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Oana Juncu @ojuncu www.coemerge.com Test … Your Cognitive Biases A journey into our understanding of things and how it impacts what we do Oana Juncu @ojuncu www.coemerge.com

Test ...your cognitive biases! v1

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Page 1: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Test … Your Cognitive Biases

A journey into our understanding of things and how it impacts what we do

Oana Juncu @ojuncu www.coemerge.com

Page 2: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Reality

Page 3: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Reality Unknown

Page 4: Test ...your cognitive biases! v1

The Survival Instinct

Page 5: Test ...your cognitive biases! v1

Brain is a brilliant lazy machine

Page 6: Test ...your cognitive biases! v1

The Curse Of Knowledge

Page 7: Test ...your cognitive biases! v1

The test BA

50% Unknown

Page 8: Test ...your cognitive biases! v1

Attribution bias

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Confirmation bias

E 6 7 J

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Status Quo bias

? ? ?

Page 11: Test ...your cognitive biases! v1

A choice…A disease will kill 6000 people if we do nothing. We can pick a choice among 2 plans:

Plan A : 2000 people will be saved

Plan B : all people have a chance to be saved , but there is a chance out of three that all people 6000 will be saved , and 2 chances out of three that all people die

Page 12: Test ...your cognitive biases! v1

Loss Aversion BiasEndowment

effect

Page 13: Test ...your cognitive biases! v1

From Reality To Obvious

ExperienceRelevant to Needs

Assumptions

Obvious

RealityCredits to Dave Gray - Liminal Thinking

Page 14: Test ...your cognitive biases! v1

From Reality To Obvious

ExperienceRelevant to Needs

Assumptions

Obvious

RealityCredits to Dave Gray - Liminal Thinking

THE GAP

Self-Sealing Bubble of Beliefs

We test it here

Page 15: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

A CAT

Page 16: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Language is an abstraction Code is another one

Page 17: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

What you see is never

what you get

WYSINWYG

Page 19: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

… test your software wet

Page 20: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Tell the Actual Color Not The Words

Page 21: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

A CHAIR

Page 22: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Page 23: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

Test the Reality rather than

Test the Obvious

Page 24: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

The Learning Journey

Page 25: Test ...your cognitive biases! v1

Express an Opinion

Page 26: Test ...your cognitive biases! v1

Access Your Ignorance

“The only way I can discover my own inner reality is to learn to distinguish what I know from what I assume I know, from what I

truly do not know.”

Ed Schein

Page 27: Test ...your cognitive biases! v1

The art of asking question

Open Questions Clean Language

Listen to understand it, rather than

listen to answer it

Page 28: Test ...your cognitive biases! v1

Clarification By Example

Clean Language

What is a “cat” like for you?

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Learning Journey … Sheet

Access Your IgnoranceIntention

What do I want to explore about it ?

Assumptions check

What do I want to clarify about it ?

LearningsDiscovery

What did I found out that is surprising about it ?

Building relationshipNew Perspective

What new relation I have with the reality context?

Page 30: Test ...your cognitive biases! v1

Oana Juncu @ojuncu www.coemerge.com

What did you discover &

How will you use it ?

Oana Juncu @ojuncu

www.coemerge.com

Page 31: Test ...your cognitive biases! v1

• « Descartes Error », Antonio Damasio

• «  »Judgment under Uncertainity  : Heuristic and Biases » ,Daniel Kahneman & Amos Tversky

• « Petite Philosophie de nos erreurs quotidiennes » , Luc de Brabandère

• « The Public Speaker Confessions » , Scott Berkun

• “Leading from The Emerging Future” - U Theory - Otto Scharmer