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A Community manager is someone who is literally the voice of your company; and the first point of contact between your brand and your audience. A Community manager has to wear multiple hats at the same time. Here are 10 roles that a Community Manager plays.
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Rajashree Das Community Manager, Simplify360
Social Business Intelligence
www.simplify360.com
Simplify360 is the leading social business intelligence. Offerings include: •Social Marketing Suite for agencies •Social Contact Centre for BPOs •Social Command Centre for Enterprises We enable businesses to perform Online Reputation Management, Customer Service, Community Management, Social Media Research & Brand Auditing; Online Sales Lead Generation, and Consumer Sentiment Analysis.
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