“SAFE AS” Approach To Managing Transformations

• Depth of “As Is” business process • Breadth of Business Scenario listing• Thoroughness of entrance/exit criteria

Scope

• Big-bang – Do we have enough commitment/maturity?

• Staggered – Walk before you run ?Approach

• Focus on people – ALWAYS!• Avoid “Build it and they will come” approachFocus

• “Silver Bullet” expectation – Nip it in the bud• Define what “success” means• Communicate, Communicate, Communicate

Expectation management

• Be open to change business processes• Adapt to “Out of the box” features of the softwareAvoid modification

• How committed are sponsors?• Make sure commitment is “visible”Sponsorship

Suresh Gopalakrishnan sgk_00@yahoo.com 858.342.5241 (C)