WHAT IS THECUSTOMER RESPONSE

SUMMIT?

Simply put…

The Customer Response Summit

is an event put on by Execs In

The Know, where you can connect with like-minded peers

who are obsessed with servicing

the customer.

WHO IS...

Execs In The Know has been

building a community of

dedicated service executives

since before1999 and has

established a worldwide

community of over 40,000

Customer Experience

professionals.

In fact, they have been building

“community” before social

communities existed. They work

rigorously to maintain an active

dialogue and knowledge base

of the top service talent this

industry has to offer.

Chad McDaniel

Founder

Execs In The Know

Susan McDaniel

Co-Founder and Partner

Execs In The Know

Let’s talk about

Customer Response Summit

Miami 2015…

WHEN IS IT BEING HELD?

WHOATTENDS?

AND SOMETIMES EVENCELEBRITIES COME…

SO WHAT ARE THEY TALKING ABOUT?

WHERE IS IT

BEING HELD?

OTHER COOLTHINGS TO DO…

WHAT TOPACK???

• Business casual and

casual clothes

• Comfortable shoes

• A camera

• Swimsuits and sunscreen!

BE SURE TOBOOK YOURHOTEL EARLY!

Source: panoramio.com

…and click this link

for group discounts

STUFF TO KNOWBEFORE YOU GO!

IDEA LAB

NEW THIS YEAR:

VISIT THIS LINK:

http://bit.ly/1x51iNA

REGISTER FORPOST-CONFERENCEWORKSHOP

VISIT THIS LINK:

http://bit.ly/1x51iNA

DOWNLOAD

THE EXECUTIVE SUMMARY

VISIT THIS LINK:

http://bit.ly/1zHqvMY

ONCE YOU ARRIVEFIND THE REGISTRATION TABLE

BE SURE TO ATTEND THEWELCOME RECEPTION

THENETWORKINGCAN BEPRICELESS.

IF YOU’RE A NIGHT OWL,FIND OUT WHERE THEAFTER PARTY IS…

BUT DON’T MISS THE OPENING KEYNOTE

…IT’S ONE OF THE BEST PARTS!

WHILE ATTENDING CRSBE SURE TO…

Source: blog.simplek12.com

TWEET USING HASHTAG #CRSUMMIT

TAKE A LOTOF NOTES.

ASK THE PANEL

A QUESTION…

…THEY LOVEQUESTIONS!!!

While at your table, talk

about a challenge you’ve

been experiencing and see

if anyone else can offer

some insights

OTHER WAYS

TO NETWORK…

SIT WITH SOMEONE YOUDON’T KNOW AT LUNCH

JOIN ACUSTOMERMEET UP!

INTRODUCE YOURSELF TO OUR

GREAT BUSINESS PARTNERS

ATTEND THE SOCIAL

EVENING FINALE

THERE MAY EVEN BE DANCING SO WEAR YOUR DANCING SHOES!

IS OVER…AFTER THE CONFERENCE

ON YOUR WAY

AND YOU’RE

HOME…

theroadismine.blogspot.com

CONNECTWITH YOURNEW FRIENDSON LINKEDIN

BE SURE TO

AND VISITEXECS IN THE KNOW

ON SOCIAL

YOU MAY EVEN SEE

YOUR PICTUREON OUR PAGE!

INTERESTED INATTENDING

REGISTER HERE:

http://bit.ly/13kKMvc

CUSTOMER RESPONSE

SUMMIT?