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Re-engineering Of
College Library
Ms. Parita DesaiL.S.Raheja College of Arts & Comm.
Mumbai
Dr. Vinay PatilA.D.P.M’S Womens
College of Arts, Commerce & Home Science
Jalgaon
Re-engineering is the fundamental rethinking and radical redesign of processes to bring about dramatic improvements in critical performance, such as cost, quality, service and speed.
(Hammer & Champy, 1993)
Re-engineering
For Re-engineering of College Library
What is Re-engineering? For College Library
&Need for Re-engineering
Dramatic
making quantum leaps in performance
Radical Going to the root and Begin with clean slat
ProcessGroup of related tasks that create value for
the user
As per the requirement of the user.
Redesign
Key Concepts of Re-engineering in College Library
Why?Reengineerin
g
Customer
Change
Competition
Cost
Team Leader (Librarian
Inside Experts
Outside Experts (Consultants)
Composition of Re-engineering Team
EFFECTIVE LEADERSHIP
It is a critical first step. Everybody should agree up and stick to objective of Re-engineering and should maintain the vision throughout the project.
ResourcesHuman Components
Top Management Support
Finance
Competitors
Library Policy Technology
User’s Need
SWOT ANALYSIS
IdentificationOf
Process
Understand The
Process
WorkThe
Entire Library System
PROCESS
INVOLVEMENT OF ALLSTAKEHOLDERS
Vendors Faculty Members Library Staff Management Library Users
EFFECTIVE HUMAN RESOURCE MANAGEMENT
Focus on value-add and customer-focused processes.
Can be measured in terms of extent to which it meets the user’s requirements.
SUPPORT OF TOP MANAGEMENT
Continuous support from the beginning, not in order to overcome the resistance from stakeholders but also to ensure continuous support for resources required and to encourage staff to work towards achievement of goals and objectives
USE OF TECHNOLOGY
Conduct pilot study of the new process before implementation.
If some shortcomings?, Revise the process accordingly.
Key to successful Re-engineering process.
At at all levels and for all the stakeholders of library, even with those not involved directly in Re-engineering process(Davenport 1993).
When to start? Definite timeframe
Or Else May lose the support and momentum
necessary to make re-engineering effort successful.
Successful re- engineering will help to increase overall performance of the Library and ensure maximum user satisfaction and at the same time Job satisfaction to staff