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Samantha Quiñones (keen-YO-ness)
@ieatkillerbees
http://samanthaquinones.com
Photo Credit: ChrisM70 via Compfight CC
“Ramen - Super H Mart” © Wes Bryant licensed under (CC BY-SA 2.0)
Photo © Terry Shuck licensed under (CC BY 2.0)
–Ken Kesey
“You don’t lead by pointing and telling people some place to go. You lead by going to that place and making a case.”
– RADM Grace Hopper
“If it's a good idea, go ahead and do it. It is much easier to apologize than it is to get permission.”
Photo by © Adib Wahab licensed under (CC BY-ND 2.0)
Growing Your Team
• The whole team should be involved in the hiring process.
• Bad first impressions happen. Be careful about dropping people after the 1st meeting
• Focus as much on social & cultural IQ as much as technical skills
Empathy Is… (Wiseman’s 4 Attributes)
• The ability to take the perspective of another person.
• The ability to understand another person’s feelings.
• The ability to communicate that understanding.
• The ability to avoid judgment.
Empathy is Not Sympathy
• Empathy is sharing another person’s experience.
• Sympathy is acknowledging another person’s experience.
Are You Listening?
• Speculating about our partner’s agenda
• Trying to remember that amazing article that refutes our partner’s argument
• Thinking about our own problems
• Thinking about that one time (times?) that our partner was a jerk
Proceed when…
• You understand the topic your partner is trying to address,
• You understand your partner’s key points, and…
• You understand what your partner expects from the interaction.
It’s OK…
• To suck at this. It takes practice!
• Pause or reschedule when you are (meaningfully) distracted
Photo © Carsten ten Brink, licensed under (CC BY-NC-ND 2.0)
Productive Arguments
• Have a topic and a goal
• Allow all interested parties equal time to make a case
• Have a neutral referee
• Discuss projects in the community space
• Make side-conversations open to interested parties
• Adopt a pull-request ethic
• Prompt - http://prompt.engineyard.com/
• Mental Health First Aid - http://www.mentalhealthfirstaid.org/
• Open Sourcing Mental Illness - http://funkatron.com/osmi.html
• Brené Brown on Empathy - http://youtu.be/1Evwgu369Jw
• Servant Leadership - http://en.wikipedia.org/wiki/Servant_leadership