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Oana Juncu @ojuncu www.coemerge.com
Test … Your Cognitive Biases
A journey into our understanding of things and how it impacts what we do
Oana Juncu @ojuncu www.coemerge.com
The Survival Instinct
Brain is a brilliant lazy machine
The Curse Of Knowledge
The test BA
50% Unknown
Attribution bias
Confirmation bias
E 6 7 J
Status Quo bias
? ? ?
A choice…A disease will kill 6000 people if we do nothing. We can pick a choice among 2 plans:
Plan A : 2000 people will be saved
Plan B : all people have a chance to be saved , but there is a chance out of three that all people 6000 will be saved , and 2 chances out of three that all people die
Loss Aversion BiasEndowment
effect
From Reality To Obvious
ExperienceRelevant to Needs
Assumptions
Obvious
RealityCredits to Dave Gray - Liminal Thinking
From Reality To Obvious
ExperienceRelevant to Needs
Assumptions
Obvious
RealityCredits to Dave Gray - Liminal Thinking
THE GAP
Self-Sealing Bubble of Beliefs
We test it here
Oana Juncu @ojuncu www.coemerge.com
Language is an abstraction Code is another one
Oana Juncu @ojuncu www.coemerge.com
What you see is never
what you get
WYSINWYG
Oana Juncu @ojuncu www.coemerge.com
Our brain has limited capacity to focus
Test 1 Test 2
Oana Juncu @ojuncu www.coemerge.com
Oana Juncu @ojuncu www.coemerge.com
Test the Reality rather than
Test the Obvious
Express an Opinion
Access Your Ignorance
“The only way I can discover my own inner reality is to learn to distinguish what I know from what I assume I know, from what I
truly do not know.”
Ed Schein
The art of asking question
Open Questions Clean Language
Listen to understand it, rather than
listen to answer it
Clarification By Example
Clean Language
What is a “cat” like for you?
Learning Journey … Sheet
Access Your IgnoranceIntention
What do I want to explore about it ?
Assumptions check
What do I want to clarify about it ?
LearningsDiscovery
What did I found out that is surprising about it ?
Building relationshipNew Perspective
What new relation I have with the reality context?
Oana Juncu @ojuncu www.coemerge.com
What did you discover &
How will you use it ?
Oana Juncu @ojuncu
www.coemerge.com
• « Descartes Error », Antonio Damasio
• « »Judgment under Uncertainity : Heuristic and Biases » ,Daniel Kahneman & Amos Tversky
• « Petite Philosophie de nos erreurs quotidiennes » , Luc de Brabandère
• « The Public Speaker Confessions » , Scott Berkun
• “Leading from The Emerging Future” - U Theory - Otto Scharmer