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10 Must Have Digital Marketing
Strategies For Growing Your
Business in 2015
By Digital Bungalow
@nwolfson@gplutsky
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
2About Digital Bungalow
@DigitalBungalowPresenters: @nwolfson @gplutsky
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
3Awards
@DigitalBungalow
Key Strategy # 1:
Align Digital To Your
Business Goals
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
5What Is The Fundamental Goal Of Marketing?
@DigitalBungalow
To drive…
Qualified leads
New Customers
Upsells
…and growth!
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
6New Marketing & Sales Funnel
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
7A Paradigm Shift
Old Paradigm New Paradigm
Primary Dependency for
Growth
Sales Team Marketing Team
Who owns the website? IT Marketing
Role of the Web Brochure Educate potential
customers
Measurement “Hits” Generate leads &
growth
Opportunity for
Competitive Advantage
Low High
Strategy for Success Generic Specific
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
8Strategy Case Study: School For Field Studies
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
9Strategy Case Study: School For Field Studies
Primary organization by
field of study, secondary
organization by location
EXCELLENCE IN
COMMUNICATION
WINNER
@DigitalBungalow
Key Strategy # 2:
Embrace Mobile First
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
11Smartphone Adoption Continues To Grow
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
12Mobile Traffic Continues To Grow
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
13Showcase Cinemas: Mobile First Design
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
14Showcase Cinemas: Mobile First Design
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
15Mobile Drives to Your Website
Marketing
Social
Media
Key Strategy # 3:
Make Your Digital
Ecosystem Seamless
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
17What is a Digital Ecosystem?
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
18Earned, Owned and Paid Media
Leverage owned, earned,
and paid media for
a comprehensive marketing
strategy
Gain more exposure to web
properties with SEO and
PPC
SEO & brand content drive
earned media (sharing) &
traffic
EARNED
MEDIA
OWNED
MEDIA
PAID
MEDIA
Propel sharing &
engagement with paid
promotion
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
19Pepsi Pulse
@DigitalBungalow
Key Strategy # 4: Engage
With Video
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
21Hologic - Before
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
23PayPal Video as Hero
@DigitalBungalow
Key Strategy # 5:
Invest In Social
Advertising
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
25Google AdWords Is Saturated
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
26Audience Selection Capabilities & Cost Comparison
Criteria AdWords Facebook
Keywords Yes No
Demographics Limited Accurate, Extensive
Location Yes Yes
Interests No Yes
Competitor Likes No Yes
Avg Cost $2.50 / click $0.80 / click
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
27Facebook Advertising
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
28Twitter & LinkedIn Examples
@DigitalBungalow
Key Strategy # 6:
Stop Marketing To
The “Average”
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
30There Is No Average Customer
Today, marketers target content to the average user, but really how many
users are actually average? One size does not fit all.
51
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
31Know Your Audience
In market for a bicycle she
can use for racing
Rebecca RacerPatty Parent Cathy Commuter
In market for a commuter
bicycle to get to the train
from home
In market for a tricycle for
her son
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
32Multiple Revenue Opportunities
“Average”
consumer
purchasing a
bicycle
Avg Purchase
Value: $187.50
Commuter,
looking for
Commuter
Bicycle
Avg Purchase
Value: $200
Parent, looking
for Tricycle for
child
Avg Purchase
Value: $100
Bike Racer,
looking for
Performance
Bicycle
Avg Purchase
Value: $350
@DigitalBungalow
Key Strategy # 7:
Don’t
Underestimate Email
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
34
Email has an ROI of 4,300%
Email is the second biggest acquisition channel, right behind organic search
Email has more active users than all the social media platforms combined
Email Still Has the Greatest Reach
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
35Implement Triggered Email Campaigns
Cathy
Familiar with Products and
Engaged
Signs up for
email after
seeing a social
media post
Added to
Welcome Series
upon joining list
and receives
Welcome Email
Receives 2nd
email in series
that has a
promotional offer
Cathy
purchases a
product
Cathy receives
emails that
promote similar
or like products
she might buy
Cathy makes
another
purchase
Cathy shares
her experience
on Facebook
with her friends
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
36Nordstrom Example – Bad Impression
Example: Nordstrom Email
Marketing
Use Case:Semi-Frequent
Male Shopper
Wasted
Impression
=
Not Smart!
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
37Amazon Email – Good Impression
Example: Amazon
Marketing
Use Case:Follow-Up
Email Based
on Product
Research
Good
Impression
=
Smart!
@DigitalBungalow
Key Strategy # 8:
Link Data to Revenue
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
39March 2014 Adobe Study
March 2014: Adobe, “Digital Roadblock” http://www.adobe.com/content/dam/Adobe/en/solutions/digital-marketing/pdfs/adobe-digital-roadblock-survey.pdf
Capturing and applying data to inform and drive marketing activities is the new reality
Marketers need to embrace “hyper-personalization” (i.e. using data to provide the right products, services and
content at the right time)
Mobile is a critical element for marketers to get right
Digital marketing is more about driving and rewarding engagement
Data (metrics from digital ads, campaigns websites, etc.) is informative in involving my
company’s marketing creative
Traditional marketing is more about driving brand awareness brand differentiation & creative demand
I am more open to experimenting and taking risks
Do you agree with the following?
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
40Driving Revenue Through Marketing Assets
Social
Media
Web
Ads
Blog
eBook
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
41Driving Revenue Through Marketing Assets
Social
Media
Web
Ads
Blog
eBook
Nurture & Follow Up
Drive Traffic & Retarget
Share & Engage
Leadership & Expertise
Owned
Earned
Paid
Owned
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
42Get an Expert to Build Your Dashboard
Key Strategy # 9: Leverage
Testing To Resolve
Funnel
Bottlenecks
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
44Hypothetical Website Funnel
Traffic
Engagement
Conversion
Monthly Visitors – 10,000
New vs. Return – 54% vs. 46%
Bounce Rate – 68%
Pages per Visit – 2.2
Time on Site – 30 Seconds
Conversion Rate – 12%
Average Value – $58
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
45Review Website Interactions – Heat Maps
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
46Review Website Interactions – Click Maps
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
47A/B Testing – 37 Signals “High Rise” Product
@DigitalBungalow
Key Strategy # 10:
Consider Website as a
Service (WaaS)
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
49The Problem With Websites
Design
Develop
Destroy
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
50SaaS Example
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
51Paradigm Shift in Website Platform Technology
@DigitalBungalow
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
52Tribeca Flashpoint Academy
Summary
Digital Bungalow // 209 Essex Street // Salem, MA 01970 // digitalbungalow.com
54
1. Align digital with your business goals
2. Embrace mobile first
3. Make your digital ecosystem seamless
4. Engage with video
5. Invest in social advertising
6. Stop marketing to the “average”
7. Don’t underestimate email
8. Link data to revenue
9. Leverage testing to resolve funnel bottlenecks
10. Consider Website as a Service (WaaS)
Summary of 10 Key Strategies
@DigitalBungalow
Questions?