JCI Mission:

“To provide development opportunities that empower

young people to create positive change.”

Positive Conflicts

for effective team

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What’s Conflict?

What do you feel about “Conflict”?

Middle English, from Latin conflictus act of striking together,

First Known Use: 15th century

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What’s Conflict?

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Team

wo

rkThe Conflicts in your life

Task:

• Draw the “Conflicts in your life” according to your team’s point of view

Report:

• One person will introduce team members and explain the chart

Please form teams of 3 to 5 people

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Can the Conflict be Positive?

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Course Objectives

At the end of the course participants will:

• learn the positive conflicts is absolute necessary

for a team to perform effectively: and

• Know how to build up constructive (positive)

conflicts in your team

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Meditation

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• What do you feel?

• Will it happen in other situation?

(as in teamwork)

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Meditation

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Why they have “Positive Conflict”?

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Positive Conflict

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Fear of conflicts

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5 Dysfunctions of a team model

Refer: Patrick Lencioni (2002), The Five Dysfunctions of a Team, Jossey-

Bass, ISBN 0-7879-6075-6

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Ind

ivid

ua

l w

ork

Actions

Task (individually):

• Think at least one Reason why you trust a teammate.

• Write it on a Post-It™ note (others must be able to read it)

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Trust

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Disagreement

• Task-Focused (Cognitive)

• Person-Focused (Escalates)

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Case Study

• J & C同時是旗艦社會服務計畫籌委，現正為計劃開幕禮尋找場地

• J屬意九龍灣一大型展覽館，喜歡場地較大(最多可容納1000人)以及有氣派，租用場地半日所需費用為30000元正。

• J為此自己已做好所有有關此場地的查詢及準備。接下來要與C溝通。。。

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How to turn Disagreement into Positive one?

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STEP 1

People

Focused

Task Focused

Distinguish “People” and “Task”

Emotional? Bad Communication?

Bad Relationship?

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OUR

STEP 2

Find the Benefits behind from each

stands

Mission

Vision

Target

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STEP 3

Create a WIN WIN option

WIN WINVALUE

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How to turn Disagreement into Positive one?

a WIN WIN option

Reason behind

Task Focused

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Debriefing

• Each group to think a “Word” to

represent what you learn in this

training.