CAUSING PERFORMANCEHARD QUESTIONS TO ASK ONESELF ON

BY PABLO RODRIGUEZ BERTORELLO

• Timely ExecutionEmpowering ContextListening for Change

CAUSING PERFORMANCE: PRINCIPLES

LIFE&DEATH OF PROJECTSTIMELY EXECUTION

– HOLD MYSELF TO ACCOUNT –

“Who Have I Been?" (i.e. that people did not show up :00:00 on-

time)

TIMELY EXECUTION

PLACES TO LOOK

• Did I say/do & align everything needed?

• Is something incomplete in relationship to anyone?

• Am I cynical on something now forgotten?

TIMELY EXECUTION

ACTIONS TO TAKE

• Always be my word, and where not: clean it up

• Take full responsibility

• Act generously

TIMELY EXECUTION

POSSIBILITY OF CO-CREATIONEMPOWERING CONTEXT

–JOHNNY APPLESEED

“Are we working as one?"(even though it does not seem so)

EMPOWERING CONTEXT

– ACKNOWLEDGE OTHER'S CONTRIBUTION –

PLACES TO LOOK

• Are we aligned even if disagreeing?

• Do we follow-through on our alignment?

• Do others see us as aligned?

EMPOWERING CONTEXT

ACTIONS TO TAKE

• Align on Strategy

• Align on Tactics

• Re-engage in conversation ritually

EMPOWERING CONTEXT

POWER TO CREATELISTENING FOR CHANGE

“LET THERE BE LIGHT,” AND THERE WAS LIGHT.

“Am I Hearing the Outcome?" (that the team is creating)

LISTENING FOR CHANGE

PLACES TO LOOK

• Am I talking or harnessing what others say?

• Clear next steps from conversation?

• Did I listen for follow-through?

LISTENING FOR CHANGE

ACTIONS TO TAKE

• Re-creating speaking

• Have others be heard

• Committed listening for an outcome

LISTENING FOR CHANGE

– THE THREE QUESTIONS TO CAUSE PERFORMANCE –

“Who Have I Been?" "Are We Working as One?"

"Am I Hearing the Outcome?"