0.5

WHO WE ARETHE WHY PROJECT 2020 PAINTED PICTURE

The Why Project will continue to celebrate the moment someone’s future changed because they questioned the status quo.

Page 18: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 18

1 0.5 eROI will get 10,000 Why Moment Submissions.

What will it take to do this in 26 quarters?

MINI BHAGBIG HAIRY AUDACIOUS GOAL - THE WHY PROJECT 2020 PAINTED PICTURE

Page 19: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 19

The Why Project will focus on long-term study and explore the American Dream in 2015.

This celebrates our focus on users, insights data, and discovery.

1 0.5

Page 20: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART

VISION2020 PAINTED PICTURE

True innovation comes from focus + perspective, the objectivity to know what rules to break and which to respect.

20

Page 21: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 21

VISIONEMAIL INNOVATION 2020 PAINTED PICTURE

Email is personal and invited, it can be rich and experiential if it has visionaries who believe in its power.

Page 22: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 22

VISIONEMAIL INNOVATION 2020 PAINTED PICTURE

Email isn’t the next frontier, it’s the channel with the most opportunity for true innovation.

And we should be leading our future.

Page 23: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 23

VISIONEMAIL INNOVATION 2020 PAINTED PICTURE

eROI will dedicate the time and talent needed to revolutionize email truly, to alter ours and the public’s perception of email.

Page 24: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 24

In 2020 eROI is awarded AdAge Small Agency of the Year.

What will it take to do this in 26 quarters?

1 0.5

Page 25: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 25

To win eROI will have to lead innovation in all aspects of our industry and be able to prove it.

AGENCY OF THE YEARBIG HAIRY AUDACIOUS GOAL 2020 PAINTED PICTURE

Page 26: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 26

SERVICE OFFERINGPILLARS OF THE AGENCY 2020 PAINTED PICTURE

We will continue to evolve + refine our services across email, web, social, and software as the pillars of our agency.

Page 27: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 27

1 0.5 Partners Services is comprised of business people who create markets for ideas; catalysts for new thinking and ideas.

Page 28: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 28

1 0.5 Strategy simplifies the complex, creating the roadmap for our partner’s success.

Page 29: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 29

1 0.5 The items we create matter. We have a responsibility to create substance over style, something that lasts and performs, and shifts what we previously thought possible.

Page 30: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 30

1 0.5 Creativity is an energy. It’s a byproduct of our culture and grit. We just need to harness it for good because it is contagious and it’s in our bones.

Page 31: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 31

1 0.5 Performance is about zeroing in on what matters and humanizing the results.

Page 32: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 32

HUMANIZINGPERFORMANCE SERVICES 2020 PAINTED PICTURE

75% of our name is ROI and we improve our Partners’.Our commitment to humanize the math sets us apart from other agencies who love numbers and can speak Excel just as well as we do. Our reports are actionable as well as being understandable.

We throw in with Google Analytics, as a Certified Partner, but we are platform agnostic and create results no matter the platform.

Page 33: 2020 eROI Vision: Email Innovation + Web + Social

eROI / 505 NW COUCH, SUITE 300 / PORTLAND, OR 97209 / eROI.COM / PERFORMANCE IS ART 33

1 0.5 We hope to bring others along for the ride of their lives as we lead the way.