2013 Gala Volunteer Orientation

15th annualRoad to Independence Gala

Friday, May 3, 2013

Hilton McLean Tysons Corner6:30 PM

Road To Independence GalaWhat is the Gala?

Why is it so important?

Who will be attending?

What happens at the event?

Why are volunteers so important?

Road To Independence Gala

Volunteer Dress Code:Black Cocktail Attire

Ladies: What does this mean?– Black dress or skirt (at least

knee-length)

– Black dress slacks (full-length). Nokhakis, capris, shorts.

– Blouses or button down shirts. No polo or t-shirts.

– Formal flats or sensible heels - You will mostly be on your feet. No boots, mules or sandals.

Men: What does this mean?

– Black dress slacks.

– Solid color long sleeve, button-up shirt with a tie. No polo or t-shirts.

– Dark Dress Shoes. No sneakers or boat shoes.

– (Business suit is okay.)

Volunteer Dress Code:Business/Cocktail Attire

Volunteer ExpectationsVolunteer Schedules

- What time should I arrive?

- Where do I go when I get there?

- How important is it to stay my entire shift?

- What if I need to reach you last minute?

(Karen: 703.399.6621)

Breaks & Refreshments

Personal conversations limited to volunteer break room only.

Volunteer Expectations

Volunteers are representatives & ambassadors of NVFS values:

- Communication- Integrity- Respect- Collaboration- Accountability

Kind & Professional Customer Service

Can I bid on items in the Silent Auction?

EVENT

LAYOUT

Volunteer Roles & Attributes

Registration (6-8PM)

• Friendly and professional

• Able to work quickly

• Able to follow directions

Bid Pal (6-8PM)

• MUST TAKE ONSITE TRAINING (5:30PM)

• Take initiative to offer help

• Able to learn quickly

• Able to follow directions

• Tech-Savvy helpful

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www.bidpalnetwork.com/how-to-bidpal-volunteer/

BidPal Training for Volunteers

Volunteer Roles & Attributes

Bid Pal Collector (9-10PM)

• Take initiative

• Speak Loudly (amplify)

• Friendly

• Diligent – all devices must be returned

Auction Re-organizer (8-10PM)

• Detail-oriented, focused

• Fast-paced, quick-moving

• Careful w/ delicate items

Auction Item Runner (9:30-10:30PM)

• Detail-oriented, focused

• Work well under pressure

• Fast-paced, quick moving

• Able to follow direction

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Thank You!!!

QUESTIONS?

Volunteer Roles

Mystery Box: Attributes

• Outgoing and personable

• Friendly and encouraging

• Good salesmanship

• Able to follow directions

Mystery Wine: Attributes

• Outgoing and personable

• Friendly and encouraging

• Good salesmanship

• Able to follow directions

Raffle Ticket Sales: Attributes

• Outgoing and personable

• Friendly and encouraging

• Persuasive/Convincing

• Good salesmanship skills