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Tracy Brower, Ph.D., MM, MCR
Tracy Brower, Ph.D., M.M., MCR
Why work-life balance is dead
#LimeadeWorkLife
@Limeade@TracyBrower108
It’s totally possible.
Today’s speaker
Tracy Brower, Ph.D., M.M., MCR
Tracy is the author of Bring Work to Life by Bringing Life to Work and the Global Vice President of Workplace Vitality at Mars Drinks. Before that, she served as the Director of Human Dynamics + Work for Herman Miller.
Tracy focuses on the sociology of work – how humans affect their work-life and how it affects them back
Overview
Welcome
Getting grounded
Work-life supports
A range of alternatives
Making it happen
#LimeadeWorkLife
@Limeade@TracyBrower108
Q&A
Getting grounded
What is work-life integration?
Integration means coordinating, blending and bringing elements of work and life into a unified whole.
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Work-life supports
What are work-life supports?
Benefits, formal policies and information practices that help employees navigate the demands of work and life.
Send a strong message to employees
regarding the extent to which they’re valued
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Poll: What’s your experience with work-life supports?
I’m a work-life ninja: I’ve seen and done it all.
I’m confident: I have a good amount of experience.
I’m not an expert, but I’m trying some new things out.
Work-life supports are new to me: I’m eager to learn.
I’m here to learn as much as I can.
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An abundance of options
Amenities Care-related solutions Hours of work
Insurance/benefits
Job management
Physical work environment Technology Wellness &
mental health
A range of alternatives
Example: Oil & gas company
• Work at home with permission• Option for Friday afternoons off in summer• Special programs for special needs
Highly conservative HR seeking to change the culture
Example: Financial organization
• Core hours• Employee recognition programs• Employee activity programs• Leadership development efforts
Multiple locations nationwide A ‘bulge’ workforce
Example: Packaged goods company
• Employee recognition programs• Community programs• Variety of benefits • Policy-driven flexible work • Leadership development• Employment life cycle for touches and selection
Publically held Multinational HR right-hand to CEO and C-suite Legacy of employee-focused culture
Example: Manufacturing company
• Few policies at all but extensive flexibility• New policies blossoming for where, when
& how people work• Flex time• Flex place
• Rich environment
Legacy culture of employee-centric participation
Example: University
• Office hours & traditional schedules • Emphasis on presence for student support• Benefits focus on university • Onsite childcare• Private offices
Variety of roles Campus and student centric Traditional university environment
Example: Tech company
• Friday work at home option• Extensive use of desktop video• Time-zone-based work hours• Generous parental leave• Dogs in the office• Concierge services
Entrepreneurial company Primarily millennial workforce Three sites Global
Be creative within boundaries
• Rotating hours • Purchase of extra vacation• Pools of employees and hours for emergency
time off• Full time service with part time responsibility
that is employee customer-facing• Cross training• Technology • Training and development planning • Tuition reimbursement • Onsite childcare
Call centers Cable guys IT Help groups Healthcare Machine-tied jobs Desk-tied jobs Customer-tied jobs
Making it happen
When companies provide work-life supports they enhance employee…
Engagement Satisfaction
Retention Health
Poll: Does your company manage change well?
My company is brilliant at managing change.
No one is perfect, but we do it quite well.
It’s spotty: sometimes things go well but we could do better.
Honestly, we can use all the help we can get.
Change management? We call it command and control.
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Making the business case
Background and problem statement
Goals and objectives
Criteria
Options and analysis
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Risks
Outcomes
Action plan
Summary
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Formula for change
Vision | create a clear, compelling and shared vision of the future state
Perceived costs | reduce the costs of the change
Knowledge | communicate the steps necessary to move forward through the change and provide resources to help
Dissatisfaction | generate a healthy sense of dissatisfaction with the status quo
Vision Dissatisfaction Knowledge of practical first steps
Perceived costs
V D k Pcx x ≥
Measuring success
Depending on your company, you can measure using:
• Employee survey data (if you try a pilot version, survey the team before, during and after) • Attendance records• Customer satisfaction• Turnover rates• Exit interviews
Lessons learned
|Everything counts
|Start small
|Focus on leadership
|Align with work
|Count, measure, track & gather feedback
|Continuously improve
|Focus holistically
Remember: work-life supports are more than
just flexibility
Wrapping it all up
Welcome
Getting grounded
Work-life supports
A range of alternatives
Making it happen
#LimeadeWorkLife
@Limeade@TracyBrower108
Q&A
