BY: Juan Fernando Blandon Guerra

She’s tallShe’s tall

She’s shortShe’s short

He’s oldHe’s old

She’s UglyShe’s UglyHe’s thinHe’s thin

She’s

beautifulShe’s

beautiful

He’s youngHe’s young

He’s

overweightHe’s

overweight

He has brown eyes.He has brown eyes.

He has short hair.He has short hair.

He has long ears.He has long ears.He has a straight nose.He has a straight nose.He has thick lips.He has thick lips.

She has long hair.She has long hair.

She has thick eyebrows.She has thick eyebrows.

He has light complexion.He has light complexion.

He has beautiful chick bones.He has beautiful chick bones.

She has a long neck.She has a long neck.

Face.Face.

Shoulder.Shoulder.

Chest.

Chest.

Breast.Breast.

Arms.Arms.

Stomach.Stomach.

Waist.Waist.

Legs.Legs.

Feet.Feet.

1. Shirt 2. Shirt 3. Dress Shirt 4. Sport Shirt 5. Polo shirt / jersey

6. Flannel shirt

7. Blouse 8. Turtleneck 9. Pants / Slacks

10. (Blue) Jeans

11. corduroys 12. Skirt

1. Tee shirt 2. Tank top 3. Sweatshirt 4. Sweat Pants

5. Running Shorts

6. Tennis Shorts

7. Lycra Shorts

8. Jogging Suit

9. Leotard 10. Tights 11. Sweat Band

12. Coat

13. Overcoat 14. Jacket 15. Wind Breaker

16. Sky Jacket

17. Bomber Jacket

18. Parka

ANSWERING THE PHONEHello? (informal)Thank you for calling Quick Fix Kitchens.Sam speaking. How may I help you?Eddie’s Electric Store. How can I help you?

INTRODUCING YOURSELF “THE CALLER” Hi. It’s Joanne. (informal)Hello, this is Sally Fields calling.Hi, this is Bernadette from the accountant’s office.Hi, this is Laura speaking.

ASKING TO SPEAK WITH SOMEONEIs Bob in? (informal)Is Mrs Smith there, please?Can I talk to Mrs Jones, please?May I speak with Mr Green, please?I’d like to speak to Mrs Smith, please.Would Dr Brown be available?Is John around? (informal)

CONNECTING SOMEONE Just a sec. I’ll go and get her. (informal)I’ll just get him. (informal)Hang on a second. (informal)Please hold the line.I’ll put you through to her office.One moment, please.I’m sorry but her line is engaged at the moment. Would you like to call back later?Bear with me, please.All of our operators are busy at this moment. Please hold the line.I’m sorry, but she’s not available at the moment. Can I take a message?

TAKING A MESSAGE FOR SOMEONEWould you like to leave a message?Who’s calling please?I’ll let her know you called.I’ll make sure she gets the message.May I take a message?Can I take a message?Would you like to leave a message?